What users are saying about
4 Ratings
2 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Shift Technology

I think it's great if you have too many tabs open, and like being able to seamlessly manage more then one inbox plus Slack all from one window. It's also nice that you can mute all notifications at once. Works specifically well with Gmail. I don't think you would need Slack if you are already very organized and systematic about how you manage your email/Slack or if you don't use Gmail.
Erin Leonard | TrustRadius Reviewer

Xactimate

As we are mainly a roofing company, this program is very well suited to our needs working with insurance companies. More than anything else, we use it for supplementing for roofing code items after a full roof replacement has been performed. It is not so well suited for small repairs we quote for siding or even roof repairs
Emerson Reeves | TrustRadius Reviewer

Pros

Shift Technology

  • Streamlines personal workflow.
  • It helps manage multiple inboxes quickly and easily.
  • Offer tons of integrations for other platforms you use like Slack, banking, Hootsuite, etc.
Erin Leonard | TrustRadius Reviewer

Xactimate

  • Itemizes services.
  • Itemizes products.
  • Helps us to create scopes for projects.
Cindy Pierre | TrustRadius Reviewer

Cons

Shift Technology

  • Every once in awhile it can be a bit slow.
  • Once in a while if I am using Shift on my monitor screen and I close my laptop, next time I use my laptop with no monitor I can't get Shift to come up again. I can only get the window back when I plug back into my monitor. Super annoying for something that I pay for.
  • It doesn't always keep you logged in to each platform you have installed. I suppose this keeps things secure - but I wish it just stayed log in to everything.
Erin Leonard | TrustRadius Reviewer

Xactimate

  • My supplement team let me know the training styles (for the beginner course) varied wildly depending on what instructor you got. The ones who took the course twice said they learned quite a bit from taking it twice as each instructor is so very different regarding teaching styles.
  • Also, I think it would be wise to have a "computer basics" quiz that each training applicant must pass before they can sign up for the training course. All my people said it was frustrating to have our company pay so much for training when the whole class was slowed down by those who weren't familiar with the basics of a computer. Example: Right click vs. Left Click
Emerson Reeves | TrustRadius Reviewer

Support Rating

Shift Technology

Shift Technology 9.0
Based on 1 answer
It is simple and has exactly what I need. If they worked out a few minor bugs, I think it would be perfect.
Erin Leonard | TrustRadius Reviewer

Xactimate

Xactimate 10.0
Based on 2 answers
Whenever I have contacted them for support, they have always solved my problems.
Cindy Pierre | TrustRadius Reviewer

Alternatives Considered

Shift Technology

I have never seen anything else like Shift and that is why I love it! It is very simple.
Erin Leonard | TrustRadius Reviewer

Xactimate

We have not used any other software other than Xactimate at this time. We feel it is the most widely used software product by insurance companies and they also continue to try and improve their software regularly. Most recently, I have found out they are working towards integration of (I may be using the wrong terms for this...) photographic/scanning measurements just auto populating into the sketch window. Even the auto population of line items with other software integration would almost eliminate the need to take physical measurements in the future and drastically reduce the time it takes to generate a claim report.
Emerson Reeves | TrustRadius Reviewer

Return on Investment

Shift Technology

  • It is not expensive and really helps me streamline my organization so I love it!
  • It is a very low learning curve.
Erin Leonard | TrustRadius Reviewer

Xactimate

  • Positively helps us to come up with an accurate to near-accurate bill for services.
  • Makes charges clear to understand and read.
Cindy Pierre | TrustRadius Reviewer

Pricing Details

Shift Technology

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xactimate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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