What users are saying about
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Top Rated
655 Ratings
29 Ratings

SharpSpring from Constant Contact

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Top Rated
655 Ratings
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Score 7.8 out of 100
29 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Email & Online Marketing

    7.4

    SharpSpring from Constant Contact

    74%

    Tailwind

    Feature Set Not Supported
    N/A
    SharpSpring from Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    7.6
    76%
    462 Ratings
    N/A
    0 Ratings

    Dynamic content

    7.3
    73%
    446 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    7.0
    70%
    427 Ratings
    N/A
    0 Ratings

    Landing pages

    6.4
    64%
    434 Ratings
    N/A
    0 Ratings

    A/B testing

    8.0
    80%
    389 Ratings
    N/A
    0 Ratings

    Mobile optimization

    3.8
    38%
    420 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    8.6
    86%
    809 Ratings
    N/A
    0 Ratings

    List management

    9.0
    90%
    493 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    9.0
    90%
    467 Ratings
    N/A
    0 Ratings

    Lead Management

    8.8

    SharpSpring from Constant Contact

    88%

    Tailwind

    Feature Set Not Supported
    N/A
    SharpSpring from Constant Contact ranks higher in 4/4 features

    Lead nurturing

    9.2
    92%
    478 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    8.4
    84%
    485 Ratings
    N/A
    0 Ratings

    Data quality management

    8.7
    87%
    461 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    8.9
    89%
    457 Ratings
    N/A
    0 Ratings

    Campaign Management

    8.6

    SharpSpring from Constant Contact

    86%

    Tailwind

    Feature Set Not Supported
    N/A
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Calendaring

    8.4
    84%
    332 Ratings
    N/A
    0 Ratings

    Event/webinar marketing

    8.7
    87%
    314 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    6.8

    SharpSpring from Constant Contact

    68%

    Tailwind

    Feature Set Not Supported
    N/A
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Social sharing and campaigns

    6.6
    66%
    310 Ratings
    N/A
    0 Ratings

    Social profile integration

    6.9
    69%
    356 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    8.4

    SharpSpring from Constant Contact

    84%

    Tailwind

    Feature Set Not Supported
    N/A
    SharpSpring from Constant Contact ranks higher in 3/3 features

    Dashboards

    8.1
    81%
    480 Ratings
    N/A
    0 Ratings

    Standard reports

    8.7
    87%
    481 Ratings
    N/A
    0 Ratings

    Custom reports

    8.4
    84%
    442 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    8.1

    SharpSpring from Constant Contact

    81%

    Tailwind

    Feature Set Not Supported
    N/A
    SharpSpring from Constant Contact ranks higher in 6/6 features

    API

    8.2
    82%
    359 Ratings
    N/A
    0 Ratings

    Role-based workflow & approvals

    8.3
    83%
    397 Ratings
    N/A
    0 Ratings

    Customizability

    8.1
    81%
    435 Ratings
    N/A
    0 Ratings

    Integration with Salesforce.com

    8.0
    80%
    214 Ratings
    N/A
    0 Ratings

    Integration with Microsoft Dynamics CRM

    8.0
    80%
    97 Ratings
    N/A
    0 Ratings

    Integration with SugarCRM

    7.7
    77%
    90 Ratings
    N/A
    0 Ratings

    Listening/monitoring

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    9.2

    Tailwind

    92%
    Tailwind ranks higher in 4/4 features

    Boolean keyword searches

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Filtering out noise/spam

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Sentiment analysis

    N/A
    0 Ratings
    8.9
    89%
    4 Ratings

    Broad channel coverage

    N/A
    0 Ratings
    9.4
    94%
    4 Ratings

    Publishing

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    8.6

    Tailwind

    86%
    Tailwind ranks higher in 4/4 features

    Content planning and scheduling

    N/A
    0 Ratings
    8.1
    81%
    10 Ratings

    Audience targeting

    N/A
    0 Ratings
    9.7
    97%
    7 Ratings

    Content optimization

    N/A
    0 Ratings
    7.1
    71%
    10 Ratings

    Workflow management

    N/A
    0 Ratings
    9.5
    95%
    8 Ratings

    Engagement

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    9.6

    Tailwind

    96%
    Tailwind ranks higher in 3/3 features

    Automated routing and prioritization

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Customer interaction histories

    N/A
    0 Ratings
    9.4
    94%
    3 Ratings

    Bulk actions

    N/A
    0 Ratings
    9.5
    95%
    6 Ratings

    Marketing

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    9.9

    Tailwind

    99%
    Tailwind ranks higher in 4/4 features

    Lead generation

    N/A
    0 Ratings
    9.7
    97%
    6 Ratings

    Content marketing

    N/A
    0 Ratings
    9.9
    99%
    6 Ratings

    Paid media management

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Campaigns and promotions

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Channel coverage/integration

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    8.5

    Tailwind

    85%
    Tailwind ranks higher in 2/2 features

    Instagram

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Pinterest

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Reporting/analytics

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    9.8

    Tailwind

    98%
    Tailwind ranks higher in 3/3 features

    Campaign success analytics

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Real-time tracking

    N/A
    0 Ratings
    9.8
    98%
    7 Ratings

    Competitor analysis

    N/A
    0 Ratings
    9.7
    97%
    6 Ratings

    Account management

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    7.6

    Tailwind

    76%
    Tailwind ranks higher in 2/2 features

    Role-based user permissions & privileges

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Mobile access

    N/A
    0 Ratings
    5.2
    52%
    7 Ratings

    Attribute Ratings

    • Tailwind is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.0

    SharpSpring from Constant Contact

    90%
    517 Ratings
    9.9

    Tailwind

    99%
    10 Ratings

    Likelihood to Renew

    7.7

    SharpSpring from Constant Contact

    77%
    32 Ratings

    Tailwind

    N/A
    0 Ratings

    Usability

    8.0

    SharpSpring from Constant Contact

    80%
    70 Ratings
    10.0

    Tailwind

    100%
    1 Rating

    Availability

    7.2

    SharpSpring from Constant Contact

    72%
    3 Ratings

    Tailwind

    N/A
    0 Ratings

    Performance

    3.9

    SharpSpring from Constant Contact

    39%
    3 Ratings

    Tailwind

    N/A
    0 Ratings

    Support Rating

    8.5

    SharpSpring from Constant Contact

    85%
    80 Ratings
    10.0

    Tailwind

    100%
    1 Rating

    Online Training

    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Tailwind

    N/A
    0 Ratings

    Implementation Rating

    7.9

    SharpSpring from Constant Contact

    79%
    15 Ratings

    Tailwind

    N/A
    0 Ratings

    Product Scalability

    3.0

    SharpSpring from Constant Contact

    30%
    2 Ratings

    Tailwind

    N/A
    0 Ratings

    Likelihood to Recommend

    SharpSpring from Constant Contact

    SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
    Andrea Nwobosi | TrustRadius Reviewer

    Tailwind

    Tailwind is perfect for a small marketing shop where you simply need to be able to queue up Instagram posts. It works for Pinterest as well, but that's not a platform we use very often. It is very helpful to be able to plan out and visualize an entire IG series of posts in advance, and very few other scheduling platforms work with Instagram's API these days. I haven't delved deeply into the analytics tools, but I believe they would be very useful as well for a larger organization.
    Anonymous | TrustRadius Reviewer

    Pros

    SharpSpring from Constant Contact

    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Jurgen Teichert | TrustRadius Reviewer

    Tailwind

    • Scheduling Pins on more than one Board across a time frame.
    • Scheduling Instagram posts at recommended times.
    • Using Smart Bio for links from Instagram directly to our website.
    Anonymous | TrustRadius Reviewer

    Cons

    SharpSpring from Constant Contact

    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Kaila Troia | TrustRadius Reviewer

    Tailwind

    • I can not wait for the day that Tailwind has a functionality for Twitter and Facebook, this would be my number one item for improvement.
    Xavier Knight | TrustRadius Reviewer

    Pricing Details

    SharpSpring from Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $399 per month

    SharpSpring from Constant Contact Editions & Modules

    Edition
    1,000 Contacts$3991
    2,500 Contacts$4991
    5,000 Contacts$6991
    10,000 Contacts$8991
    20,000 Contacts$1,2991
    1. per month
    Additional Pricing Details

    Tailwind

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1,499 per month

    Tailwind Editions & Modules

    Edition
    Pinterest Plus14.991
    Instagram Plus14.991
    Tailwind Create119.882
    SmartLoop119.882
    Tailwind Communities119.882
    1. per month
    2. billed annually
    Additional Pricing Details

    Likelihood to Renew

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.7
    Based on 32 answers
    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    David Fox | TrustRadius Reviewer

    Tailwind

    No score
    No answers yet
    No answers on this topic

    Usability

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.0
    Based on 70 answers
    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Christine Mullins | TrustRadius Reviewer

    Tailwind

    Tailwind 10.0
    Based on 1 answer
    I have found Tailwind to be very helpful in generating our overall social media goals consistently. We are thrilled with the way we are able to easily post and pin as well as look into the insights for more in-depth knowledge. It is an easy-to-use addition to our social media.
    Anonymous | TrustRadius Reviewer

    Support Rating

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.5
    Based on 80 answers
    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Darren Winter, MA | TrustRadius Reviewer

    Tailwind

    Tailwind 10.0
    Based on 1 answer
    I have received wonderful support from Tailwind. Recently when I was on their new Tailwind Create and was looking at their site photos, I had a question and I received an answer in less than 24 hours. They have also been receptive to comments and ideas to make the product better and they used some of the ideas as well giving us a discount for the help.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.9
    Based on 15 answers
    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Matthew Maginley | TrustRadius Reviewer

    Tailwind

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    SharpSpring from Constant Contact

    We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
    Kèlene Poyurs | TrustRadius Reviewer

    Tailwind

    At this time our marketing team does have and uses both Hootsuite and Tailwinds, but for Pinterest and blog management/analytics, Tailwind is superior. We chose tailwinds based on the excellent reviews and also the need we had to manage our creative outlets better.
    Joanna Knight | TrustRadius Reviewer

    Return on Investment

    SharpSpring from Constant Contact

    • Streamlined Processes - sales and marketing are now all in the same place.
    • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
    • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
    • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
    • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
    Tim Hemingway | TrustRadius Reviewer

    Tailwind

    • Definitely an ROI - We have increased our clicks on our website due to traffic from Pinterest, primarily from our Smart Loop.
    • We have increased Pinterest following due to our intensive use of Smart Loop, which has led to #1 (increased website traffic).
    • Organization and time management has been a massive advantage of utilizing Tailwind. Because I can set Smart Loop and not worry about it, I can dedicate my time to other areas of the business.
    Kate Knight | TrustRadius Reviewer

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