ServiceNow IT Business Management vs. TestRail

ServiceNow IT Business Management

ServiceNow IT Business Management

10 Reviews and Ratings

TestRail

21 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ServiceNow IT Business Management	Score 8.2 out of 10	N/A	ServiceNow IT Business Management is a soluton bundle built on the Now Platform designed to allow users to gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered. The bundle is focused on agile development of enterprise apps, supporting innovation management and providing performance analytics . It is available in a Standard edition and via a Professional…	N/A
TestRail	Score 6.7 out of 10	N/A	TestRail by Gurock, an IDERA company, is presented as a complete web-based test case management solution to manage, track, and organize your software testing efforts.	N/A

Pricing

ServiceNow IT Business Management

TestRail

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
ServiceNow IT Business Management	TestRail
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	ServiceNow IT Business Management	TestRail
Top Pros	Pro Resource planning Pro Request management Pro Easy navigation	Pro Filtering system
Top Cons	Minus New ui Minus Mail notifications Minus Knowledge base articles	Minus Integration with jira Minus Api call

Features

ServiceNow IT Business Management

TestRail

Test Management

Comparison of Test Management features of Product A and Product B
	ServiceNow IT Business Management - Ratings	TestRail 7.0 1 Ratings 14% below category average
Centralized test management	00 Ratings	7.01 Ratings
Manage test hosts and schedules	00 Ratings	6.01 Ratings
Map tests to user stories	00 Ratings	6.01 Ratings
Test execution reporting	00 Ratings	9.01 Ratings
Defect management	00 Ratings	7.01 Ratings

Best Alternatives
	ServiceNow IT Business Management	TestRail
Small Businesses	monday.com Score 8.4 out of 10	BrowserStack Score 8.3 out of 10
Medium-sized Companies	Quickbase Score 9.2 out of 10	OpenText ALM/Quality Center Score 7.7 out of 10
Enterprises	Quickbase Score 9.2 out of 10	OpenText ALM/Quality Center Score 7.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ServiceNow IT Business Management	TestRail
Likelihood to Recommend	8.1 (3 ratings)	7.0 (1 ratings)

User Testimonials
	ServiceNow IT Business Management	TestRail
Likelihood to Recommend	ServiceNow Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented. Incentivized Gal Avraham Manager, IT and Information Security Division Read full review	IDERA (an Idera, Inc. company) The integration with other tools, and their user friendly layout and design. It's very comfortable to use and is way better than other tools with the Automation Testing tools, thanks to the great API that is included. Sometimes the integration with Jira is a little faulty, but the links to that tool usually work well. It could be cool if it had a better following for the bug items that were registered on other tools. Incentivized Binoy Shah Software Integration Tester Read full review
Pros	ServiceNow Creating Requests Knowledge base article Hassle free UI Incentivized Verified User Anonymous Read full review	IDERA (an Idera, Inc. company) Beautiful and productive UI. Nice filtering system allowing me to find what I need quickly. Incentivized Binoy Shah Software Integration Tester Read full review
Cons	ServiceNow New UI is bad. Transition is not liked by users Notifications can be improved. The mail notifications are little off Category changes are not supposed to be hard Incentivized Verified User Anonymous Read full review	IDERA (an Idera, Inc. company) Integration with Jira seems [a] little faulty. Increase the API call limit for different editions. Better way to trigger automation suites from TestRail. Incentivized Binoy Shah Software Integration Tester Read full review
Alternatives Considered	ServiceNow Salesforce Appex Microfocus ITOM and related Incentivized Gal Avraham Manager, IT and Information Security Division Read full review	IDERA (an Idera, Inc. company) TestRail definitely saves times. I work in a company that consists of several development teams, all of which have different processes. Some of the teams leverage test cases, some do not. I've noticed that the turn around time it takes for me to pick up a ticket, QA it, and then pass/fail/send feedback is much faster when there is a test case created as I'm not reading through ticket description/comments to figure out what needs to be QA'd. Incentivized Binoy Shah Software Integration Tester Read full review
Return on Investment	ServiceNow Best ITSM tool Clean UI Deployment is easy Incentivized Verified User Anonymous Read full review	IDERA (an Idera, Inc. company) Improved test management process and collaboration inside team. Increased transparency of QA work. Team became more satisfied. Incentivized Binoy Shah Software Integration Tester Read full review
ScreenShots