Skype for Business, now part of Microsoft Teams
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Top Rated
2503 Ratings
HighQ
9 Ratings

Skype for Business, now part of Microsoft Teams

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Top Rated
2503 Ratings
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Score 7.4 out of 100

Based on 2503 reviews and ratings

HighQ

9 Ratings
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Score 7.6 out of 100

Based on 9 reviews and ratings

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    7.3

    Skype for Business, now part of Microsoft Teams

    73%

    HighQ

    Feature Set Not Supported
    N/A
    Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features
    Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features

    High quality audio

    7.9
    79%
    194 Ratings
    N/A
    0 Ratings

    High quality video

    7.7
    77%
    189 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    6.6
    66%
    186 Ratings
    N/A
    0 Ratings

    Mobile support

    7.1
    71%
    151 Ratings
    N/A
    0 Ratings

    Screen Sharing

    7.7

    Skype for Business, now part of Microsoft Teams

    77%

    HighQ

    Feature Set Not Supported
    N/A
    Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features
    Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features

    Desktop sharing

    8.1
    81%
    195 Ratings
    N/A
    0 Ratings

    Whiteboards

    7.3
    73%
    122 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    7.7

    Skype for Business, now part of Microsoft Teams

    77%

    HighQ

    Feature Set Not Supported
    N/A
    Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features
    Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features

    Calendar integration

    8.3
    83%
    178 Ratings
    N/A
    0 Ratings

    Meeting initiation

    8.2
    82%
    186 Ratings
    N/A
    0 Ratings

    Integrates with social media

    7.0
    70%
    86 Ratings
    N/A
    0 Ratings

    Record meetings / events

    7.3
    73%
    147 Ratings
    N/A
    0 Ratings

    Slideshows

    7.7
    77%
    116 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    7.7

    Skype for Business, now part of Microsoft Teams

    77%

    HighQ

    Feature Set Not Supported
    N/A
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    Live chat

    8.2
    82%
    175 Ratings
    N/A
    0 Ratings

    Audience polling

    7.5
    75%
    96 Ratings
    N/A
    0 Ratings

    Q&A

    7.5
    75%
    97 Ratings
    N/A
    0 Ratings

    Online Events Security

    7.5

    Skype for Business, now part of Microsoft Teams

    75%

    HighQ

    Feature Set Not Supported
    N/A
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    User authentication

    7.7
    77%
    146 Ratings
    N/A
    0 Ratings

    Participant roles & permissions

    7.5
    75%
    151 Ratings
    N/A
    0 Ratings

    Confidential attendee list

    7.4
    74%
    113 Ratings
    N/A
    0 Ratings

    Project Management

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    8.2

    HighQ

    82%
    Thomson Reuters HighQ ranks higher in 6/6 features
    Thomson Reuters HighQ ranks higher in 6/6 features

    Task Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Workflow Automation

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Mobile Access

    N/A
    0 Ratings
    9.3
    93%
    2 Ratings

    Search

    N/A
    0 Ratings
    9.6
    96%
    2 Ratings

    Visual planning tools

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Communication

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    8.6

    HighQ

    86%
    Thomson Reuters HighQ ranks higher in 5/5 features
    Thomson Reuters HighQ ranks higher in 5/5 features

    Chat

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Notifications

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Discussions

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Surveys

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Internal knowledgebase

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File Sharing & Management

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    9.4

    HighQ

    94%
    Thomson Reuters HighQ ranks higher in 6/6 features
    Thomson Reuters HighQ ranks higher in 6/6 features

    Versioning

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Video files

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Audio files

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Document collaboration

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Access control

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Advanced security features

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Thomson Reuters HighQ is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.4

    Skype for Business, now part of Microsoft Teams

    74%
    200 Ratings
    9.2

    HighQ

    92%
    2 Ratings

    Likelihood to Renew

    9.0

    Skype for Business, now part of Microsoft Teams

    90%
    7 Ratings

    HighQ

    N/A
    0 Ratings

    Usability

    8.9

    Skype for Business, now part of Microsoft Teams

    89%
    14 Ratings

    HighQ

    N/A
    0 Ratings

    Support Rating

    8.4

    Skype for Business, now part of Microsoft Teams

    84%
    76 Ratings
    10.0

    HighQ

    100%
    2 Ratings

    Implementation Rating

    7.0

    Skype for Business, now part of Microsoft Teams

    70%
    4 Ratings

    HighQ

    N/A
    0 Ratings

    Likelihood to Recommend

    Skype for Business, now part of Microsoft Teams

    Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 200 answers on this topic

    HighQ

    HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Pros

    Skype for Business, now part of Microsoft Teams

    • Quickly check a user's status and communicate with them.
    • Video conferencing is breathtaking, and the voice quality is excellent.
    • It's a very user-friendly site with straightforward responses.
    • Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
    • The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
    • This tool is easy to use and integrates with Calendar to view team members' schedules.

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    Roshni Rahman | TrustRadius Reviewer
    Roshni Rahman
    View all 200 answers on this topic

    HighQ

    • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
    • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
    • Reliability. The product is cloud-based and rarely, if ever, unavailable.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Cons

    Skype for Business, now part of Microsoft Teams

    • Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
    • Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
    • It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
    • Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.

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    Dushyant Pathak (DKP) | TrustRadius Reviewer
    Dushyant Pathak (DKP)
    View all 200 answers on this topic

    HighQ

    • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Pricing Details

    Skype for Business, now part of Microsoft Teams

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    HighQ

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    Skype for Business, now part of Microsoft Teams

    Skype for Business, now part of Microsoft Teams 9.0
    Based on 7 answers
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.

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    Emiliano Monterubbianesi | TrustRadius Reviewer
    Emiliano Monterubbianesi
    View all 7 answers on this topic

    HighQ

    No score
    No answers yet
    No answers on this topic

    Usability

    Skype for Business, now part of Microsoft Teams

    Skype for Business, now part of Microsoft Teams 8.9
    Based on 14 answers
    Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 14 answers on this topic

    HighQ

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Skype for Business, now part of Microsoft Teams

    Skype for Business, now part of Microsoft Teams 8.4
    Based on 76 answers
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.

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    Sarah Bandy | TrustRadius Reviewer
    Sarah Bandy
    View all 76 answers on this topic

    HighQ

    HighQ 10.0
    Based on 2 answers
    The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Implementation Rating

    Skype for Business, now part of Microsoft Teams

    Skype for Business, now part of Microsoft Teams 7.0
    Based on 4 answers
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.

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    Greg Golding | TrustRadius Reviewer
    Greg Golding
    View all 4 answers on this topic

    HighQ

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Skype for Business, now part of Microsoft Teams

    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use

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    Jian Groenewald | TrustRadius Reviewer
    Jian Groenewald
    View all 200 answers on this topic

    HighQ

    I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Return on Investment

    Skype for Business, now part of Microsoft Teams

    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 200 answers on this topic

    HighQ

    • Permits fairly simple administration by a single person for hundreds of Extranets
    • One shop stopping for reliable, secure document sharing and signing with external parties
    • Simple enough to use that internal and external users do not need training to take advantage of the product.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

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