Skyward HRMS vs. UKG Pro

For a medium sized company I believe Skyward is an acceptable and not too complicated system. I do not work with the back end so I am not aware of the reporting capabilities which would be a deciding factor for some companies. For K12 Education it seems to check all the boxes

Incentivized

I've really only had positive experiences with UKG Pro. Most recently we completed an import for salary changes but the data file contained information that should not have been imported and UKG was immediately on it to help us remove the job history record from those who weren't supposed to receive an increase

Incentivized

• Skyward is superior in tracking and submitting PTO
• Skyward is accessible in the cloud so 24/7 access
• Menus and screens are fairly easy for non-technical users to navigate

Incentivized

• The applicant tracking system for UKG is very robust and easy to use.
• The onboarding system for UKG is very easy to use, ties between the ATS and core systems, and works closely with E-Verify.
• The time and time off modules are very user friendly and easy for staff to learn.

Incentivized

• The Captcha screen can be needlessly complex or hard to guess due to letters overlapping
• Then time off screen defaults to 0 hours when creating a new entry and the zero does not get replaced... turning 8 hours into 80 hours unintentionally

Incentivized

• Unable to process Promotions as part of the Compensation Management merit process
• Unable to view configuration tables in the Benefits Administration (PlanSource) system
• Difficulty in configuring security for managers who require visibility to more than one Org Level hierarchy in UKG Pro
• Platform configuration fields are difficult to add to queries and do not interface to other modules/systems

Incentivized

We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product

Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof

Incentivized

I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.

Incentivized

Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.

Incentivized

Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.

Incentivized

I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.

Incentivized

I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.

Incentivized

Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.

Incentivized

Not part of the selection process, but the new Skyward system is fr easier, user friendly and full featured than previous systems I have used

Incentivized

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.

Incentivized

The UltiPro HRMS platform offers Flexibility & Accessibility. We are able to add a component company to our existing profile with ease. UltiPro provides a step-by-step guide to component company implementation. The process was flawless! the HRMS homepage is customizable. We place a large amount of data on our HRMS homepage for employees to view and print, regardless of their location, as long as they have internet access. The Human Resources Department no longer prints and distribute Employee Handbooks, Policies & Procedures, and Group Health SPDs, as this information is available on HRMS.

Incentivized

• Previously we had multiple systems for licensed and unlicensed staff, Skyward brings it all together creating a same experience for all users

Incentivized

• We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
• Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
• Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off

Incentivized