What users are saying about
109 Ratings
109 Ratings
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Score 7.1 out of 101

Likelihood to Recommend

Sitecore

Sitecore really isn't suited to smaller companies as it is relatively expensive and not all of the features are easily used without proper support and training, at some cost. It is however, very powerful and flexible - in fact it's flexibility is it's strength - as long as you can consume the development overhead that comes with it. I'm glad we're using it, although if you don't do things "right" then features that should be simple to utilise can be tricky. It's best suited to a traditional webshop or content site, our booking path is dependent upon previous decisions made, which definitely complicates things a lot.
No photo available

Feature Rating Comparison

Security

Sitecore
8.2
Role-based user permissions
Sitecore
8.2

Platform & Infrastructure

Sitecore
7.6
API
Sitecore
7.9
Internationalization / multi-language
Sitecore
7.3

Web Content Creation

Sitecore
7.3
WYSIWYG editor
Sitecore
6.7
Code quality / cleanliness
Sitecore
7.1
Admin section
Sitecore
7.5
Page templates
Sitecore
6.8
Library of website themes
Sitecore
7.9
Mobile optimization / responsive design
Sitecore
7.3
Publishing workflow
Sitecore
7.8
Form generator
Sitecore
7.1

Web Content Management

Sitecore
7.3
Content taxonomy
Sitecore
8.5
SEO support
Sitecore
7.6
Bulk management
Sitecore
8.0
Availability / breadth of extensions
Sitecore
5.6
Community / comment management
Sitecore
6.6

Pros

Sitecore

  • The ability to build and extend Sitecore so that it does exactly what you want is a key selling point to our organization.
  • Building custom reusable blocks while difficult at first has helped us to leverage code to shorten time for subsequent improvements.
  • The user level permissions help us keep section administrators from accidentally taking down the entire site.
  • Publishing workflow ensures that we present a consistent message, and saves us from "accidental sales" where we advertise products for $1 instead of the $200,000 we expect.
No photo available

Cons

Sitecore

  • For the most part, the editor works really well, but sometimes you need to get into the HTML to fix things.
  • Sometimes things can get lost (probably more a result of my company's lack of organization), but if I want to edit a particular feature, sometimes it is hard to find out where that feature lives.
Laura Bruss profile photo

Likelihood to Renew

Sitecore

Sitecore 9.0
Based on 9 answers
Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
No photo available

Usability

Sitecore

Sitecore 7.3
Based on 4 answers
We have a large number of customers using the system and they all rave about how easy it is compared to the previous platform they had in place.
Chris Spears, CMTO profile photo

Support

Sitecore

Sitecore 9.1
Based on 2 answers
We have never had an issue go unresolved. They handle issues quickly and efficiently.
Chris Spears, CMTO profile photo

Online Training

Sitecore

Sitecore 10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
No photo available

Implementation

Sitecore

Sitecore 9.1
Based on 2 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO profile photo

Alternatives Considered

Sitecore

WordPress and Wix are great solutions for a small business or a solopreneur who's just looking to get a simple website up and running. For larger businesses with more robust content, I think Sitecore offers a bit more flexibility. Wix and WordPress are both really simple to get up and running, but I have found it cumbersome to make changes and grow the sites once they're in place. Sitecore makes it really easy to do both. All in all, it really depends on your needs.
Erica Marois profile photo

Return on Investment

Sitecore

  • Increased end-user engagement.
  • Increase communications between our leaders and visitors. Through our integrations and community portals, we have over 15,000 people now interacting via www.second.org each week.
  • Increased engagement in prayer.
David Drinnon profile photo

Pricing Details

Sitecore

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison