ManageEngine Site24x7 vs. SolarWinds Database Performance Analyzer

Site24x7 All-in-One Monitoring is well-suited for organizations with diverse IT infrastructures, including networks, servers, applications, and cloud services. For very small-scale environments with minimal IT infrastructure, a comprehensive all-in-one monitoring solution like Site24x7 might be more than what is necessary

This is an easy 10 because I actually have recommended this product to multiple clients and colleagues! Any shop that writes its own SQL queries will benefit from the insight provided by SolarWinds Database Performance Analyzer, so they know which of their queries is causing a bottleneck. Small shops or databases with only a few tables likely will see far fewer opportunities for optimization.

Incentivized

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

Incentivized

• Maintains historical SQL execution data, enabling forensic analysis
• Has the ability to slice and dice the data so that you can drill down to the execution of a single SQL statement being executed by a stored procedure
• Alerts to when the consumption pattern changes
• Shows historical average run times against the current, illustrating problems when they arise
• Provides tuning advice based on best practices

Incentivized

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

Incentivized

• Alerts seem to be lacking in DPA compared to competitor's tools. They can be setup but are not quite as easy or as helpful as some other tools I have used.
• Grooming/pruning the repository database isn't very easy. We don't manage a lot of instances but our repo DB has grown pretty significantly.
• At times when I am drilled-down to a chart, it can be difficult to navigate around from that point to another time range/query/metric.

Incentivized

We have relied on this product for a very long time and it continues to exceed expectations. The product is a vital part of our organization at this point, it would not be very ideal for us to abandon it. We use it almost every day and depend on its alerts for critical parts of our business

Incentivized

The user-friendly interface and intuitive design of Site24x7 may be attractive to organizations looking for a monitoring tool that is easy to set up and navigate.

I don't want to think about managing clusters of SQL servers in the future without this tool. We have demoed other tools and SolarWinds Database Performance Analyzer is the gold standard for usability and insight into what your servers are doing. The UI is a bit dated, but everything is laid out in a logical manner and drilling down into queries or timeslices is extremely intuitive.

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

I have had to use their support on a few occasions, for reasons that I am not clear about until recently I have always had problems upgrading the software (although the last 2 updates have gone without issue which I am very pleased to say). On those unfortunate occasions, the support has been brilliant with either excellently documented guides on how to resolve the issue by myself or have been hands-on with calls and screen sharing to remotely fix the issue. Every time the problem was sorted and more importantly, nothing was lost (apart from a bit of time). And as I stated above whatever the problem was that was causing my upgrade issues appears to have been resolved in the last 2 updates.

Incentivized

Follow the guidelines for the capacity of the servers. We found that the DPA databases were getting rather large and also that there are ways to reduce their size built into some of the options.

Incentivized

Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.

Incentivized

At the time, we found SolarWinds Database Performance Analyzer to be easier to setup and to have a richer feature set than Redgate SQL Monitor, plus, from what I remember, the DPA pricing worked better for us over the course of a year. We're very happy with all the features DPA has to offer.

Incentivized

• Reduced downtime: We've reduced downtime because the alerts from Site24x7 get us working on a problem immediately.
• Less required manpower: We do not need additional staff overnight or an outside contractor to monitor the network since we get alerts ourselves.
• False alerts: We do occasionally get false alerts, which causes time spent after hours tracing a problem that does not exist.

Incentivized

• It has allowed us to progress as an organization with much less reliance on a direct DBA than would traditionally be required
• Allowed us to be much more proactive in our performance monitoring and responding to issues that would affect users.

Incentivized