ShareFile vs. SolarWinds Storage Resource Monitor (SRM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShareFile
Score 8.0 out of 10
N/A
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
$55
per month
SolarWinds Storage Resource Monitor (SRM)
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
SolarWinds Storage Resource Monitor is a data center performance monitoring solution from Austin-based company SolarWinds. It features a unified data storage management system with end-to-end monitoring and automatic capacity forecasting.N/A
Pricing
ShareFileSolarWinds Storage Resource Monitor (SRM)
Editions & Modules
Standard
$55 ($50)
per month (billed annually)
Advanced
$85 ($77)
per month (billed annually)
Premium
$135 ($122)
per month (billed annually)
Virtual Data Room
$375 ($338)
per month (billed annually)
No answers on this topic
Offerings
Pricing Offerings
ShareFileSolarWinds Storage Resource Monitor (SRM)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ShareFileSolarWinds Storage Resource Monitor (SRM)
Top Pros
Top Cons
Features
ShareFileSolarWinds Storage Resource Monitor (SRM)
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ShareFile
8.4
53 Ratings
SolarWinds Storage Resource Monitor (SRM)
-
Ratings
Versioning9.941 Ratings00 Ratings
Video files6.235 Ratings00 Ratings
Audio files5.634 Ratings00 Ratings
Document collaboration9.850 Ratings00 Ratings
Access control9.052 Ratings00 Ratings
File search9.951 Ratings00 Ratings
Device sync8.646 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
ShareFile
9.6
52 Ratings
SolarWinds Storage Resource Monitor (SRM)
-
Ratings
User and role management9.049 Ratings00 Ratings
File organization9.952 Ratings00 Ratings
Device management9.941 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
ShareFile
9.9
52 Ratings
SolarWinds Storage Resource Monitor (SRM)
-
Ratings
Performance9.851 Ratings00 Ratings
Reliability9.952 Ratings00 Ratings
Storage Reports9.843 Ratings00 Ratings
User Ratings
ShareFileSolarWinds Storage Resource Monitor (SRM)
Likelihood to Recommend
9.9
(57 ratings)
10.0
(6 ratings)
Likelihood to Renew
10.0
(4 ratings)
8.0
(1 ratings)
Usability
8.3
(15 ratings)
9.0
(1 ratings)
Performance
9.0
(26 ratings)
-
(0 ratings)
Support Rating
8.7
(16 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(3 ratings)
User Testimonials
ShareFileSolarWinds Storage Resource Monitor (SRM)
Likelihood to Recommend
ShareFile
If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
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SolarWinds
SolarWinds Storage Resource Monitor (SRM) is pretty good at forecasting capacity consumption, which was a must for us. If you have LUNs that have high latency in a normal environment (user shares, for instance), you'll need to customize the alerts to tune out the noise. As with all SW modules and most other products, there is a time lag between what is in the console and what's happening now. Data in the console and alerts are typically 5 to 15 minutes old.
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Pros
ShareFile
  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
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SolarWinds
  • Unmasks storage performance metrics and gives a common dashboard for monitoring.
  • A simple, intuitive interface for adding supported storage frames.
  • Lineage -- "The guest OS is connected to the virtual host and the virtual host is connected to the ... wait, what LUN is that?!?" #SOLVED.
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Cons
ShareFile
  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
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SolarWinds
  • Issues getting SMI working correctly to monitor Compellents through SRM.
  • The ability to break down alerts to a more granular level.
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Likelihood to Renew
ShareFile
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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SolarWinds
It has helped me prove that we need more storage as well as faster storage to management
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Usability
ShareFile
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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SolarWinds
Easy to set up and start. Out of the box alerts which you can tweak to your needs. Easy to use interfaces as well
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Performance
ShareFile
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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SolarWinds
No answers on this topic
Support Rating
ShareFile
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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SolarWinds
Do not have to contact support for issues often and when i do it is fast to get response and resolve my issues
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Implementation Rating
ShareFile
No answers on this topic
SolarWinds
Easy to use set up wizard went off without a hitch.
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Alternatives Considered
ShareFile
Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
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SolarWinds
We have a full suite of SolarWinds products and did not evaluate other options for a full package. For selective monitoring we log into the devices, but this has made that much easier as we have a dashboard rather than logging into devices one at a time.
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Return on Investment
ShareFile
  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
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SolarWinds
  • Real-time monitoring and alerting to surpass those of native vSphere and in some occasions, better than manufacturer written software.
  • Historical monitoring of environment with charts and graphs to assist with ever changing environment loads.
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