What users are saying about
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537 Ratings
3 Ratings

SharpSpring

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537 Ratings
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Score 7.4 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

SharpSpring

SharpSpring is great for marketing automation newbies and those looking to reduce the complexity of navigating a multitude of apps, introduce efficiency, analyzing customer behaviors, increasing audience sizes, and bringing more commercialism to their marketing efforts. The user needs to set aside a good month, in the beginning, to get the most out of the software in the long run. There is plenty of support (make sure you budget for the paid support from SharpSpring), you just need to spend time using it and learning.
Darren Winter, MA | TrustRadius Reviewer

Thryv

The communication with this platform change all aspects of my company.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

SharpSpring
7.9
Thryv
8.5
WYSIWYG email editor
SharpSpring
7.2
Thryv
Dynamic content
SharpSpring
8.3
Thryv
9.0
Ability to test dynamic content
SharpSpring
8.3
Thryv
10.0
Landing pages
SharpSpring
7.3
Thryv
10.0
A/B testing
SharpSpring
8.5
Thryv
Mobile optimization
SharpSpring
6.6
Thryv
5.5
Email deliverability reporting
SharpSpring
7.7
Thryv
7.2
List management
SharpSpring
8.5
Thryv
9.0
Triggered drip sequences
SharpSpring
8.6
Thryv
9.0

Lead Management

SharpSpring
8.5
Thryv
8.3
Lead nurturing
SharpSpring
8.4
Thryv
10.0
Lead scoring and grading
SharpSpring
8.4
Thryv
Data quality management
SharpSpring
8.5
Thryv
6.8
Automated sales alerts and tasks
SharpSpring
8.7
Thryv
8.1

Campaign Management

SharpSpring
7.9
Thryv
9.0
Calendaring
SharpSpring
7.8
Thryv
8.0
Event/webinar marketing
SharpSpring
7.9
Thryv
10.0

Social Media Marketing

SharpSpring
7.0
Thryv
7.0
Social sharing and campaigns
SharpSpring
6.7
Thryv
10.0
Social profile integration
SharpSpring
7.2
Thryv
4.0

Reporting & Analytics

SharpSpring
7.4
Thryv
5.0
Dashboards
SharpSpring
7.2
Thryv
9.0
Standard reports
SharpSpring
8.0
Thryv
4.0
Custom reports
SharpSpring
7.1
Thryv
2.0

Platform & Infrastructure

SharpSpring
8.0
Thryv
7.7
API
SharpSpring
7.6
Thryv
Role-based workflow & approvals
SharpSpring
8.2
Thryv
7.7
Customizability
SharpSpring
7.7
Thryv
7.8
Integration with Salesforce.com
SharpSpring
8.1
Thryv
Integration with Microsoft Dynamics CRM
SharpSpring
8.4
Thryv
Integration with SugarCRM
SharpSpring
8.3
Thryv

Pros

SharpSpring

  • Marketing Automation is powerful, robust, and effective.
  • Customer Service & Onboarding. The SharpSpring team is a pleasure to work with!
  • Customization - Especially for agencies, this is a big plus. I can create whatever workflows, reports, or setup that my clients or my agency require.
  • Lead Tracking & Analytics are extremely insightful and actionable.
Christine Mullins | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

SharpSpring

  • Email customization could use some improvements - 90% there though.
  • Setting up some functions is not intuitive - their support helps get through these, but should be improved.
  • The social media area doesn't have much value to me. I don't use that part at all. I'd like them to improve on this.
Kurt Hoffmann | TrustRadius Reviewer

Thryv

  • Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
  • The Platform is too complex and is only for small business owners.
  • We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.
Donna-sue Carpenter | TrustRadius Reviewer

Likelihood to Renew

SharpSpring

SharpSpring 8.0
Based on 27 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Thryv

No score
No answers yet
No answers on this topic

Usability

SharpSpring

SharpSpring 8.2
Based on 68 answers
After I watched the tutorials, I found it quite easy to use. I use it specifically for tracking business and I rely on my IT and marketing people to take it the rest of the way. But the integration between different channels and departments has been seamless and big boost to my cusiness
Aaron Moser | TrustRadius Reviewer

Thryv

Thryv 9.0
Based on 1 answer
No answer on this topic is available.

Support Rating

SharpSpring

SharpSpring 8.7
Based on 70 answers
Again, I've used the big platforms before and SharpSpring is equal to the HubSpot support and far and away better than Pardot support. I've gotten all my questions answered via easily searchable help documentation or quickly via their chat support portal. You can tell that SharpSpring puts a large focus on after-sale support.
Brian Gomski | TrustRadius Reviewer

Thryv

Thryv 8.4
Based on 3 answers
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Implementation Rating

SharpSpring

SharpSpring 7.8
Based on 10 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Thryv

No score
No answers yet
No answers on this topic

Alternatives Considered

SharpSpring

We've used HubSpot in the past and I was never that impressed for the amount of money that it cost. I almost felt like the Starter features were just to give you a taste of what you could do so that you'd want to spring for automation. going from $50/mo to $800/mo just isn't doable for a lot of small businesses.
Jordan Valentin | TrustRadius Reviewer

Thryv

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Donna-sue Carpenter | TrustRadius Reviewer

Return on Investment

SharpSpring

  • SharpSpring has enabled us to streamline client communication and ramp up engagement.
  • SharpSpring has also helped us to delight clients! They are eager to get on-board with marketing automation to streamline their communications, tailor messaging to meet the unique needs of diverse market segments, and benefit from the metrics that will allow them to evaluate effectiveness.
Jennifer W. | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SharpSpring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SharpSpring
7.8
Thryv
9.0

Likelihood to Renew

SharpSpring
8.0
Thryv

Usability

SharpSpring
8.2
Thryv
9.0

Reliability and Availability

SharpSpring
5.8
Thryv

Performance

SharpSpring
5.7
Thryv

Support Rating

SharpSpring
8.7
Thryv
8.4

Online Training

SharpSpring
4.5
Thryv

Implementation Rating

SharpSpring
7.8
Thryv

Scalability

SharpSpring
3.6
Thryv

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