ServiceNow IT Business Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow IT Business Management
Score 8.3 out of 10
N/A
ServiceNow IT Business Management is a soluton bundle built on the Now Platform designed to allow users to gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered. The bundle is focused on agile development of enterprise apps, supporting innovation management and providing performance analytics . It is available in a Standard edition and via a Professional…N/A
Pricing
ServiceNow IT Business Management
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ServiceNow IT Business Management
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ServiceNow IT Business Management
Considered Both Products
ServiceNow IT Business Management
Chose ServiceNow IT Business Management
Salesforce Appex Microfocus ITOM and related
Chose ServiceNow IT Business Management
It has already defined standard templates which can be used directly, thus saving time and effort. User interface is simple, easy to navigate, and highly customizable. Whenever the incident, change request has been created or modified, an automated mail is generated, so no …
Top Pros
Top Cons
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ServiceNow IT Business Management
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Medium-sized Companies
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User Ratings
ServiceNow IT Business Management
Likelihood to Recommend
8.1
(3 ratings)
User Testimonials
ServiceNow IT Business Management
Likelihood to Recommend
ServiceNow
Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.
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Pros
ServiceNow
  • Creating Requests
  • Knowledge base article
  • Hassle free UI
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Cons
ServiceNow
  • New UI is bad. Transition is not liked by users
  • Notifications can be improved. The mail notifications are little off
  • Category changes are not supposed to be hard
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Alternatives Considered
ServiceNow
Salesforce Appex Microfocus ITOM and related
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Return on Investment
ServiceNow
  • Best ITSM tool
  • Clean UI
  • Deployment is easy
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