TrustRadius

ServiceNow DevOps vs. ServiceNow Strategic Portfolio Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow DevOps
Score 8.6 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
ServiceNow Strategic Portfolio Management
Score 8.0 out of 10
N/A
ServiceNow Strategic Portfolio Management (formerly ServiceNow IT Business Management) is a solution built on the Now Platform and designed to allow users to gain visibility into portfolio investments and business strategies for better outcomes.N/A
Pricing
ServiceNow DevOpsServiceNow Strategic Portfolio Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ServiceNow DevOpsServiceNow Strategic Portfolio Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ServiceNow DevOpsServiceNow Strategic Portfolio Management
Best Alternatives
ServiceNow DevOpsServiceNow Strategic Portfolio Management
Small Businesses
GitHub
GitHub
Score 9.1 out of 10
monday.com
monday.com
Score 8.4 out of 10
Medium-sized Companies
GitHub
GitHub
Score 9.1 out of 10
Planview PPM Pro
Planview PPM Pro
Score 9.0 out of 10
Enterprises
Perforce P4
Perforce P4
Score 6.8 out of 10
Planview PPM Pro
Planview PPM Pro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ServiceNow DevOpsServiceNow Strategic Portfolio Management
Likelihood to Recommend
9.0
(5 ratings)
8.1
(3 ratings)
User Testimonials
ServiceNow DevOpsServiceNow Strategic Portfolio Management
Likelihood to Recommend
ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
Verified User
Anonymous
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ServiceNow
Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.
Gal Avraham | TrustRadius Reviewer
Gal Avraham
Manager, IT and Information Security Division
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Pros
ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
Verified User
Anonymous
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ServiceNow
  • Creating Requests
  • Knowledge base article
  • Hassle free UI
Verified User
Anonymous
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Cons
ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
Verified User
Anonymous
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ServiceNow
  • New UI is bad. Transition is not liked by users
  • Notifications can be improved. The mail notifications are little off
  • Category changes are not supposed to be hard
Verified User
Anonymous
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Alternatives Considered
ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
Verified User
Anonymous
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ServiceNow
Salesforce Appex Microfocus ITOM and related
Gal Avraham | TrustRadius Reviewer
Gal Avraham
Manager, IT and Information Security Division
Read full review
Return on Investment
ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
SJ
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ServiceNow
  • Best ITSM tool
  • Clean UI
  • Deployment is easy
Verified User
Anonymous
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ScreenShots