Slack vs. Socialcast (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Socialcast (discontinued)
Score 10.0 out of 10
N/A
Socialcast was an enterprise social networking and collaboration platform acquired by VMware in 2011. The platform allowed an organization's employees to share information and documents with co-workers in real time through a Facebook- or Twitter-like news feed. VMware announced its end of availability (EOA) effective May 2018.
$250
per month
Pricing
SlackSocialcast (discontinued)
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SlackSocialcast (discontinued)
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SlackSocialcast (discontinued)
Considered Both Products
Slack

No answer on this topic

Socialcast (discontinued)
Chose Socialcast (discontinued)
Socialcast is definitely a better communication platform than Skype, and offers more project management tools than Slack.
Chose Socialcast (discontinued)
Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SlackSocialcast (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Slack
7.8
384 Ratings
1% below category average
Socialcast (discontinued)
6.3
4 Ratings
22% below category average
Task Management7.7238 Ratings7.74 Ratings
Gantt Charts7.061 Ratings7.01 Ratings
Scheduling7.7196 Ratings6.33 Ratings
Workflow Automation7.8213 Ratings8.02 Ratings
Mobile Access9.2371 Ratings3.83 Ratings
Search8.2369 Ratings8.04 Ratings
Visual planning tools7.2142 Ratings3.43 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.6
394 Ratings
7% above category average
Socialcast (discontinued)
7.5
4 Ratings
7% below category average
Chat9.6394 Ratings8.74 Ratings
Notifications8.9390 Ratings8.24 Ratings
Discussions9.1381 Ratings8.14 Ratings
Surveys8.2235 Ratings8.73 Ratings
Internal knowledgebase7.7235 Ratings6.14 Ratings
Integrates with GoToMeeting8.4111 Ratings5.01 Ratings
Integrates with Gmail and Google Hangouts8.5184 Ratings7.02 Ratings
Integrates with Outlook8.3122 Ratings7.92 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.4
368 Ratings
3% above category average
Socialcast (discontinued)
5.7
4 Ratings
35% below category average
Versioning8.0171 Ratings2.12 Ratings
Video files8.4324 Ratings7.23 Ratings
Audio files8.4319 Ratings7.23 Ratings
Document collaboration8.1257 Ratings6.74 Ratings
Access control8.1237 Ratings7.23 Ratings
Advanced security features8.1199 Ratings5.83 Ratings
Integrates with Google Drive8.7213 Ratings5.02 Ratings
Device sync9.0258 Ratings4.02 Ratings
Best Alternatives
SlackSocialcast (discontinued)
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SlackSocialcast (discontinued)
Likelihood to Recommend
9.3
(394 ratings)
7.7
(6 ratings)
Likelihood to Renew
9.4
(20 ratings)
9.1
(2 ratings)
Usability
9.8
(29 ratings)
9.0
(1 ratings)
Support Rating
1.0
(65 ratings)
9.0
(1 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
SlackSocialcast (discontinued)
Likelihood to Recommend
Salesforce
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
Read full review
Discontinued Products
Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Read full review
Pros
Salesforce
  • Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
  • Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
  • Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
  • SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
Read full review
Discontinued Products
  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Read full review
Cons
Salesforce
  • The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
Read full review
Discontinued Products
  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Read full review
Likelihood to Renew
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
Read full review
Discontinued Products
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Read full review
Usability
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
Read full review
Discontinued Products
The UX is its best feature
Read full review
Support Rating
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Read full review
Discontinued Products
Excellent support; of course not perfect. :-)
Read full review
Implementation Rating
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Read full review
Discontinued Products
Not applicable, as it is a SaaS platform with minimal implementation
Read full review
Alternatives Considered
Salesforce
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
Read full review
Discontinued Products
Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Read full review
Return on Investment
Salesforce
  • We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
  • Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes
Read full review
Discontinued Products
  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Read full review
ScreenShots