SilkRoad Onboarding (RedCarpet)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SilkRoad Onboarding
Score 8.9 out of 10
N/A
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.N/A
Pricing
SilkRoad Onboarding (RedCarpet)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SilkRoad Onboarding
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
SilkRoad Onboarding (RedCarpet)
Considered Both Products
SilkRoad Onboarding
Chose SilkRoad Onboarding (RedCarpet)
I was not part of the selection process, but was pleased with how we used the tool.
Chose SilkRoad Onboarding (RedCarpet)
The overall system is comparable to other on-boarding systems. The interface is similar to others in the industry I have used or observed during industry events. Limitations with customization of user interface design and reporting requirements is the primary challenge …
Chose SilkRoad Onboarding (RedCarpet)
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and …
Chose SilkRoad Onboarding (RedCarpet)
SilkRoad Onboarding knocks the ADP onboarding tools out of the park.
Chose SilkRoad Onboarding (RedCarpet)
RedCarpet had a seamless integration with our ATS and provided a great candidate experience.
Chose SilkRoad Onboarding (RedCarpet)
RedCarpet is the first electronic onboarding system I have used. We did get proposals from other companies, but RedCarpet is working very well for us and has achieved the streamlining of onboarding that we hoped it would.
Chose SilkRoad Onboarding (RedCarpet)
Redcarpet worked well when we first got it. We outgrew it and therefore moved on. I would say that if I could do it all over again - I would have set up the onboarding differently and then we would never have had to change. Cost was also an issue.
Chose SilkRoad Onboarding (RedCarpet)
I had only ever seen one other on-boarding tool before and this one had much better capabilities and a better Candidate Portal.
Chose SilkRoad Onboarding (RedCarpet)
RedCarpet is the only onboarding system I have used
Chose SilkRoad Onboarding (RedCarpet)
We originally selected SilkRoad's OpenHire applicant tracking system and purchased their RedCarpet onboarding system as a package. Though we evaluated other ATS products, no other onboarding products were analyzed.
Chose SilkRoad Onboarding (RedCarpet)
RedCarpet is totally a better system to use then some of the other applicant tracking system that we currently use. It is more user friendly. The other system requires for the applicant to have certain browsers and operating systems to be able to begin their new hire paperwork. …
Chose SilkRoad Onboarding (RedCarpet)
I have used People Services which is managed by the HRIS team. I do not know anything about how the back end works, but it seems to me more of a smoother process because it integrates with our other HR systems.
Top Pros
Top Cons
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User Ratings
SilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
7.0
(18 ratings)
Usability
7.0
(3 ratings)
Availability
10.0
(1 ratings)
Support Rating
7.1
(4 ratings)
Implementation Rating
4.0
(1 ratings)
User Testimonials
SilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
SilkRoad
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
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Pros
SilkRoad
  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
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Cons
SilkRoad
  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
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Usability
SilkRoad
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
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Support Rating
SilkRoad
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
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Implementation Rating
SilkRoad
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
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Alternatives Considered
SilkRoad
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
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Return on Investment
SilkRoad
  • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
  • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
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