What users are saying about
27 Ratings
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Score 8.6 out of 100
7 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

ServiceNow Now Platform

ServiceNow Now Platform is well suited for those who want a lot of customization and needs to adapt the tool to its own process. In general, other ServiceNow solutions are designed to works out-of-the-box, so with ServiceNow Now Platform, you can easily develop your own solution to manage and automate the process.
Rubens F. Dalle Lucca | TrustRadius Reviewer

Webix UI

If you need to create an interactive data report, optimize a workflow, handle hierarchical data or make calculations in a powerful spreadsheet, you will find a proper widget for your needs in the Webix UI library. If we want to display data in various forms Webix UI layouts and widget help to organize a web page and define its overall look-and-feel.
Kalyani Dongare | TrustRadius Reviewer

Pros

ServiceNow Now Platform

  • Incident response, change management, asset management, and problem management.
  • User communication, availability, ease of use, and user adoption.
Anonymous | TrustRadius Reviewer

Webix UI

  • The Kanban Control allowed to implement a compelling task management system with little effort.
  • The Chart Control made it easy to create our dashboard and it was a lot easier than using D3js as we did before. D3 allows a lot more flexibility but it takes often 10 times longer to get a chart done than using Webix.
  • Support at Webix is very helpful and responsive.
Andreas Schindler | TrustRadius Reviewer

Cons

ServiceNow Now Platform

  • My home screen needs to auto update based on a timer.
  • Long drawn out process for closing a ticket.
  • Creating change control tasks are not intuitive.
James Molnar | TrustRadius Reviewer

Webix UI

  • None at the moment
Alexander Flores, CPA | TrustRadius Reviewer

Support Rating

ServiceNow Now Platform

ServiceNow Now Platform 10.0
Based on 4 answers
In our specific case, we do not need ServiceNow Now Platform support over the product. However, for our customers and the support offer, from ServiceNow Now Platform, and especially from the partner ecosystem, there are plenty of offers out of the market. From ServiceNow Now Platform, partners, and a robust and mature ecosystem of professionals.
Rubens F. Dalle Lucca | TrustRadius Reviewer

Webix UI

Webix UI 8.0
Based on 2 answers
Webix UI is a cross-browser, cross-device JavaScript framework which makes it easy to build a complex Web UI. Most features work as expected. While working with large datasets, you can load data dynamically to reduce complexity and improve performance. It provides a set of integration extensions that allow you to add third-party tools into an application.
Kalyani Dongare | TrustRadius Reviewer

Alternatives Considered

ServiceNow Now Platform

In the past, I've used Remedy and the organization was using Spiceworks for years. I was so used to those platforms that when we started the search, I was honestly, completely biased towards those two. After comparing features side by side, going through user trials and watching customers interact with the interface, and the ease of use and adoption, it was clear that even against my biased opinion, ServiceNow was the clear winner. During our trials we compared:ServiceNowSpiceworksRemedyFreshServiceSolarwindsServicedesk
Anonymous | TrustRadius Reviewer

Webix UI

React was too time consuming. Kendo was another good one, but more expensive and seemed less responsive. [Sencha's] demo didn't seem to justify the price.
Alexander Flores, CPA | TrustRadius Reviewer

Return on Investment

ServiceNow Now Platform

  • Auto ticket generation from Logic Monitor.
  • Consistent cloud-based ticketing.
  • Cloud based and available from anywhere.
James Molnar | TrustRadius Reviewer

Webix UI

  • It saved us 1000s of USD for just using the Kanban Board instead of developing it from scratch.
Andreas Schindler | TrustRadius Reviewer

Screenshots

ServiceNow Now Platform

Webix UI

Pricing Details

ServiceNow Now Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ServiceNow Now Platform Editions & Modules

Additional Pricing Details

Webix UI

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Webix UI Editions & Modules

Edition
Individual License$349.001
Company Pack$2499.002
DevTeam Pack$3999.003
Unlim Pack$9499.004
  1. for one user and one project
  2. one project, unlimited developers
  3. unlimited projects, 5+ developers
  4. unlimited projects unlimited developers
Additional Pricing Details

Add comparison