BlackBerry Protect (CylancePROTECT) vs. SentinelOne Singularity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Protect (CylancePROTECT)
Score 8.4 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A
SentinelOne Singularity
Score 9.1 out of 10
N/A
SentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.
$4
per agent, per month
Pricing
BlackBerry Protect (CylancePROTECT)SentinelOne Singularity
Editions & Modules
No answers on this topic
Singularity Ranger IoT
$4
per agent, per month
Singularity Core
$6
per agent, per month
Singularity Control
$8
per agent, per month
Singularity Complete
$12
per agent, per month
Singularity Cloud
$36
per VM/Kubernetes worker node, per month
Offerings
Pricing Offerings
BlackBerry Protect (CylancePROTECT)SentinelOne Singularity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry Protect (CylancePROTECT)SentinelOne Singularity
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
BlackBerry Protect (CylancePROTECT)SentinelOne Singularity
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BlackBerry Protect (CylancePROTECT)
7.6
6 Ratings
11% below category average
SentinelOne Singularity
9.1
8 Ratings
7% above category average
Anti-Exploit Technology9.06 Ratings9.07 Ratings
Endpoint Detection and Response (EDR)4.06 Ratings9.78 Ratings
Centralized Management9.06 Ratings9.48 Ratings
Hybrid Deployment Support6.33 Ratings7.93 Ratings
Infection Remediation8.05 Ratings9.48 Ratings
Vulnerability Management8.04 Ratings9.16 Ratings
Malware Detection9.06 Ratings9.48 Ratings
Best Alternatives
BlackBerry Protect (CylancePROTECT)SentinelOne Singularity
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
ThreatLocker
ThreatLocker
Score 9.0 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlackBerry Protect (CylancePROTECT)SentinelOne Singularity
Likelihood to Recommend
9.0
(17 ratings)
9.9
(11 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
9.0
(1 ratings)
Support Rating
7.8
(4 ratings)
9.2
(4 ratings)
User Testimonials
BlackBerry Protect (CylancePROTECT)SentinelOne Singularity
Likelihood to Recommend
BlackBerry
If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
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SentinelOne
I'm not sure about pricing but I have heard from larger companies that it was not very accessible because of their size. We are a small company and we also utilize a SIEM which helped offset costs right off the bat. I think it makes 100% sense for IT departments that don't have enough staff to monitor their environment in depth.
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Pros
BlackBerry
  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
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SentinelOne
  • SentinelOne provides excellent protection against known and unknown attacks to our endpoints.
  • The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks.
  • SentinelOne requires minimal administrative support making it a very cost effective and efficient solution.
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Cons
BlackBerry
  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
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SentinelOne
  • Possibly for compatibility with legacy Windows OS's and non Windows OS's.
  • Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
  • Could do better with reporting at the base level subscription.
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Likelihood to Renew
BlackBerry
It's simply been the best product I've used and tested within the past four years.
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SentinelOne
Reliable for simple installation and above all efficient
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Usability
BlackBerry
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
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SentinelOne
Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.
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Support Rating
BlackBerry
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
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SentinelOne
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
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Alternatives Considered
BlackBerry
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
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SentinelOne
Webroot is a great product but did not provide the versatility that we really were desiring. It allowed to us to centrally manage, but required policy-based management, and not the endpoint detail we wanted. SentinelOne's central management provides a variety of options for us to deploy and manage.
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Return on Investment
BlackBerry
  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
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SentinelOne
  • SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
  • The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
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ScreenShots

SentinelOne Singularity Screenshots

Screenshot of SentinelOne