Short.io vs. WhenToWork

Short.cm is best suited where you need to type something with a character limit and you can't afford to add long links. Instead, you can shorten the link using Short.cm and paste it into the messaging app. Example: Twitter has a character limit for tweets. Short.cm is less appropriate for apps like Gmail, Slack, etc that have an inbuilt hyperlinking mechanism making Short.cm's usage is very minimal. (My personal experience).

Incentivized

WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.

Incentivized

• Link Shortening.
• UTM Tracking.
• Link Organizing.

Incentivized

• WhenToWork utilizes templates that make scheduling a breeze.
• WhenToWork allows the user to "drag and drop" entries for quick changes.

Incentivized

• I would like to be able to hover over the short URL to show the original URL when the original is too big.

Incentivized

• The mobile app is too restrictive and could use a makeover.
• Would like the program to remember defaults (ie. "my positions", etc.)

Incentivized

WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.

Incentivized

Short.io is much more versatile compared to Bitly, in addition to having the option to change the language to Spanish, Short.io has better accessibility, and more options to provide people looking for a page that provides them with information as vital as the clicks on the links, being the strongest reason to choose short that has Spanish language and is easier to use.

Incentivized

WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.

Incentivized

• Increased click conversion (for links in sms) by 6%.
• Helps us stay within character limits for sms and avoid filtering by carrier.
• Increased website traffic (from new users responding to mail solicitations) by around 10%.

Incentivized

• N/A. Not a manager, just a user.

Incentivized