Likelihood to Recommend If you are mainly using Instagram influencers to promote your business, ShoutOUT works excellent for that. Most of those influencers aren't very tech-savvy, so giving them a coupon code to track their sales and commission them off of that seems to work well. The mass payout feature is pretty simple to use as well, but I wish that you didn't have to do it on a 1-on-1 basis.
Read full review By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
Read full review Pros Great for simple, not very tech-savvy influencers or affiliates. Ties in seamlessly to Shopify Plus, which is a must for our organization. Simple dashboard, easy to manage affiliates. Read full review Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product. Fast and accurate connection. It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number. Read full review Cons Not a vast network of affiliates to choose from if you need them to facilitate that side of your business. Sometimes the tracking by coupon code doesn't seem to work correctly, and the numbers don't match up with what we see on the backend of our Shopify numbers. Could make it easier to add creatives and deep linking for affiliates. Read full review Scalability is difficult to suggest, and the quality of the links, especially when made on video, should be improved. Traveling with WhatsApp Business is tricky because unable to hold calls, and the app is banned in some countries. It's possible to improve API support and extract the application's satisfaction index. Read full review Likelihood to Renew It works perfectly for what we need it to do. It is very inexpensive, works well, and makes it easy for us to navigate and use. We can easily add new affiliates and create coupons for them to track their sales. For the influencers that are a little more inclined to post product links and go the more traditional affiliate approach, we can certainly provide that option for them and go that route as well. We like the ease and simplicity.
Read full review Usability WhatsApp Business, compared to Whatsapp Messenger, requires a more in-depth study of its features, especially if you want to use at its maximum power.
Read full review Support Rating We only had to use it once, but they got back to us very quickly and helped us solve the issue that we had. So, ShoutOUT support is batting 1000% in our book, but that is only 1 out of 1 and may not be enough of a sample size to verify that they are as good as we think.
Read full review There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
Read full review Alternatives Considered We used Shareasale and Commission Junction in the, and they are awesome to manage your traditional affiliates that run blogs or email campaigns. We would still be using those if we did more of a traditional approach to influencers. But since we moved over to a more influencer based marketing approach, ShoutOut is fantastic and has made it simpler for us and our affiliates.
Read full review In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
Read full review Return on Investment Very positive right off the bat because we dropped our Commission Junction expenses and got most of our bigger affiliates to switch over to keep their sales. Easy to use and much simpler for our affiliate manager to do her work. Read full review it is simple to communicate with a big group of people at once WhatsApp now has a new tool that allows me to track the location of a buddy or contact. it is compatible with practically every smartphone now on the market Read full review ScreenShots