What users are saying about
Top Rated
500 Ratings
Top Rated
500 Ratings
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Score 8.8 out of 100
25 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Online Storefront

    8.2

    Shopify

    82%

    Toast Point of Sale

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 9/9 features

    Product catalog & listings

    8.4
    84%
    130 Ratings
    N/A
    0 Ratings

    Product management

    8.6
    86%
    128 Ratings
    N/A
    0 Ratings

    Bulk product upload

    7.8
    78%
    111 Ratings
    N/A
    0 Ratings

    Branding

    8.2
    82%
    129 Ratings
    N/A
    0 Ratings

    Mobile storefront

    8.6
    86%
    126 Ratings
    N/A
    0 Ratings

    Product variations

    8.0
    80%
    122 Ratings
    N/A
    0 Ratings

    Website integration

    8.4
    84%
    123 Ratings
    N/A
    0 Ratings

    Visual customization

    7.5
    75%
    128 Ratings
    N/A
    0 Ratings

    CMS

    7.9
    79%
    105 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    8.3

    Shopify

    83%

    Toast Point of Sale

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 2/2 features

    Abandoned cart recovery

    8.0
    80%
    115 Ratings
    N/A
    0 Ratings

    Checkout user experience

    8.6
    86%
    122 Ratings
    N/A
    0 Ratings

    Online Payment System

    8.9

    Shopify

    89%

    Toast Point of Sale

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 1/1 features

    eCommerce security

    8.9
    89%
    126 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    8.1

    Shopify

    81%

    Toast Point of Sale

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 3/3 features

    Promotions & discounts

    8.1
    81%
    124 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    8.4
    84%
    32 Ratings
    N/A
    0 Ratings

    SEO

    7.9
    79%
    120 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    7.7

    Shopify

    77%

    Toast Point of Sale

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 5/5 features

    Multi-site management

    6.7
    67%
    19 Ratings
    N/A
    0 Ratings

    Order processing

    8.3
    83%
    127 Ratings
    N/A
    0 Ratings

    Inventory management

    8.4
    84%
    126 Ratings
    N/A
    0 Ratings

    Shipping

    8.1
    81%
    119 Ratings
    N/A
    0 Ratings

    Custom functionality

    7.2
    72%
    119 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Shopify is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

    Likelihood to Recommend

    8.8

    Shopify

    88%
    143 Ratings
    7.8

    Toast Point of Sale

    78%
    13 Ratings

    Likelihood to Renew

    9.2

    Shopify

    92%
    15 Ratings
    8.0

    Toast Point of Sale

    80%
    1 Rating

    Usability

    10.0

    Shopify

    100%
    3 Ratings
    6.0

    Toast Point of Sale

    60%
    1 Rating

    Availability

    10.0

    Shopify

    100%
    2 Ratings

    Toast Point of Sale

    N/A
    0 Ratings

    Support Rating

    10.0

    Shopify

    100%
    4 Ratings

    Toast Point of Sale

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Shopify

    100%
    2 Ratings

    Toast Point of Sale

    N/A
    0 Ratings

    Likelihood to Recommend

    Shopify

    Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
    Muhammad Waleed | TrustRadius Reviewer

    Toast Point of Sale

    For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
    Elizabeth Hyman | TrustRadius Reviewer

    Pros

    Shopify

    • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
    • Low code platform. You can. make customizations without code.
    • The integrations are diverse and increase functionality.
    Anonymous | TrustRadius Reviewer

    Toast Point of Sale

    • The ability for guest to select a receipt type.
    • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
    • The convenience of touch screen use and strong calibration.
    • Ability to swivel tablet from employee to guest.
    Jennifer Dryer | TrustRadius Reviewer

    Cons

    Shopify

    • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
    • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
    Bart Kogan | TrustRadius Reviewer

    Toast Point of Sale

    • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
    • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
    Jayelynn Willman | TrustRadius Reviewer

    Pricing Details

    Shopify

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $29 per month

    Shopify Editions & Modules

    Edition
    Shopify Lite$91
    Basic Shopify$291
    Shopify$791
    Advanced Shopify$2991
    Shopify Plus$2,0001
    1. per month
    Additional Pricing Details

    Toast Point of Sale

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $69 per month

    Toast Point of Sale Editions & Modules

    Edition
    Starter$691
    Essentials$991
    Growth$1991
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Shopify

    Shopify 9.2
    Based on 15 answers
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Anonymous | TrustRadius Reviewer

    Toast Point of Sale

    Toast Point of Sale 8.0
    Based on 1 answer
    There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
    Erin Thorp | TrustRadius Reviewer

    Usability

    Shopify

    Shopify 10.0
    Based on 3 answers
    I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
    Anonymous | TrustRadius Reviewer

    Toast Point of Sale

    Toast Point of Sale 6.0
    Based on 1 answer
    Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
    • processing CC payments in "offline mode" in case there is an internet outage
    • kitchen display screens
    • collecting payment from customers using a handheld right at their table
    • pre-approving card payments to assure the customer has enough money to pay for their order, etc
    That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
    • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
    • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
    • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
    • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
    • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
    Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
    Erin Thorp | TrustRadius Reviewer

    Support Rating

    Shopify

    Shopify 10.0
    Based on 4 answers
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Paul Francis Jones | TrustRadius Reviewer

    Toast Point of Sale

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Shopify

    Shopify 10.0
    Based on 2 answers
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Anonymous | TrustRadius Reviewer

    Toast Point of Sale

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Shopify

    The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
    Rejoy Varghese | TrustRadius Reviewer

    Toast Point of Sale

    Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
    William Johns | TrustRadius Reviewer

    Return on Investment

    Shopify

    • Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
    • For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
    • Used power algorithm for Abandoned cart and catalog search.
    Anonymous | TrustRadius Reviewer

    Toast Point of Sale

    • Offline mode has helped with ROI, as we are still able to process credit cards, whereas before we could not and would have to accept cash only.
    • A streamlined and integrated online ordering platform has cut down on the need of a third-party platform.
    • Customer loyalty program has really motivated customers to order more often with higher ticket averages.
    Jonathan Schroeter | TrustRadius Reviewer

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