What users are saying about
2 Ratings
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Score 7 out of 100
45 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

SignalHire

First of all, I would like to point out that the application is very popular by many companies. Whether you're in the sales department or any other department, whenever you want to find the contact information of any company executive, Signalhire will help you just in time. For example, I recently found the contact information of the CEO of the company I wanted to reach, thanks to the application.
Silvia Garcia | TrustRadius Reviewer

SilkRoad Recruiting

I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

SignalHire
7.3
SilkRoad Recruiting
7.6
Job Requisition Management
SignalHire
6.0
SilkRoad Recruiting
8.0
Publish to Social Media
SignalHire
8.0
SilkRoad Recruiting
7.0
Resume Management
SignalHire
7.0
SilkRoad Recruiting
7.0
Candidate Search
SignalHire
6.0
SilkRoad Recruiting
7.0
Applicant Tracking
SignalHire
7.0
SilkRoad Recruiting
8.0
Collaboration
SignalHire
7.0
SilkRoad Recruiting
8.0
User Permissions
SignalHire
9.0
SilkRoad Recruiting
7.0
Reporting
SignalHire
8.0
SilkRoad Recruiting
8.0
Company Website Posting
SignalHire
SilkRoad Recruiting
7.0
Job Search Site Posting
SignalHire
SilkRoad Recruiting
7.0
Customized Application Form
SignalHire
SilkRoad Recruiting
6.0
Duplicate Candidate Prevention
SignalHire
SilkRoad Recruiting
8.0
Task Creation and Delegation
SignalHire
SilkRoad Recruiting
9.0
Email Templates
SignalHire
SilkRoad Recruiting
9.0
Notifications and Alerts
SignalHire
SilkRoad Recruiting
8.0

Pros

SignalHire

  • I don't understand why SignalHire presents itself as a recruitment tool when in fact it is perfect for sales. With SignalHire I can find contact details of potential prospects by their Linkedin accounts and by contact details I don’t only mean emails but also phone numbers which a lot similar tools have difficulty finding. Its accuracy is a lot higher than other apps I have used when it comes to emails.
Silvia Garcia | TrustRadius Reviewer

SilkRoad Recruiting

  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
Anonymous | TrustRadius Reviewer

Cons

SignalHire

  • Phone number finding can be improved as it is precisely correct less than 50% of time. Also generally similar apps have built in CRM systems which I think SignalHire should implement as well. Also I wish the number of free credits was higher since you get 5 credits and when I tried this for the first time three out of five emails were wrong and I almost opted for another tool.
Silvia Garcia | TrustRadius Reviewer

SilkRoad Recruiting

  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SignalHire

No score
No answers yet
No answers on this topic

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 12 answers
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Oksana Lukash, PHR, CCP (ksusha45@yahoo.com) | TrustRadius Reviewer

Usability

SignalHire

No score
No answers yet
No answers on this topic

SilkRoad Recruiting

SilkRoad Recruiting 6.0
Based on 3 answers
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Anonymous | TrustRadius Reviewer

Support Rating

SignalHire

No score
No answers yet
No answers on this topic

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay | TrustRadius Reviewer

Alternatives Considered

SignalHire

Normally, we have used other applications than SignalHire, but if you ask what's the difference, the first one is that it gives you 100% correct information and the cost is suitable for every pocket. So the information provided by most applications may be wrong, but I did not encounter this in SignalHire.
Silvia Garcia | TrustRadius Reviewer

SilkRoad Recruiting

NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Diaman Amsler | TrustRadius Reviewer

Return on Investment

SignalHire

  • It is our biggest helper in not losing time for company employees because it finds and gives you the information in a few seconds without wasting time, without searching for hours.
  • Of course, it has an expense in terms of money, but it deserves it with the time and efficiency it saves.
Silvia Garcia | TrustRadius Reviewer

SilkRoad Recruiting

  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Anonymous | TrustRadius Reviewer

Screenshots

SilkRoad Recruiting

Pricing Details

SignalHire

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SignalHire Editions & Modules

Edition
Base$2491
  1. per month
Additional Pricing Details

SilkRoad Recruiting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SilkRoad Recruiting Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SignalHire
8.0
SilkRoad Recruiting
7.0

Likelihood to Renew

SignalHire
SilkRoad Recruiting
5.0

Usability

SignalHire
SilkRoad Recruiting
6.0

Reliability and Availability

SignalHire
SilkRoad Recruiting
9.0

Support Rating

SignalHire
SilkRoad Recruiting
5.0

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