What users are saying about
SharpSpring from Constant Contact
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Top Rated
655 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 655 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 29 reviews and ratings
Feature Set Ratings
Email & Online Marketing

7.4
SharpSpring from Constant Contact
74%

Tailwind
Feature Set Not Supported
N/A
SharpSpring from Constant Contact ranks higher in 9/9 features
SharpSpring from Constant Contact ranks higher in 9/9 features
WYSIWYG email editor

7.6
76%
462 Ratings

N/A
0 Ratings
Dynamic content

7.3
73%
446 Ratings

N/A
0 Ratings
Ability to test dynamic content

7.0
70%
427 Ratings

N/A
0 Ratings
Landing pages

6.4
64%
434 Ratings

N/A
0 Ratings
A/B testing

8.0
80%
389 Ratings

N/A
0 Ratings
Mobile optimization

3.8
38%
420 Ratings

N/A
0 Ratings
Email deliverability reporting

8.6
86%
809 Ratings

N/A
0 Ratings
List management

9.0
90%
493 Ratings

N/A
0 Ratings
Triggered drip sequences

9.0
90%
467 Ratings

N/A
0 Ratings
Lead Management

8.8
SharpSpring from Constant Contact
88%

Tailwind
Feature Set Not Supported
N/A
SharpSpring from Constant Contact ranks higher in 4/4 features
SharpSpring from Constant Contact ranks higher in 4/4 features
Lead nurturing

9.2
92%
478 Ratings

N/A
0 Ratings
Lead scoring and grading

8.4
84%
485 Ratings

N/A
0 Ratings
Data quality management

8.7
87%
461 Ratings

N/A
0 Ratings
Automated sales alerts and tasks

8.9
89%
457 Ratings

N/A
0 Ratings
Campaign Management

8.6
SharpSpring from Constant Contact
86%

Tailwind
Feature Set Not Supported
N/A
SharpSpring from Constant Contact ranks higher in 2/2 features
SharpSpring from Constant Contact ranks higher in 2/2 features
Calendaring

8.4
84%
332 Ratings

N/A
0 Ratings
Event/webinar marketing

8.7
87%
314 Ratings

N/A
0 Ratings
Social Media Marketing

6.8
SharpSpring from Constant Contact
68%

Tailwind
Feature Set Not Supported
N/A
SharpSpring from Constant Contact ranks higher in 2/2 features
SharpSpring from Constant Contact ranks higher in 2/2 features
Social sharing and campaigns

6.6
66%
310 Ratings

N/A
0 Ratings
Social profile integration

6.9
69%
356 Ratings

N/A
0 Ratings
Reporting & Analytics

8.4
SharpSpring from Constant Contact
84%

Tailwind
Feature Set Not Supported
N/A
SharpSpring from Constant Contact ranks higher in 3/3 features
SharpSpring from Constant Contact ranks higher in 3/3 features
Dashboards

8.1
81%
480 Ratings

N/A
0 Ratings
Standard reports

8.7
87%
481 Ratings

N/A
0 Ratings
Custom reports

8.4
84%
442 Ratings

N/A
0 Ratings
Platform & Infrastructure

8.1
SharpSpring from Constant Contact
81%

Tailwind
Feature Set Not Supported
N/A
SharpSpring from Constant Contact ranks higher in 6/6 features
SharpSpring from Constant Contact ranks higher in 6/6 features
API

8.2
82%
359 Ratings

N/A
0 Ratings
Role-based workflow & approvals

8.3
83%
397 Ratings

N/A
0 Ratings
Customizability

8.1
81%
435 Ratings

N/A
0 Ratings
Integration with Salesforce.com

8.0
80%
214 Ratings

N/A
0 Ratings
Integration with Microsoft Dynamics CRM

8.0
80%
97 Ratings

N/A
0 Ratings
Integration with SugarCRM

7.7
77%
90 Ratings

N/A
0 Ratings
Listening/monitoring

SharpSpring from Constant Contact
Feature Set Not Supported
N/A

9.2
Tailwind
92%
Tailwind ranks higher in 4/4 features
Tailwind ranks higher in 4/4 features
Boolean keyword searches

N/A
0 Ratings

9.5
95%
2 Ratings
Filtering out noise/spam

N/A
0 Ratings

8.9
89%
3 Ratings
Sentiment analysis

N/A
0 Ratings

8.9
89%
4 Ratings
Broad channel coverage

N/A
0 Ratings

9.4
94%
4 Ratings
Publishing

SharpSpring from Constant Contact
Feature Set Not Supported
N/A

8.6
Tailwind
86%
Tailwind ranks higher in 4/4 features
Tailwind ranks higher in 4/4 features
Content planning and scheduling

N/A
0 Ratings

8.1
81%
10 Ratings
Audience targeting

N/A
0 Ratings

9.7
97%
7 Ratings
Content optimization

N/A
0 Ratings

7.1
71%
10 Ratings
Workflow management

N/A
0 Ratings

9.5
95%
8 Ratings
Engagement

SharpSpring from Constant Contact
Feature Set Not Supported
N/A

9.6
Tailwind
96%
Tailwind ranks higher in 3/3 features
Tailwind ranks higher in 3/3 features
Automated routing and prioritization

N/A
0 Ratings

10.0
100%
6 Ratings
Customer interaction histories

N/A
0 Ratings

9.4
94%
3 Ratings
Bulk actions

N/A
0 Ratings

9.5
95%
6 Ratings
Marketing

SharpSpring from Constant Contact
Feature Set Not Supported
N/A

9.9
Tailwind
99%
Tailwind ranks higher in 4/4 features
Tailwind ranks higher in 4/4 features
Lead generation

N/A
0 Ratings

9.7
97%
6 Ratings
Content marketing

N/A
0 Ratings

9.9
99%
6 Ratings
Paid media management

N/A
0 Ratings

10.0
100%
5 Ratings
Campaigns and promotions

N/A
0 Ratings

10.0
100%
5 Ratings
Channel coverage/integration

SharpSpring from Constant Contact
Feature Set Not Supported
N/A

8.5
Tailwind
85%
Tailwind ranks higher in 2/2 features
Tailwind ranks higher in 2/2 features

N/A
0 Ratings

8.0
80%
6 Ratings

N/A
0 Ratings

9.0
90%
10 Ratings
Reporting/analytics

SharpSpring from Constant Contact
Feature Set Not Supported
N/A

9.8
Tailwind
98%
Tailwind ranks higher in 3/3 features
Tailwind ranks higher in 3/3 features
Campaign success analytics

N/A
0 Ratings

10.0
100%
7 Ratings
Real-time tracking

N/A
0 Ratings

9.8
98%
7 Ratings
Competitor analysis

N/A
0 Ratings

9.7
97%
6 Ratings
Account management

SharpSpring from Constant Contact
Feature Set Not Supported
N/A

7.6
Tailwind
76%
Tailwind ranks higher in 2/2 features
Tailwind ranks higher in 2/2 features
Role-based user permissions & privileges

N/A
0 Ratings

10.0
100%
6 Ratings
Mobile access

N/A
0 Ratings

5.2
52%
7 Ratings
Attribute Ratings
- Tailwind is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

9.0
SharpSpring from Constant Contact
90%
517 Ratings

9.9
Tailwind
99%
10 Ratings
Likelihood to Renew

7.7
SharpSpring from Constant Contact
77%
32 Ratings

Tailwind
N/A
0 Ratings
Usability

8.0
SharpSpring from Constant Contact
80%
70 Ratings

10.0
Tailwind
100%
1 Rating
Availability

7.2
SharpSpring from Constant Contact
72%
3 Ratings

Tailwind
N/A
0 Ratings
Performance

3.9
SharpSpring from Constant Contact
39%
3 Ratings

Tailwind
N/A
0 Ratings
Support Rating

8.5
SharpSpring from Constant Contact
85%
80 Ratings

10.0
Tailwind
100%
1 Rating
Online Training

4.5
SharpSpring from Constant Contact
45%
2 Ratings

Tailwind
N/A
0 Ratings
Implementation Rating

7.9
SharpSpring from Constant Contact
79%
15 Ratings

Tailwind
N/A
0 Ratings
Product Scalability

3.0
SharpSpring from Constant Contact
30%
2 Ratings

Tailwind
N/A
0 Ratings
Likelihood to Recommend
SharpSpring from Constant Contact
SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
Marketing and Business Development Specialist
Elantis Solutions Inc.Information Technology & Services, 11-50 employees
Tailwind
Tailwind is perfect for a small marketing shop where you simply need to be able to queue up Instagram posts. It works for Pinterest as well, but that's not a platform we use very often. It is very helpful to be able to plan out and visualize an entire IG series of posts in advance, and very few other scheduling platforms work with Instagram's API these days. I haven't delved deeply into the analytics tools, but I believe they would be very useful as well for a larger organization.

Verified User
Administrator in Other
Education Management Company, 11-50 employeesPros
SharpSpring from Constant Contact
- Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
- The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Customer Success Officer
V5 DigitalMarketing & Advertising, 1-10 employees
Tailwind
- Scheduling Pins on more than one Board across a time frame.
- Scheduling Instagram posts at recommended times.
- Using Smart Bio for links from Instagram directly to our website.

Verified User
Director in Marketing
Non-profit Organization Management Company, 1-10 employeesCons
SharpSpring from Constant Contact
- The landing page builder is a bit hard to use. Doesn’t have much flexibility.
- Sometimes confusing between types of workflows to use. Opportunity versus visual.
- If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Co-Founder/ CEO
Capital District DigitalMarketing & Advertising, 1-10 employees
Tailwind
- I can not wait for the day that Tailwind has a functionality for Twitter and Facebook, this would be my number one item for improvement.
Behavior Health Technician Supervisor
George Junior RepublicMental Health Care, 201-500 employees
Pricing Details
SharpSpring from Constant Contact
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
$399 per month
SharpSpring from Constant Contact Editions & Modules
Edition
1,000 Contacts | $3991 |
---|---|
2,500 Contacts | $4991 |
5,000 Contacts | $6991 |
10,000 Contacts | $8991 |
20,000 Contacts | $1,2991 |
- per month
Additional Pricing Details
—Tailwind
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1,499 per month
Tailwind Editions & Modules
Edition
Pinterest Plus | 14.991 |
---|---|
Instagram Plus | 14.991 |
Tailwind Create | 119.882 |
SmartLoop | 119.882 |
Tailwind Communities | 119.882 |
- per month
- billed annually
Additional Pricing Details
—Likelihood to Renew
SharpSpring from Constant Contact
SharpSpring from Constant Contact 7.7
Based on 32 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
President
Spider Marketing GroupMarketing & Advertising, 1-10 employees
Tailwind
No score
No answers yet
No answers on this topic
Usability
SharpSpring from Constant Contact
SharpSpring from Constant Contact 8.0
Based on 70 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Owner
Brand ShoutMarketing & Advertising, 1-10 employees
Tailwind
Tailwind 10.0
Based on 1 answer
I have found Tailwind to be very helpful in generating our overall social media goals consistently. We are thrilled with the way we are able to easily post and pin as well as look into the insights for more in-depth knowledge. It is an easy-to-use addition to our social media.

Verified User
Director in Marketing
Non-profit Organization Management Company, 1-10 employeesSupport Rating
SharpSpring from Constant Contact
SharpSpring from Constant Contact 8.5
Based on 80 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Company Director
Duco Digital LTDMarketing & Advertising, 1-10 employees
Tailwind
Tailwind 10.0
Based on 1 answer
I have received wonderful support from Tailwind. Recently when I was on their new Tailwind Create and was looking at their site photos, I had a question and I received an answer in less than 24 hours. They have also been receptive to comments and ideas to make the product better and they used some of the ideas as well giving us a discount for the help.

Verified User
Director in Marketing
Non-profit Organization Management Company, 1-10 employeesImplementation Rating
SharpSpring from Constant Contact
SharpSpring from Constant Contact 7.9
Based on 15 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Consultant
Managed Media Services and MarketingMarketing & Advertising, 1-10 employees
Tailwind
No score
No answers yet
No answers on this topic
Alternatives Considered
SharpSpring from Constant Contact
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Co-Founder
Conversion QueensMarketing & Advertising, 1-10 employees
Tailwind
At this time our marketing team does have and uses both Hootsuite and Tailwinds, but for Pinterest and blog management/analytics, Tailwind is superior. We chose tailwinds based on the excellent reviews and also the need we had to manage our creative outlets better.
Recruiter
Girls Scouts Western PennsylvaniaProgram Development, 1001-5000 employees
Return on Investment
SharpSpring from Constant Contact
- Streamlined Processes - sales and marketing are now all in the same place.
- Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
- Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
- Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
- Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
Chief Marketing Consultant
Rhino Crash MarketingMarketing & Advertising, 1-10 employees
Tailwind
- Definitely an ROI - We have increased our clicks on our website due to traffic from Pinterest, primarily from our Smart Loop.
- We have increased Pinterest following due to our intensive use of Smart Loop, which has led to #1 (increased website traffic).
- Organization and time management has been a massive advantage of utilizing Tailwind. Because I can set Smart Loop and not worry about it, I can dedicate my time to other areas of the business.
Virtual Assistant
Health and WillnessHealth, Wellness and Fitness, 1-10 employees