What users are saying about
Skype for Business, now part of Microsoft Teams
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Top Rated
2503 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 2503 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
Performance & Compatibility of Online Events Software

7.3
Skype for Business, now part of Microsoft Teams
73%
HighQ
Feature Set Not Supported
N/A
Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features
Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features
High quality audio

7.9
79%
194 Ratings
N/A
0 Ratings
High quality video

7.7
77%
189 Ratings
N/A
0 Ratings
Low bandwidth requirements

6.6
66%
186 Ratings
N/A
0 Ratings
Mobile support

7.1
71%
151 Ratings
N/A
0 Ratings
Screen Sharing

7.7
Skype for Business, now part of Microsoft Teams
77%
HighQ
Feature Set Not Supported
N/A
Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features
Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features
Desktop sharing

8.1
81%
195 Ratings
N/A
0 Ratings
Whiteboards

7.3
73%
122 Ratings
N/A
0 Ratings
Online Meetings / Events

7.7
Skype for Business, now part of Microsoft Teams
77%
HighQ
Feature Set Not Supported
N/A
Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features
Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features
Calendar integration

8.3
83%
178 Ratings
N/A
0 Ratings
Meeting initiation

8.2
82%
186 Ratings
N/A
0 Ratings
Integrates with social media

7.0
70%
86 Ratings
N/A
0 Ratings
Record meetings / events

7.3
73%
147 Ratings
N/A
0 Ratings
Slideshows

7.7
77%
116 Ratings
N/A
0 Ratings
Online Events Collaboration

7.7
Skype for Business, now part of Microsoft Teams
77%
HighQ
Feature Set Not Supported
N/A
Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features
Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features
Live chat

8.2
82%
175 Ratings
N/A
0 Ratings
Audience polling

7.5
75%
96 Ratings
N/A
0 Ratings
Q&A

7.5
75%
97 Ratings
N/A
0 Ratings
Online Events Security

7.5
Skype for Business, now part of Microsoft Teams
75%
HighQ
Feature Set Not Supported
N/A
Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features
Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features
User authentication

7.7
77%
146 Ratings
N/A
0 Ratings
Participant roles & permissions

7.5
75%
151 Ratings
N/A
0 Ratings
Confidential attendee list

7.4
74%
113 Ratings
N/A
0 Ratings
Project Management

Skype for Business, now part of Microsoft Teams
Feature Set Not Supported
N/A
8.2
HighQ
82%
Thomson Reuters HighQ ranks higher in 6/6 features
Thomson Reuters HighQ ranks higher in 6/6 features
Task Management

N/A
0 Ratings
8.0
80%
1 Rating
Scheduling

N/A
0 Ratings
8.0
80%
1 Rating
Workflow Automation

N/A
0 Ratings
9.0
90%
1 Rating
Mobile Access

N/A
0 Ratings
9.3
93%
2 Ratings
Search

N/A
0 Ratings
9.6
96%
2 Ratings
Visual planning tools

N/A
0 Ratings
5.0
50%
1 Rating
Communication

Skype for Business, now part of Microsoft Teams
Feature Set Not Supported
N/A
8.6
HighQ
86%
Thomson Reuters HighQ ranks higher in 5/5 features
Thomson Reuters HighQ ranks higher in 5/5 features
Chat

N/A
0 Ratings
9.0
90%
1 Rating
Notifications

N/A
0 Ratings
9.0
90%
2 Ratings
Discussions

N/A
0 Ratings
9.0
90%
1 Rating
Surveys

N/A
0 Ratings
6.0
60%
1 Rating
Internal knowledgebase

N/A
0 Ratings
10.0
100%
1 Rating
File Sharing & Management

Skype for Business, now part of Microsoft Teams
Feature Set Not Supported
N/A
9.4
HighQ
94%
Thomson Reuters HighQ ranks higher in 6/6 features
Thomson Reuters HighQ ranks higher in 6/6 features
Versioning

N/A
0 Ratings
10.0
100%
1 Rating
Video files

N/A
0 Ratings
9.0
90%
1 Rating
Audio files

N/A
0 Ratings
9.0
90%
1 Rating
Document collaboration

N/A
0 Ratings
9.2
92%
2 Ratings
Access control

N/A
0 Ratings
9.2
92%
2 Ratings
Advanced security features

N/A
0 Ratings
10.0
100%
2 Ratings
Attribute Ratings
- Thomson Reuters HighQ is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

7.4
Skype for Business, now part of Microsoft Teams
74%
200 Ratings
9.2
HighQ
92%
2 Ratings
Likelihood to Renew

9.0
Skype for Business, now part of Microsoft Teams
90%
7 Ratings
HighQ
N/A
0 Ratings
Usability

8.9
Skype for Business, now part of Microsoft Teams
89%
14 Ratings
HighQ
N/A
0 Ratings
Support Rating

8.4
Skype for Business, now part of Microsoft Teams
84%
76 Ratings
10.0
HighQ
100%
2 Ratings
Implementation Rating

7.0
Skype for Business, now part of Microsoft Teams
70%
4 Ratings
HighQ
N/A
0 Ratings
Likelihood to Recommend
Skype for Business, now part of Microsoft Teams
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.

Verified User
Employee in Other
Automotive Company, 5001-10,000 employeesHighQ
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.

Verified User
Professional in Legal
Law Practice Company, 1001-5000 employeesPros
Skype for Business, now part of Microsoft Teams
- Quickly check a user's status and communicate with them.
- Video conferencing is breathtaking, and the voice quality is excellent.
- It's a very user-friendly site with straightforward responses.
- Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
- The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
- This tool is easy to use and integrates with Calendar to view team members' schedules.
Sales Professional
Tourism ProfessionalLeisure, Travel & Tourism, 11-50 employees
HighQ
- Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
- Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
- Reliability. The product is cloud-based and rarely, if ever, unavailable.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employeesCons
Skype for Business, now part of Microsoft Teams
- Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
- Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
- It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
- Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
Technology Analyst
Deutsche BankInformation Technology & Services, 10,001+ employees
HighQ
- It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.

Verified User
Professional in Legal
Law Practice Company, 1001-5000 employeesPricing Details
Skype for Business, now part of Microsoft Teams
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—HighQ
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Skype for Business, now part of Microsoft Teams
Skype for Business, now part of Microsoft Teams 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Senior Programmer Analyst
RemaTarlazzi SPARetail, 501-1000 employees
HighQ
No score
No answers yet
No answers on this topic
Usability
Skype for Business, now part of Microsoft Teams
Skype for Business, now part of Microsoft Teams 8.9
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.

Verified User
Manager in Marketing
Real Estate Company, 1001-5000 employeesHighQ
No score
No answers yet
No answers on this topic
Support Rating
Skype for Business, now part of Microsoft Teams
Skype for Business, now part of Microsoft Teams 8.4
Based on 76 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Executive Director
Youth Empowerment through Arts and HumanitiesNon-Profit Organization Management, 1-10 employees
HighQ
HighQ 10.0
Based on 2 answers
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.

Verified User
Professional in Legal
Law Practice Company, 1001-5000 employeesImplementation Rating
Skype for Business, now part of Microsoft Teams
Skype for Business, now part of Microsoft Teams 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Account Executive
Solarus Technologies IncInformation Technology and Services, 11-50 employees
HighQ
No score
No answers yet
No answers on this topic
Alternatives Considered
Skype for Business, now part of Microsoft Teams
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
Provisioning Administrator
Cloud DirectInformation Technology & Services, 201-500 employees
HighQ
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employeesReturn on Investment
Skype for Business, now part of Microsoft Teams
- Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
- Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.

Verified User
Manager in Information Technology
Broadcast Media Company, 10,001+ employeesHighQ
- Permits fairly simple administration by a single person for hundreds of Extranets
- One shop stopping for reliable, secure document sharing and signing with external parties
- Simple enough to use that internal and external users do not need training to take advantage of the product.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employees