ServiceNow Now Platform vs. Webix UI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow Now Platform
Score 8.7 out of 10
N/A
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.N/A
Webix UI
Score 8.7 out of 10
N/A
Webix is a multi-widget JavaScript UI library for developing HTML5 and CSS3 compatible mobile and desktop web apps. It provides over 90 feature rich UI widgets for data management, visualization, uploading, building layouts and editing. The components enable users to build web apps that will run properly not only on personal computers but also on iOS, Android and Windows touch devices. Webix offers simple JQuery, Angular and Vue.js integration and can work with any server-side platform,…
$848
Pricing
ServiceNow Now PlatformWebix UI
Editions & Modules
No answers on this topic
Custom License
$848
Company Pack
$2499.00
one project, unlimited developers
DevTeam Pack
$3999.00
unlimited projects, 5+ developers
Unlim Pack
$9499.00
unlimited projects unlimited developers
Offerings
Pricing Offerings
ServiceNow Now PlatformWebix UI
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ServiceNow Now PlatformWebix UI
Best Alternatives
ServiceNow Now PlatformWebix UI
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Syncfusion® Essential Studio®
Syncfusion® Essential Studio®
Score 6.5 out of 10
Medium-sized Companies
CMW Platform
CMW Platform
Score 9.3 out of 10
React
React
Score 8.9 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.3 out of 10
React
React
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ServiceNow Now PlatformWebix UI
Likelihood to Recommend
9.1
(26 ratings)
9.0
(3 ratings)
Likelihood to Renew
7.0
(2 ratings)
-
(0 ratings)
Usability
8.7
(19 ratings)
-
(0 ratings)
Support Rating
8.4
(20 ratings)
8.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.5
(6 ratings)
-
(0 ratings)
Professional Services
7.2
(2 ratings)
-
(0 ratings)
User Testimonials
ServiceNow Now PlatformWebix UI
Likelihood to Recommend
ServiceNow
ITSM is straight forward creation of Incidents and Requests. It can get more confusing as you layer more modules on top of it with event management, risk, project, etc. It also becomes more costly as everything is a different license. Integration between other external applications is very easy to do with their API. You can easily create endpoints for external apps to talk to or create REST messages for the platform to reach out directly.
Read full review
XB Software Ltd.
If you need to create an interactive data report, optimize a workflow, handle hierarchical data or make calculations in a powerful spreadsheet, you will find a proper widget for your needs in the Webix UI library. If we want to display data in various forms Webix UI layouts and widget help to organize a web page and define its overall look-and-feel.
Read full review
Pros
ServiceNow
  • The best ITSM management just in 1 tool.
  • User friendly for no IT people when they must raise a IT issue.
  • It offer very good workflow during incident or request item.
Read full review
XB Software Ltd.
  • The Kanban Control allowed to implement a compelling task management system with little effort.
  • The Chart Control made it easy to create our dashboard and it was a lot easier than using D3js as we did before. D3 allows a lot more flexibility but it takes often 10 times longer to get a chart done than using Webix.
  • Support at Webix is very helpful and responsive.
Read full review
Cons
ServiceNow
  • Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
  • Tutorials on how to be the best at reporting in servicenow
  • Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
  • Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
Read full review
XB Software Ltd.
  • None at the moment
Read full review
Likelihood to Renew
ServiceNow
While we are very likely to renew, we are also assessing if we should renew all of what we currently subscribe to as we try to reduce costs. Some parts of the business feel there may be a better tool out there to fit their process requirements. We are currently working with them to identify what those requirements are to see if it makes sense while also pointing out a reduced cost of tooling is not always the best fit if we have an increased cost of customization and maintenance between tools.
Read full review
XB Software Ltd.
No answers on this topic
Usability
ServiceNow
It provides a lot of modification options which is wonderful for certain team usage but becomes too much of a job when it comes to the Service Desk. Also on the app support side, since too much information can be carried, it affects the GUI and makes it complex.
Read full review
XB Software Ltd.
No answers on this topic
Support Rating
ServiceNow
The platform is provided as a SaaS solution and support from the vendor has been good. There are regular software releases with bug fixes, new features and enhancements, and furthermore we are given the opportunity to fully test these before rolling these new releases out into the production environment to minimise the risk of business disruption
Read full review
XB Software Ltd.
Webix UI is a cross-browser, cross-device JavaScript framework which makes it easy to build a complex Web UI. Most features work as expected. While working with large datasets, you can load data dynamically to reduce complexity and improve performance. It provides a set of integration extensions that allow you to add third-party tools into an application.
Read full review
Implementation Rating
ServiceNow
We went through a re-implementation last year with a partner and were very pleased with the outcome. We looked at several partners and chose one that was able to provide an entire scope and cost upfront of what would be required to complete our requirements. We worked very closely with the dedicated team assigned to our project throughout the process and they fully delivered on all of our requirements that we presented in the initial scope.
Read full review
XB Software Ltd.
No answers on this topic
Alternatives Considered
ServiceNow
ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
Read full review
XB Software Ltd.
React was too time consuming. Kendo was another good one, but more expensive and seemed less responsive. [Sencha's] demo didn't seem to justify the price.
Read full review
Contract Terms and Pricing Model
ServiceNow
Our base managed service MSA is very clear and focused on our use of ITSM (ITIL role license). Other parts of the platform use some sort of transaction count licensing. This type of pricing does not work for an implementation of our scale.
Read full review
XB Software Ltd.
No answers on this topic
Professional Services
ServiceNow
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
Read full review
XB Software Ltd.
No answers on this topic
Return on Investment
ServiceNow
  • Fast implementation of our Sales & Operation/Projects controls and process - tool adapted to our needs, not us to adapt to the tool.
  • Once we are a consulting/implementation company, our customers are happy to see that we use what we sell, and it is easy to show them how this platform/tool can have an impact on our own business.
Read full review
XB Software Ltd.
  • It saved us 1000s of USD for just using the Kanban Board instead of developing it from scratch.
Read full review
ScreenShots

Webix UI Screenshots

Screenshot of Chat / Messenger - JavaScript widget for web communicationScreenshot of Javascript Diagram LibraryScreenshot of JavaScript Document Manager widget for web developmentScreenshot of JavaScript File Manager, HTML5 UI web widgetScreenshot of Gantt Chart: JavaScript online project management applicationScreenshot of Kanban JavaScript UI widget or Tasks Management Board