ServiceNow Strategic Portfolio Management vs. TestRail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow Strategic Portfolio Management
Score 8.1 out of 10
N/A
ServiceNow Strategic Portfolio Management (formerly ServiceNow IT Business Management) is a solution built on the Now Platform and designed to allow users to gain visibility into portfolio investments and business strategies for better outcomes.N/A
TestRail
Score 8.3 out of 10
N/A
TestRail by Gurock, an IDERA company, is presented as a complete web-based test case management solution to manage, track, and organize your software testing efforts.
$35
per month billed annually
Pricing
ServiceNow Strategic Portfolio ManagementTestRail
Editions & Modules
No answers on this topic
Professional Cloud
$35
per month billed annually per user
Professional Cloud
$38
per month per user
Enterprise Cloud
$71
per month billed annually per user
Offerings
Pricing Offerings
ServiceNow Strategic Portfolio ManagementTestRail
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ServiceNow Strategic Portfolio ManagementTestRail
Features
ServiceNow Strategic Portfolio ManagementTestRail
Test Management
Comparison of Test Management features of Product A and Product B
ServiceNow Strategic Portfolio Management
-
Ratings
TestRail
7.5
3 Ratings
7% below category average
Centralized test management00 Ratings7.53 Ratings
Manage test hosts and schedules00 Ratings7.02 Ratings
Map tests to user stories00 Ratings7.53 Ratings
Test execution reporting00 Ratings8.23 Ratings
Defect management00 Ratings7.02 Ratings
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User Ratings
ServiceNow Strategic Portfolio ManagementTestRail
Likelihood to Recommend
8.1
(3 ratings)
7.3
(3 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
ServiceNow Strategic Portfolio ManagementTestRail
Likelihood to Recommend
ServiceNow
Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.
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Idera, Inc.
The integration with other tools, and their user friendly layout and design. It's very comfortable to use and is way better than other tools with the Automation Testing tools, thanks to the great API that is included. Sometimes the integration with Jira is a little faulty, but the links to that tool usually work well. It could be cool if it had a better following for the bug items that were registered on other tools.
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Pros
ServiceNow
  • Creating Requests
  • Knowledge base article
  • Hassle free UI
Read full review
Idera, Inc.
  • Managing test plans and test cases
  • Generation of test results
  • Modularised way of storing tests
Read full review
Cons
ServiceNow
  • New UI is bad. Transition is not liked by users
  • Notifications can be improved. The mail notifications are little off
  • Category changes are not supposed to be hard
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Idera, Inc.
  • Outstanding user bugs
  • UI is clunky
  • Things are not where you think they would be
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Usability
ServiceNow
No answers on this topic
Idera, Inc.
As I am a tester, for me I found this tool to be new in terms of everything like the management of tests, plans, releases, reporting,etc. It is overall a good tool for test reporting and can be used for reference in the future. I liked several features of on the go placement of screenshots. Also I feel like the UI , the font, the color combination can be improved
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Alternatives Considered
ServiceNow
Salesforce Appex Microfocus ITOM and related
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Idera, Inc.
TestRail definitely saves times. I work in a company that consists of several development teams, all of which have different processes. Some of the teams leverage test cases, some do not. I've noticed that the turn around time it takes for me to pick up a ticket, QA it, and then pass/fail/send feedback is much faster when there is a test case created as I'm not reading through ticket description/comments to figure out what needs to be QA'd.
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Return on Investment
ServiceNow
  • Best ITSM tool
  • Clean UI
  • Deployment is easy
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Idera, Inc.
  • We are able to easily pull reports any time management would like to see them
  • Jira integration makes it easy to attach to stories/defects and save time
  • A quick overview at the system's health as a whole is easy to see from TestRail
Read full review
ScreenShots