SendBird vs. WhatsApp Business
SendBird vs. WhatsApp Business
Product | Rating | Most Used By | Product Summary | Starting Price |
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SendBird | Small Businesses (1-50 employees) | SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes. SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with… | $0 Up to 1,000 chat MAU | |
WhatsApp Business | N/A | WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way. | N/A |
SendBird | WhatsApp Business | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page. | — | ||||||||||||||
More Pricing Information |
SendBird | WhatsApp Business | |
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SendBird | WhatsApp Business | |
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Small Businesses | Telegram Score 8.9 out of 10 | Telegram Score 8.9 out of 10 |
Medium-sized Companies | Telegram Score 8.9 out of 10 | Telegram Score 8.9 out of 10 |
Enterprises | Telegram Score 8.9 out of 10 | Telegram Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SendBird | WhatsApp Business | |
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Likelihood to Recommend | 8.9 (2 ratings) | 8.9 (20 ratings) |
Usability | - (0 ratings) | 8.6 (2 ratings) |
Support Rating | - (0 ratings) | 8.3 (4 ratings) |
SendBird | WhatsApp Business | |
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Likelihood to Recommend | SendBird | Meta Platforms Inc |
Pros | SendBird | Meta Platforms Inc |
Cons | SendBird | Meta Platforms Inc |
Usability | SendBird No answers on this topic | Meta Platforms Inc |
Support Rating | SendBird No answers on this topic | Meta Platforms Inc |
Alternatives Considered | SendBird No answers on this topic | Meta Platforms Inc |
Return on Investment | SendBird | Meta Platforms Inc |
ScreenShots | SendBird Screenshots |