Skype for Business, now part of Microsoft Teams vs. Webex Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Skype for Business, now part of Microsoft Teams
Score 7.5 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
Skype for Business, now part of Microsoft TeamsWebex Meetings
Editions & Modules
No answers on this topic
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Skype for Business, now part of Microsoft TeamsWebex Meetings
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Community Pulse
Skype for Business, now part of Microsoft TeamsWebex Meetings
Considered Both Products
Skype for Business, now part of Microsoft Teams
Chose Skype for Business, now part of Microsoft Teams
Skype for Business's unique features offers many benefits. When I need to communicate with my colleagues, I rely on the chat function. Its interface is intuitive and has top-notch sound. Making groups is easy, and
Chose Skype for Business, now part of Microsoft Teams
Skype is a great tool to increase communication across an organization. I believe Microsoft Teams encourages greater collaboration amongst employees by making conversations and chats easily accessible and also keeping a history of conversations to allow users to pick up where …
Chose Skype for Business, now part of Microsoft Teams
Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, …
Chose Skype for Business, now part of Microsoft Teams
Skype for Business is great for arranging interactive sessions with group members. It has great audio and video quality and live chat enable others to communicate with each other personally or as a group during any session. File sharing is also easy. It is best for its quality …
Chose Skype for Business, now part of Microsoft Teams
Cisco products have more integration features (especially when integrating with Cisco hardware such as IP Phones and webex rooms) and seem more powerful but Skype for Business has simple interface and lower price. Taking the price into account Skype for Business looks as a good …
Chose Skype for Business, now part of Microsoft Teams
Of the five other products listed that I have used/evaluated (I have used them all), I would choose any one of them before using Skype for Business [(formerly Lync)] again. The one positive that Skype for Business has is that anyone that has used regular Skype will easily be …
Chose Skype for Business, now part of Microsoft Teams
Skype is easy to integrate with Microsoft and easy to use. It has a sleek desktop version and a very usable user interface. It is audio and video quality is clear and visuals are easy to see. Needs more features. Skype has few features but all are effective.
Chose Skype for Business, now part of Microsoft Teams
Skype functions similarly to Webex and GoToMeeting, but overall is simpler to use and has many of the same key features as the other two software platforms.
Chose Skype for Business, now part of Microsoft Teams
Very useful for one on one conversation.
It as a great tool to be used for file sharing and screen sharing.
No hassle of scheduling meeting and logging in for small tasks.
Chose Skype for Business, now part of Microsoft Teams
It's a great tool but as they bundle it in with Office 365, and that makes it hard not to want to use it. Our experience is that its used by so many other companies that it would be daft not to have an account and the client installed, to encourage collaboration. It does mean …
Chose Skype for Business, now part of Microsoft Teams
SfB has some features that WebEx/Jabber doesn't, like the aforementioned recording, saved chats, etc. But, it was extremely rare that Webex or Jabber didn't work whereas SfB issues are weekly or daily. I really miss using WebEx and Jabber over Skype.
Chose Skype for Business, now part of Microsoft Teams
The product is a pretty much a tailored offering for the corporates. The deployment is extremely hassle-free. And it's amazing how they have combined - voice, chat, and video on one platform. The UI/UX is pretty intuitive and easy to get hands on. The quality of voice and video …
Chose Skype for Business, now part of Microsoft Teams
Skype is more intuitive and easier to use than WebEx. It also has an instant messenger option which WebEx didn't offer.
Chose Skype for Business, now part of Microsoft Teams
We had a similar situation, when the server was saturated, it was impossible to connect, but you could raise your hand to ask questions, it had polling and Q&A. You could also record the meetings, even when you connected through phone.
Chose Skype for Business, now part of Microsoft Teams
Skype for Business works, but it's not as user-friendly or stable as normal Skype. One difficulty with Skype for Business is that the features aren't always implementable. Skype for Business is more stable than Google Hangouts. It doesn't have as many features as WebEx, but it …
Chose Skype for Business, now part of Microsoft Teams
Slack has a bit higher sound quality on calls but does not have a very comfortable GUI and not very good notification sounds. On the other hand, you can connect several accounts to Slack client, as for Skype for Business you can connect only one account and run only one …
Chose Skype for Business, now part of Microsoft Teams
Webex is a more robust solution, but more expensive. Google hangout is a simple way to communicate, quite informal.
Chose Skype for Business, now part of Microsoft Teams
Skype for Business had all the capabilities we needed for all of our communication needs, both internally and with clients. We can send quick messages, have video conferences, hold large meetings or all-hands, communicate easily with clients, and also do it from our phones and …
Chose Skype for Business, now part of Microsoft Teams
Skype for Business is the best option from the two because it has a chat function, a video conference function, a call function, file transferring function, recording function, and event function. So we are able to address all our communication needs with one program instead of …
Webex Meetings
Chose Webex Meetings
Webex Meetings integrates with a wide portfolio of devices. It can integrate with a large number of devices including IP phones, headsets, and many more endpoints. These devices are designed to work seamlessly with Webex Meetings and the advantage is that this type of …
Chose Webex Meetings
I would say that Webex is very strong when it comes video conferencing and virtual events. Microsoft Teams is ideal for team collaboration, integration with Microsoft 365, and a unified platform for communication and collaboration. Skype for Business was historically very good …
Chose Webex Meetings
Webex has better integration with voice, chat, and video. It's a one-stop communication hub. Teams can't handle softphone capabilities. Skype didn't do video chat well. Teams is a little disjointed between the chats, which I do often, and the meetings, which I do rarely. Teams …
Chose Webex Meetings
Webes is easier to use. All people inside and outside the company that used it were happy and shared their positive feedback.
It needs less space on computers and doesn't make the computer slow.
Customer service were outstanding and the whole experience was pleasant and …
Chose Webex Meetings
easy to use. less integration issues and user friendly interface
Chose Webex Meetings
Selecting Webex was mainly because our external stakeholders were using it and not the other tools which we had for internal collaboration. To be honest, there isn't much to separate Webex from other tools for the simple reason that all of these tools have similar …
Chose Webex Meetings
We used GoToMeeting in the past. What we love about WebEx is the ability to have the call to you and not to dial in.
Chose Webex Meetings
Microsoft Teams is integrated with our business email, which makes it more convenient for internal calls/meetings. A big proponent of this is always having the status of our coworkers and MS teams can assist in scheduling meetings when the invitees are available. However if we …
Chose Webex Meetings
Webex Meetings is superior to each of the other products we tried because of its better security, ease of use, and quality of audio and video. We have been using Webex Meetings for 2 years, and now when a vendor or client sends a meeting invite from another platform, it is …
Chose Webex Meetings
Initially, Webex was the most reliable, secure, and feature-rich option on the market when we started our online schools 12 years ago. Skype was much more of a social platform (prior to Skype Business) and we wanted to communicate to potential school partners and parents that …
Chose Webex Meetings
Webex is easy to manage. It gives immense quality compared to other online meeting apps. It doesn’t crash often. Very good support from the Cisco Webex team. Able to configure both SIP and h323 protocols. Its integration with VIdeo conferencing devices is easy and they provide …
Chose Webex Meetings
It depends on the companies and situation. I can use all of them, they're almost all the same... Webex seems a little bit old-style to me anyway.
Chose Webex Meetings
Webex definitely stacks up against the competition with a little bit of a faster interface and a bit more of a nicer Meeting style and meeting window. Webex is also universally accepted especially with big banks So you have less to worry about when it comes to knowing if they …
Chose Webex Meetings
Webex meetings work best and it's nowhere to be compared with other software such as Skype for businesses for its marvelous performance in easy integration and giving the best of the best video qualities.
Chose Webex Meetings
Webex has a very unique feature that I should note out and that is the fact that it has the best video output engines which enables it to deliver high definition videos, it also has very clear audio output engines therefore you hear the other user very clearly.
Chose Webex Meetings
Webex is very fast in integration with other software. It is very fast in delivering both video and audio information. Navigation is easy.
Chose Webex Meetings
You can simply say that combining all features and putting [them] in once the suite is Cisco Webex
Chose Webex Meetings
Webex has a great functional scope; albeit, some are difficult to use. Webex seems to work more reliably especially for international attendees to meetings and local access numbers are readily available. Seeing a person's body language can be helpful in many situations.
Chose Webex Meetings
Webex [Meetings] is user [friendly] and quick when compared to Skype, and Webex [Meetings] has more options when compared to Skype.
Chose Webex Meetings
Microsoft Teams is not user friendly as Webex Meetings. [I feel] It also takes up a lot of RAM and slows down most of the time. However, Webex Meetings never showed that issue. It works fine with low RAM requirements. The audio gets dodgy in Teams at times. but I have not …
Top Pros
Top Cons
Features
Skype for Business, now part of Microsoft TeamsWebex Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Skype for Business, now part of Microsoft Teams
7.5
193 Ratings
7% below category average
Webex Meetings
8.0
767 Ratings
0% below category average
High quality audio8.0189 Ratings8.6762 Ratings
High quality video7.7184 Ratings8.5756 Ratings
Low bandwidth requirements6.6181 Ratings7.1729 Ratings
Mobile support7.9145 Ratings7.9691 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Skype for Business, now part of Microsoft Teams
8.5
190 Ratings
6% above category average
Webex Meetings
8.3
758 Ratings
4% above category average
Desktop sharing8.8190 Ratings8.7756 Ratings
Whiteboards8.3119 Ratings7.8657 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Skype for Business, now part of Microsoft Teams
7.8
187 Ratings
5% below category average
Webex Meetings
8.3
767 Ratings
1% above category average
Calendar integration8.0173 Ratings8.4726 Ratings
Meeting initiation8.1181 Ratings8.3754 Ratings
Integrates with social media7.783 Ratings7.7311 Ratings
Record meetings / events7.6142 Ratings8.5716 Ratings
Slideshows7.7114 Ratings8.4652 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Skype for Business, now part of Microsoft Teams
8.6
172 Ratings
2% above category average
Webex Meetings
8.3
726 Ratings
2% below category average
Live chat9.1170 Ratings8.7706 Ratings
Audience polling8.493 Ratings8.1625 Ratings
Q&A8.193 Ratings8.2632 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Skype for Business, now part of Microsoft Teams
8.0
155 Ratings
5% below category average
Webex Meetings
8.4
722 Ratings
0% above category average
User authentication8.1141 Ratings8.3672 Ratings
Participant roles & permissions7.9147 Ratings8.4704 Ratings
Confidential attendee list8.0109 Ratings8.4417 Ratings
Best Alternatives
Skype for Business, now part of Microsoft TeamsWebex Meetings
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Skype for Business, now part of Microsoft TeamsWebex Meetings
Likelihood to Recommend
8.6
(196 ratings)
8.5
(778 ratings)
Likelihood to Renew
9.0
(7 ratings)
9.9
(46 ratings)
Usability
9.0
(14 ratings)
8.5
(102 ratings)
Availability
-
(0 ratings)
9.1
(450 ratings)
Performance
-
(0 ratings)
8.8
(425 ratings)
Support Rating
8.5
(40 ratings)
7.8
(108 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
5.5
(3 ratings)
Implementation Rating
7.0
(2 ratings)
7.0
(14 ratings)
Configurability
-
(0 ratings)
9.1
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
9.0
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(421 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(8 ratings)
User Testimonials
Skype for Business, now part of Microsoft TeamsWebex Meetings
Likelihood to Recommend
Microsoft
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
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Cisco
Webex Meetings is more suitable for 1V1 virtual meetings. The tool helps us to engage with the candidate and able to understand their emotions and expressions in real time. Though it is a virtual meeting tool but If we use it effectively it is a high ROI tool for all. We use Webex Meetings in our company for HR interviews, Sales meetings, And for webinars we will not be using it.
Read full review
Pros
Microsoft
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
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Cons
Microsoft
  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
Read full review
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
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Likelihood to Renew
Microsoft
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review
Usability
Microsoft
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Microsoft
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Microsoft
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Microsoft
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
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Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
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In-Person Training
Microsoft
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Microsoft
No answers on this topic
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
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Implementation Rating
Microsoft
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Microsoft
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
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Cisco
The Deskpro system can be integrated very well into the Webex solution and can also be used by employees from their workplace. The integration is simple and can be easily implemented. Unfortunately, the loading times of the devices and the delay are a bit annoying and can be seen as a bit negative in everyday use.
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Contract Terms and Pricing Model
Microsoft
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Microsoft
No answers on this topic
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
Microsoft
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Microsoft
  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots