Gong vs. Sharpen Contact Center Platform
Gong vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gong | N/A | Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,… | N/A | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
Gong | Sharpen Contact Center Platform | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Gong | Sharpen Contact Center Platform | |
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Top Cons |
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Gong | Sharpen Contact Center Platform | |
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Small Businesses | Clari Copilot Score 8.9 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Clari Score 8.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Clari Score 8.2 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gong | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 9.4 (443 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (10 ratings) | - (0 ratings) |
Usability | 9.2 (211 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 9.6 (99 ratings) | - (0 ratings) |
Implementation Rating | 8.7 (5 ratings) | - (0 ratings) |
Configurability | 9.1 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (1 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (1 ratings) | - (0 ratings) |
Gong | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Implementation Rating | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Contract Terms and Pricing Model | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Professional Services | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Gong.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | Gong Screenshots |