ServiceNow Now Platform vs Webix UI

Likelihood to Recommend

ServiceNow Now Platform is well suited for those who want a lot of customization and needs to adapt the tool to its own process. In general, other ServiceNow solutions are designed to works out-of-the-box, so with ServiceNow Now Platform, you can easily develop your own solution to manage and automate the process.

Read full review

Rubens F. Dalle Lucca

Managing Director Brazil

nuvolaxComputer & Network Security, 51-200 employees

View all 3 answers on this topic

If you need to create an interactive data report, optimize a workflow, handle hierarchical data or make calculations in a powerful spreadsheet, you will find a proper widget for your needs in the Webix UI library. If we want to display data in various forms Webix UI layouts and widget help to organize a web page and define its overall look-and-feel.

Read full review

Kalyani Dongare

Software Engineer

Bentley SystemsInformation Technology and Services, 501-1000 employees

View all 3 answers on this topic

Pros

Incident response, change management, asset management, and problem management.
User communication, availability, ease of use, and user adoption.

Read full review

Verified User

Administrator in Information Technology

Government Administration Company, 201-500 employees

View all 3 answers on this topic

The Kanban Control allowed to implement a compelling task management system with little effort.
The Chart Control made it easy to create our dashboard and it was a lot easier than using D3js as we did before. D3 allows a lot more flexibility but it takes often 10 times longer to get a chart done than using Webix.
Support at Webix is very helpful and responsive.

Read full review

Andreas Schindler

Managing Director

Agile Data Warehouse Solutions LtdComputer Software, 1-10 employees

View all 3 answers on this topic

Cons

My home screen needs to auto update based on a timer.
Long drawn out process for closing a ticket.
Creating change control tasks are not intuitive.

Read full review

James Molnar

Network Engineer

Fragomen, Del Rey, Bernsen & Loewy, PLLCLegal Services, 5001-10,000 employees

View all 3 answers on this topic

None at the moment

Read full review

Alexander Flores, CPA

Owner

Seller's SuiteComputer Software, 1-10 employees

View all 3 answers on this topic

Support Rating

ServiceNow Now Platform 10.0

Based on 4 answers

In our specific case, we do not need ServiceNow Now Platform support over the product. However, for our customers and the support offer, from ServiceNow Now Platform, and especially from the partner ecosystem, there are plenty of offers out of the market. From ServiceNow Now Platform, partners, and a robust and mature ecosystem of professionals.

Read full review

Rubens F. Dalle Lucca

Managing Director Brazil

nuvolaxComputer & Network Security, 51-200 employees

View all 4 answers on this topic

Webix UI 8.0

Based on 2 answers

Webix UI is a cross-browser, cross-device JavaScript framework which makes it easy to build a complex Web UI. Most features work as expected. While working with large datasets, you can load data dynamically to reduce complexity and improve performance. It provides a set of integration extensions that allow you to add third-party tools into an application.

Read full review

Kalyani Dongare

Software Engineer

Bentley SystemsInformation Technology and Services, 501-1000 employees

View all 2 answers on this topic

Alternatives Considered

In the past, I've used Remedy and the organization was using Spiceworks for years. I was so used to those platforms that when we started the search, I was honestly, completely biased towards those two. After comparing features side by side, going through user trials and watching customers interact with the interface, and the ease of use and adoption, it was clear that even against my biased opinion, ServiceNow was the clear winner. During our trials we compared:ServiceNowSpiceworksRemedyFreshServiceSolarwindsServicedesk

Read full review

Verified User

Administrator in Information Technology

Government Administration Company, 201-500 employees

View all 3 answers on this topic

React was too time consuming. Kendo was another good one, but more expensive and seemed less responsive. [Sencha's] demo didn't seem to justify the price.

Read full review

Alexander Flores, CPA

Owner

Seller's SuiteComputer Software, 1-10 employees

View all 3 answers on this topic

Return on Investment

Auto ticket generation from Logic Monitor.
Consistent cloud-based ticketing.
Cloud based and available from anywhere.

Read full review

James Molnar

Network Engineer

Fragomen, Del Rey, Bernsen & Loewy, PLLCLegal Services, 5001-10,000 employees

View all 3 answers on this topic

It saved us 1000s of USD for just using the Kanban Board instead of developing it from scratch.

Read full review

Andreas Schindler

Managing Director

Agile Data Warehouse Solutions LtdComputer Software, 1-10 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ServiceNow Now Platform Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Webix UI Editions & Modules

Edition

Individual License	$349.00¹
Company Pack	$2499.00²
DevTeam Pack	$3999.00³
Unlim Pack	$9499.00⁴

for one user and one project
one project, unlimited developers
unlimited projects, 5+ developers
unlimited projects unlimited developers

Additional Pricing Details

—

ServiceNow Now Platform vs Webix UI