What users are saying about
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Top Rated
601 Ratings
52 Ratings

SharpSpring

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Top Rated
601 Ratings
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Score 7.6 out of 100
52 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

SharpSpring

SharpSpring would work really well with a team of salespeople because tasks can be assigned to each user of the system. The sales pipelines gives a visual of where prospects are in the sales process. SharpSpring is less appropriate when sales is not a large part of the organization or not every user is up for using the system.
Kaila Troia | TrustRadius Reviewer

Swiftpage Act!

Swiftpage [ACT!] is
robust in nature and a manageable solution available for use as a powerful
marketing tool. It is compiled of a lot of exceptional services with the best
contact and customer management tool. Support needs a lot of attention, as it
needs to be changed and they must have to be more responsive and helpful to
become the best in the market.
Magreat Wilson | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

SharpSpring
7.8
Swiftpage Act!
WYSIWYG email editor
SharpSpring
7.0
Swiftpage Act!
Dynamic content
SharpSpring
8.3
Swiftpage Act!
Ability to test dynamic content
SharpSpring
8.3
Swiftpage Act!
Landing pages
SharpSpring
7.0
Swiftpage Act!
A/B testing
SharpSpring
8.5
Swiftpage Act!
Mobile optimization
SharpSpring
6.3
Swiftpage Act!
Email deliverability reporting
SharpSpring
7.8
Swiftpage Act!
List management
SharpSpring
8.7
Swiftpage Act!
Triggered drip sequences
SharpSpring
8.5
Swiftpage Act!

Lead Management

SharpSpring
8.5
Swiftpage Act!
Lead nurturing
SharpSpring
8.6
Swiftpage Act!
Lead scoring and grading
SharpSpring
8.3
Swiftpage Act!
Data quality management
SharpSpring
8.5
Swiftpage Act!
Automated sales alerts and tasks
SharpSpring
8.6
Swiftpage Act!

Campaign Management

SharpSpring
8.0
Swiftpage Act!
Calendaring
SharpSpring
8.0
Swiftpage Act!
Event/webinar marketing
SharpSpring
7.9
Swiftpage Act!

Social Media Marketing

SharpSpring
6.9
Swiftpage Act!
Social sharing and campaigns
SharpSpring
6.6
Swiftpage Act!
Social profile integration
SharpSpring
7.2
Swiftpage Act!

Reporting & Analytics

SharpSpring
7.5
Swiftpage Act!
Dashboards
SharpSpring
7.4
Swiftpage Act!
Standard reports
SharpSpring
8.2
Swiftpage Act!
Custom reports
SharpSpring
7.0
Swiftpage Act!

Platform & Infrastructure

SharpSpring
8.0
Swiftpage Act!
API
SharpSpring
7.5
Swiftpage Act!
Role-based workflow & approvals
SharpSpring
8.2
Swiftpage Act!
Customizability
SharpSpring
7.7
Swiftpage Act!
Integration with Salesforce.com
SharpSpring
8.1
Swiftpage Act!
Integration with Microsoft Dynamics CRM
SharpSpring
8.4
Swiftpage Act!
Integration with SugarCRM
SharpSpring
8.3
Swiftpage Act!

Pros

SharpSpring

  • Moves deals through the sales process. It's very easy to update the sales pipeline.
  • Ease of use. It was very easy for me to learn SharpSpring and continue to use it.
  • Adding contacts and opportunities is simple, and it will warn the user before creating a duplicate contact.
Jason Carlage | TrustRadius Reviewer

Swiftpage Act!

  • Lots of fields for adapting the software to your own requirements.
  • Excellent tracking of activities/details in sales pipeline process.
  • Excellent robust reporting to provide a very clear picture of prospecting activities.
  • Tightly integrated with Sage Quantum accounting software to avoid double entry of prospect details into Customer/Sales module.
Laurence Sarner | TrustRadius Reviewer

Cons

SharpSpring

  • Custom Form Field - Weakest point of the software for me. Hard to make custom field and options are limited
  • Nuanced Automations are Hard - Lacking some more advanced automation capacities and options
  • Hard Bounces / Suppressions - Very aggressive suppression engine means that active subscribers are "bounced" then removed from email lists suddenly without much recourse
Billy Alguire | TrustRadius Reviewer

Swiftpage Act!

  • Social Integration: The tool has a basic feed for LinkedIn information to feed into the system. The infusion of more Social Selling "signals" and "feeds" would be very helpful to instill more social selling into the framework.
  • Account vs. Contact: If you are a company which works to B to B rather than B to C there is a still a bit of cumbersome way to handle "joining" accounts and contacts through links. It is better with 16.1 release but still it's a "contact" centric solution which is great for some business relationships like realtors, insurance, & financial services etc.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SharpSpring

SharpSpring 8.1
Based on 30 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Swiftpage Act!

Swiftpage Act! 1.0
Based on 2 answers
There are a lot of good SaaS options on the market but SwiftPage ACT still has a place in the mix today. It depends on your needs, goals, processes, and people
Anonymous | TrustRadius Reviewer

Usability

SharpSpring

SharpSpring 8.2
Based on 71 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Swiftpage Act!

Swiftpage Act! 1.4
Based on 4 answers
ACT follows the basic rules you would expect for this type of software, but actually doing anything sophisticated with it is near impossible without assistance or training. Unless you use it regularly it is difficult to use. I wouldn't recommend it unless you have internal IT support and it will be used regularly.
Anonymous | TrustRadius Reviewer

Support Rating

SharpSpring

SharpSpring 8.7
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Swiftpage Act!

Swiftpage Act! 5.3
Based on 13 answers
Following a few interactions with support staff over the phone where we failed to correct the issues we were calling about, we ended up going back to the consultant who we purchased the software through and continued to use her for support rather than call Swiftpage ACT! directly. Our consultant was much more helpful in finding and correcting our issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

SharpSpring

SharpSpring 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Swiftpage Act!

Swiftpage Act! 1.0
Based on 2 answers
Delay your upgrades! ACT appears to ship out new software with virtually no checking and no concern about bad installs do to their customers.
Terry Kungel | TrustRadius Reviewer

Alternatives Considered

SharpSpring

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Swiftpage Act!

Although other CRM's like HubSpot offer a free solution, I found that it didn't give much and the add-ons were very expensive. Many other companies have interfaces that are clunky or hard to understand. Also I found that many just offer way too many features that we would never use that just made it more difficult to use what we needed. The customized options are just way to expensive for the simplistic offering we need. Swiftpage ACT! just provides a solution that works for us.
John Hamel | TrustRadius Reviewer

Return on Investment

SharpSpring

  • We have seen tremendous ROI with this too, as it helps us capture more leads and help predict their value.
  • There is a savings on the time-spent by Sales & Marketing. The tools give us enhanced visibility and make repetitive tasks easy.
  • SharpSpring is a Sales enabler, with features like Lead Assignment and Opportunity Flow. As we have scaled our organization, this system helps make it possible.
Andy Friedman | TrustRadius Reviewer

Swiftpage Act!

  • ACT! pays for itself by keeping me organized.
  • I don't have to remember to contact a prospect, ACT! remembers for me, letting me schedule follow ups for a date and time that works for me. That means greater sales success.
  • ACT! enables me to search for information as well as contacts.
Mary Westheimer | TrustRadius Reviewer

Screenshots

Pricing Details

SharpSpring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Swiftpage Act!

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Swiftpage Act! Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SharpSpring
7.9
Swiftpage Act!
6.0

Likelihood to Renew

SharpSpring
8.1
Swiftpage Act!
1.0

Usability

SharpSpring
8.2
Swiftpage Act!
1.4

Reliability and Availability

SharpSpring
5.9
Swiftpage Act!

Performance

SharpSpring
5.6
Swiftpage Act!

Support Rating

SharpSpring
8.7
Swiftpage Act!
5.3

Online Training

SharpSpring
4.5
Swiftpage Act!

Implementation Rating

SharpSpring
8.0
Swiftpage Act!
1.0

Scalability

SharpSpring
3.6
Swiftpage Act!

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