Call Center Studio vs. Sharpen Contact Center Platform
Call Center Studio vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Call Center Studio | N/A | Call Center Studio is a call center built on Google, a secure and stable system with what the vendor describes as industry best reporting. For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio provides a web-based, pay-as-you-go solution running on Google. It is a full-featured enterprise grade system and includes Google’s new Dialogflow and Speech API. Call Center Studio is designed… | N/A | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Workforce Optimization (WFO) |
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Call Center Studio | Sharpen Contact Center Platform | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Call Center Studio | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 9.0 (2 ratings) | - (0 ratings) |
Call Center Studio | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Call Center Studio | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Call Center Studio | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Call Center Studio | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Call Center Studio | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Call Center Studio | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | Call Center Studio Screenshots |