Skedulo vs. UniFocus Labor Management System (LMS)

Skedulo fits our needs for scheduling and uploading documentation for our medical research studies. Our phlebotomists are able to accept and decline jobs based on their availability and are able to give a decline reason. This is invaluable to us as time is important, and getting these appointments scheduled is imperative.

Incentivized

For our uses, tracking payroll is all we do. The other features are not as user-friendly.

Incentivized

• Friendly UI
• Continuous Product Development
• Open Source APIs

Incentivized

• Log for payroll.
• Moving to previous dates in the payroll.
• Employee details.

Incentivized

• Occasionally it will not locate an available consultant because they put their block in on top of a previous appointment -- overlapping causes issues
• Fix it so the human errors of us inputting blocks is not so "perfect"

Incentivized

• It is difficult to find specific reports, you have to know the system and where to look.
• It might be nice to have a friendly tutorial for available operations.
• I like to add notes to my payroll, it would be nice if it was easier to print up those notes and see the entire note. Sometimes the note is cut off. It would also be nice if I had room to write more detailed notes.

Incentivized

We actually use Skedulo as our only dispatching appointment program. Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.

Incentivized

I have not used or evaluated any other system.

Incentivized

• Lengthy implementation window due to high degree of change management
• FTE efficiencies not yet fully realized; assumed higher levels of automation
• Enable customer innovation and new Self Serve booking capability

Incentivized

• It has not affected our ROI, I've never used another system so I have nothing to which I can compare.

Incentivized