SharpSpring from Constant Contact vs Tailwind

What users are saying about

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Score 7.8 out of 10

Based on 655 reviews and ratings

Learn More

Score 8.2 out of 10

Based on 29 reviews and ratings

Feature Set Ratings

Email & Online Marketing

7.4

SharpSpring from Constant Contact

74%

Tailwind

Feature Set Not Supported

N/A

SharpSpring from Constant Contact ranks higher in 9/9 features

WYSIWYG email editor

7.6

76%

462 Ratings

N/A

0 Ratings

Dynamic content

7.3

73%

446 Ratings

N/A

0 Ratings

Ability to test dynamic content

7.0

70%

427 Ratings

N/A

0 Ratings

Landing pages

6.4

64%

434 Ratings

N/A

0 Ratings

A/B testing

8.0

80%

389 Ratings

N/A

0 Ratings

Mobile optimization

3.8

38%

420 Ratings

N/A

0 Ratings

Email deliverability reporting

8.6

86%

809 Ratings

N/A

0 Ratings

List management

9.0

90%

493 Ratings

N/A

0 Ratings

Triggered drip sequences

9.0

90%

467 Ratings

N/A

0 Ratings

Lead Management

8.8

SharpSpring from Constant Contact

88%

Tailwind

Feature Set Not Supported

N/A

SharpSpring from Constant Contact ranks higher in 4/4 features

Lead nurturing

9.2

92%

478 Ratings

N/A

0 Ratings

Lead scoring and grading

8.4

84%

485 Ratings

N/A

0 Ratings

Data quality management

8.7

87%

461 Ratings

N/A

0 Ratings

Automated sales alerts and tasks

8.9

89%

457 Ratings

N/A

0 Ratings

Campaign Management

8.6

SharpSpring from Constant Contact

86%

Tailwind

Feature Set Not Supported

N/A

SharpSpring from Constant Contact ranks higher in 2/2 features

Calendaring

8.4

84%

332 Ratings

N/A

0 Ratings

Event/webinar marketing

8.7

87%

314 Ratings

N/A

0 Ratings

Social Media Marketing

6.8

SharpSpring from Constant Contact

68%

Tailwind

Feature Set Not Supported

N/A

SharpSpring from Constant Contact ranks higher in 2/2 features

Social sharing and campaigns

6.6

66%

310 Ratings

N/A

0 Ratings

Social profile integration

6.9

69%

356 Ratings

N/A

0 Ratings

Reporting & Analytics

8.4

SharpSpring from Constant Contact

84%

Tailwind

Feature Set Not Supported

N/A

SharpSpring from Constant Contact ranks higher in 3/3 features

Dashboards

8.1

81%

480 Ratings

N/A

0 Ratings

Standard reports

8.7

87%

481 Ratings

N/A

0 Ratings

Custom reports

8.4

84%

442 Ratings

N/A

0 Ratings

Platform & Infrastructure

8.1

SharpSpring from Constant Contact

81%

Tailwind

Feature Set Not Supported

N/A

SharpSpring from Constant Contact ranks higher in 6/6 features

API

8.2

82%

359 Ratings

N/A

0 Ratings

Role-based workflow & approvals

8.3

83%

397 Ratings

N/A

0 Ratings

Customizability

8.1

81%

435 Ratings

N/A

0 Ratings

Integration with Salesforce.com

8.0

80%

214 Ratings

N/A

0 Ratings

Integration with Microsoft Dynamics CRM

8.0

80%

97 Ratings

N/A

0 Ratings

Integration with SugarCRM

7.7

77%

90 Ratings

N/A

0 Ratings

Listening/monitoring

SharpSpring from Constant Contact

Feature Set Not Supported

N/A

9.2

Tailwind

92%

Tailwind ranks higher in 4/4 features

Boolean keyword searches

N/A

0 Ratings

9.5

95%

2 Ratings

Filtering out noise/spam

N/A

0 Ratings

8.9

89%

3 Ratings

Sentiment analysis

N/A

0 Ratings

8.9

89%

4 Ratings

Broad channel coverage

N/A

0 Ratings

9.4

94%

4 Ratings

Publishing

SharpSpring from Constant Contact

Feature Set Not Supported

N/A

8.6

Tailwind

86%

Tailwind ranks higher in 4/4 features

Content planning and scheduling

N/A

0 Ratings

8.1

81%

10 Ratings

Audience targeting

N/A

0 Ratings

9.7

97%

7 Ratings

Content optimization

N/A

0 Ratings

7.1

71%

10 Ratings

Workflow management

N/A

0 Ratings

9.5

95%

8 Ratings

Engagement

SharpSpring from Constant Contact

Feature Set Not Supported

N/A

9.6

Tailwind

96%

Tailwind ranks higher in 3/3 features

Automated routing and prioritization

N/A

0 Ratings

10.0

100%

6 Ratings

Customer interaction histories

N/A

0 Ratings

9.4

94%

3 Ratings

Bulk actions

N/A

0 Ratings

9.5

95%

6 Ratings

Marketing

SharpSpring from Constant Contact

Feature Set Not Supported

N/A

9.9

Tailwind

99%

Tailwind ranks higher in 4/4 features

Lead generation

N/A

0 Ratings

9.7

97%

6 Ratings

Content marketing

N/A

0 Ratings

9.9

99%

6 Ratings

Paid media management

N/A

0 Ratings

10.0

100%

5 Ratings

Campaigns and promotions

N/A

0 Ratings

10.0

100%

5 Ratings

Channel coverage/integration

SharpSpring from Constant Contact

Feature Set Not Supported

N/A

8.5

Tailwind

85%

Tailwind ranks higher in 2/2 features

Instagram

N/A

0 Ratings

8.0

80%

6 Ratings

N/A

0 Ratings

9.0

90%

10 Ratings

Reporting/analytics

SharpSpring from Constant Contact

Feature Set Not Supported

N/A

9.8

Tailwind

98%

Tailwind ranks higher in 3/3 features

Campaign success analytics

N/A

0 Ratings

10.0

100%

7 Ratings

Real-time tracking

N/A

0 Ratings

9.8

98%

7 Ratings

Competitor analysis

N/A

0 Ratings

9.7

97%

6 Ratings

Account management

SharpSpring from Constant Contact

Feature Set Not Supported

N/A

7.6

Tailwind

76%

Tailwind ranks higher in 2/2 features

Role-based user permissions & privileges

N/A

0 Ratings

10.0

100%

6 Ratings

Mobile access

N/A

0 Ratings

5.2

52%

7 Ratings

Attribute Ratings

Tailwind is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

SharpSpring from Constant Contact

90%

517 Ratings

9.9

Tailwind

99%

10 Ratings

SharpSpring from Constant Contact

77%

32 Ratings

Tailwind

N/A

0 Ratings

SharpSpring from Constant Contact

80%

70 Ratings

10.0

Tailwind

100%

1 Rating

SharpSpring from Constant Contact

72%

3 Ratings

Tailwind

N/A

0 Ratings

SharpSpring from Constant Contact

39%

3 Ratings

Tailwind

N/A

0 Ratings

SharpSpring from Constant Contact

85%

80 Ratings

10.0

Tailwind

100%

1 Rating

SharpSpring from Constant Contact

45%

2 Ratings

Tailwind

N/A

0 Ratings

SharpSpring from Constant Contact

79%

15 Ratings

Tailwind

N/A

0 Ratings

SharpSpring from Constant Contact

30%

2 Ratings

Tailwind

N/A

0 Ratings

Pros

Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.

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Jurgen Teichert

Customer Success Officer

V5 DigitalMarketing & Advertising, 1-10 employees

View all 517 answers on this topic

Scheduling Pins on more than one Board across a time frame.
Scheduling Instagram posts at recommended times.
Using Smart Bio for links from Instagram directly to our website.

Read full review

Verified User

Director in Marketing

Non-profit Organization Management Company, 1-10 employees

View all 10 answers on this topic

Cons

The landing page builder is a bit hard to use. Doesn’t have much flexibility.
Sometimes confusing between types of workflows to use. Opportunity versus visual.
If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.

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Kaila Troia

Co-Founder/ CEO

Capital District DigitalMarketing & Advertising, 1-10 employees

View all 517 answers on this topic

I can not wait for the day that Tailwind has a functionality for Twitter and Facebook, this would be my number one item for improvement.

Read full review

Xavier Knight

Behavior Health Technician Supervisor

George Junior RepublicMental Health Care, 201-500 employees

View all 10 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

$399 per month

SharpSpring from Constant Contact Editions & Modules

Edition

1,000 Contacts	$399¹
2,500 Contacts	$499¹
5,000 Contacts	$699¹
10,000 Contacts	$899¹
20,000 Contacts	$1,299¹

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$1,499 per month

Tailwind Editions & Modules

Edition

Pinterest Plus	14.99¹
Instagram Plus	14.99¹
Tailwind Create	119.88²
SmartLoop	119.88²
Tailwind Communities	119.88²

per month
billed annually

Additional Pricing Details

—

Likelihood to Renew

SharpSpring from Constant Contact 7.7

Based on 32 answers

We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.

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David Fox

President

Spider Marketing GroupMarketing & Advertising, 1-10 employees

View all 32 answers on this topic

No score

No answers yet

No answers on this topic

Usability

SharpSpring from Constant Contact 8.0

Based on 70 answers

This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.

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Christine Mullins

Owner

Brand ShoutMarketing & Advertising, 1-10 employees

View all 70 answers on this topic

Tailwind 10.0

Based on 1 answer

I have found Tailwind to be very helpful in generating our overall social media goals consistently. We are thrilled with the way we are able to easily post and pin as well as look into the insights for more in-depth knowledge. It is an easy-to-use addition to our social media.

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Verified User

Director in Marketing

Non-profit Organization Management Company, 1-10 employees

View all 1 answers on this topic

Support Rating

SharpSpring from Constant Contact 8.5

Based on 80 answers

The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.

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Darren Winter, MA

Company Director

Duco Digital LTDMarketing & Advertising, 1-10 employees

View all 80 answers on this topic

Tailwind 10.0

Based on 1 answer

I have received wonderful support from Tailwind. Recently when I was on their new Tailwind Create and was looking at their site photos, I had a question and I received an answer in less than 24 hours. They have also been receptive to comments and ideas to make the product better and they used some of the ideas as well giving us a discount for the help.

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Verified User

Director in Marketing

Non-profit Organization Management Company, 1-10 employees

View all 1 answers on this topic

Implementation Rating

SharpSpring from Constant Contact 7.9

Based on 15 answers

Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.

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Matthew Maginley

Consultant

Managed Media Services and MarketingMarketing & Advertising, 1-10 employees

View all 15 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.

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Kèlene Poyurs

Co-Founder

Conversion QueensMarketing & Advertising, 1-10 employees

View all 517 answers on this topic

At this time our marketing team does have and uses both Hootsuite and Tailwinds, but for Pinterest and blog management/analytics, Tailwind is superior. We chose tailwinds based on the excellent reviews and also the need we had to manage our creative outlets better.

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Joanna Knight

Recruiter

Girls Scouts Western PennsylvaniaProgram Development, 1001-5000 employees

View all 10 answers on this topic

Return on Investment

Streamlined Processes - sales and marketing are now all in the same place.
Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.

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Tim Hemingway

Chief Marketing Consultant

Rhino Crash MarketingMarketing & Advertising, 1-10 employees

View all 517 answers on this topic

Definitely an ROI - We have increased our clicks on our website due to traffic from Pinterest, primarily from our Smart Loop.
We have increased Pinterest following due to our intensive use of Smart Loop, which has led to #1 (increased website traffic).
Organization and time management has been a massive advantage of utilizing Tailwind. Because I can set Smart Loop and not worry about it, I can dedicate my time to other areas of the business.

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Kate Knight

Virtual Assistant

Health and WillnessHealth, Wellness and Fitness, 1-10 employees

View all 10 answers on this topic

Screenshots

See All (6) SharpSpring from Constant Contact Screenshots

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