ManageEngine Site24x7 vs. SolarWinds Pingdom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine Site24x7
Score 9.1 out of 10
N/A
Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.
$9
10 monitors
SolarWinds Pingdom
Score 7.8 out of 10
N/A
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
$14.95
per month
Pricing
ManageEngine Site24x7SolarWinds Pingdom
Editions & Modules
Starter
$9.00
10 monitors
Pro
$35.00
40 Monitors
Classic
$89.00
100 Monitors
Elite
$225.00
250 Monitors
Enterprise
$449.00
500 Monitors
Enterprise Plus Web
$899.00
2500 Monitors
Synthetic Monitoring
$10
per month
Real User Monitoring
$10
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
ManageEngine Site24x7SolarWinds Pingdom
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$1 monitorsNo setup fee
Additional DetailsEach Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.—
More Pricing Information
Community Pulse
ManageEngine Site24x7SolarWinds Pingdom
Considered Both Products
ManageEngine Site24x7
Chose ManageEngine Site24x7
Simply put, AlertSite from Smartbear is a great product, with top-notch functionality. However, the cost of the platform when using multi-step transactions is incredibly pricey and the cost does not scale well when you want to increase your monitoring. Site24x7 alleviates the …
SolarWinds Pingdom
Chose SolarWinds Pingdom
Pingdom was cheaper with better reporting and API integration.
Chose SolarWinds Pingdom
Pingdom was less expensive than Site24x7 and was able to monitor for locations outside of the US. Pingdom is in the cloud and does not require server hardware or care and feeding the way Nagios does. Pingdom does what it does very well for a reasonable cost.
Top Pros
Top Cons
Features
ManageEngine Site24x7SolarWinds Pingdom
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
ManageEngine Site24x7
9.0
12 Ratings
12% above category average
SolarWinds Pingdom
-
Ratings
Remote monitoring9.012 Ratings00 Ratings
Network device monitoring9.09 Ratings00 Ratings
Multiple Server Monitoring9.011 Ratings00 Ratings
Multi-device monitoring9.09 Ratings00 Ratings
Automated alerts and notifications9.012 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
ManageEngine Site24x7
7.4
9 Ratings
0% above category average
SolarWinds Pingdom
-
Ratings
Policy-based automation7.49 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
ManageEngine Site24x7
8.0
11 Ratings
5% above category average
SolarWinds Pingdom
-
Ratings
Performance data reports9.011 Ratings00 Ratings
Customizable reporting8.011 Ratings00 Ratings
Data visualization7.09 Ratings00 Ratings
Risk analysis8.08 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
ManageEngine Site24x7
6.6
2 Ratings
1% below category average
SolarWinds Pingdom
-
Ratings
Antivirus and malware management6.62 Ratings00 Ratings
Best Alternatives
ManageEngine Site24x7SolarWinds Pingdom
Small Businesses
Atera
Atera
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
Redgate SQL Monitor
Redgate SQL Monitor
Score 8.2 out of 10
ThousandEyes
ThousandEyes
Score 8.9 out of 10
Enterprises
Redgate SQL Monitor
Redgate SQL Monitor
Score 8.2 out of 10
Nexthink
Nexthink
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine Site24x7SolarWinds Pingdom
Likelihood to Recommend
9.0
(14 ratings)
7.2
(65 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(4 ratings)
Usability
9.0
(1 ratings)
10.0
(7 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
Support Rating
9.0
(3 ratings)
7.2
(54 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ManageEngine Site24x7SolarWinds Pingdom
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Site24x7 All-in-One Monitoring is well-suited for organizations with diverse IT infrastructures, including networks, servers, applications, and cloud services. For very small-scale environments with minimal IT infrastructure, a comprehensive all-in-one monitoring solution like Site24x7 might be more than what is necessary
Read full review
SolarWinds
I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
Read full review
Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Read full review
SolarWinds
  • The alerts are very responsive offering quite detailed timing information
  • The UI for reports is very clear and set up of reports is very intuitive
  • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
Read full review
Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Ability to edit an existing maintenance schedule, vs creating a new one each time
  • Grouping of emails to SMS and non SMS alerts to save on false alerts
  • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
Read full review
SolarWinds
  • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
Read full review
Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
SolarWinds
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
Read full review
Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The user-friendly interface and intuitive design of Site24x7 may be attractive to organizations looking for a monitoring tool that is easy to set up and navigate.
Read full review
SolarWinds
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
Read full review
Performance
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
SolarWinds
Interface is unnecessarily complicated and frequently responds slowly.
Read full review
Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Read full review
SolarWinds
Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
Read full review
Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.
Read full review
SolarWinds
  1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
  2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
Read full review
Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Reduced downtime: We've reduced downtime because the alerts from Site24x7 get us working on a problem immediately.
  • Less required manpower: We do not need additional staff overnight or an outside contractor to monitor the network since we get alerts ourselves.
  • False alerts: We do occasionally get false alerts, which causes time spent after hours tracing a problem that does not exist.
Read full review
SolarWinds
  • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
  • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
  • Its time to explore other alternatives.
Read full review
ScreenShots

ManageEngine Site24x7 Screenshots

Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view

SolarWinds Pingdom Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of