SilkRoad Onboarding (RedCarpet) vs. Snagajob (Snag)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SilkRoad Onboarding
Score 8.9 out of 10
N/A
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.N/A
Snagajob
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance using the Snag / Snagajob platform.N/A
Pricing
SilkRoad Onboarding (RedCarpet)Snagajob (Snag)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SilkRoad OnboardingSnagajob
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPeopleMatter is priced per location per month. The pricing is consistent for predictable budgeting and planning – as customers add additional locations, fees increase.
More Pricing Information
Community Pulse
SilkRoad Onboarding (RedCarpet)Snagajob (Snag)
Top Pros
Top Cons
Best Alternatives
SilkRoad Onboarding (RedCarpet)Snagajob (Snag)
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Score 8.0 out of 10
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PowerDMS by NEOGOV
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Score 9.6 out of 10
LinkedIn Talent Solutions
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Score 8.0 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
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Score 8.0 out of 10
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User Ratings
SilkRoad Onboarding (RedCarpet)Snagajob (Snag)
Likelihood to Recommend
7.0
(18 ratings)
10.0
(17 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
7.0
(3 ratings)
8.6
(2 ratings)
Availability
10.0
(1 ratings)
9.1
(1 ratings)
Support Rating
7.1
(4 ratings)
4.7
(3 ratings)
Implementation Rating
4.0
(1 ratings)
8.2
(1 ratings)
User Testimonials
SilkRoad Onboarding (RedCarpet)Snagajob (Snag)
Likelihood to Recommend
SilkRoad
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
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Snagajob
PeopleMatter is well suited for location based, hourly hiring, and I would highly recommend it for onboarding in any scenario. It is not well suited today for corporate or professional recruiting. The onboarding and compliance components serve all audiences very well.
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Pros
SilkRoad
  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
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Snagajob
  • Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire.
  • Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made.
  • Customer service is quick to answer and solve your questions.
  • System is simple to use, our restaurant managers love the look and feel of the product.
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Cons
SilkRoad
  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
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Snagajob
  • I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see.
  • PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document.
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Likelihood to Renew
SilkRoad
No answers on this topic
Snagajob
I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them
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Usability
SilkRoad
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
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Snagajob
It is extremely simple to use.
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Support Rating
SilkRoad
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
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Snagajob
The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.
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Implementation Rating
SilkRoad
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
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Snagajob
I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes
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Alternatives Considered
SilkRoad
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
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Snagajob
PeopleMatter is straight forward and easy to use - from the administrative side it is virtually an out of the box process. You plug in your locations, jobs, and availabilities, know your Onboarding steps, add a link to your website an go! It's not perfect but this was our first experience with any type of applicant tracking/onboarding/LMS - the reporting is more dynamic now than in the beginning and it is an evolution into what we truly can use!
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Return on Investment
SilkRoad
  • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
  • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
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Snagajob
  • We have reduced the followups with hiring almost by 90%.
  • With reduced follow-ups, we don't have to have multiple people wasting their time on making sure that all hires have completed the required documentation.
  • We had zero failures in missing hiring documentation.
  • No more paper performance appraisals. Everything is online and easily trackable.
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ScreenShots

Snagajob Screenshots

Screenshot of Online Job ApplicationScreenshot of Six-Minute AssessmentScreenshot of Applicant Tracking and FilteringScreenshot of Training Course SetupScreenshot of Managing the ScheduleScreenshot of