Engage121 vs. Smarsh Communications Intelligence Platform (with Actiance)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Engage121
Score 4.0 out of 10
N/A
Engage121 Enterprise is a social media management, monitoring, publishing and reporting application serving multiple users across an enterprise – from brand managers, community managers, and the marketing team through to individual outlet owners.N/A
Smarsh Communications Intelligence Platform
Score 7.5 out of 10
N/A
Actiance was a social media compliance and archiving platform acquired by Smarsh in November 2017. It is now part of the technology underlying the Smarsh Communications Intelligence Platform. Actiance products Vantage and Socialite are now Connected Capture. Actiance Alcatraz is now Connected Archive.N/A
Pricing
Engage121Smarsh Communications Intelligence Platform (with Actiance)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Engage121Smarsh Communications Intelligence Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Engage121Smarsh Communications Intelligence Platform (with Actiance)
Top Pros
Top Cons
Features
Engage121Smarsh Communications Intelligence Platform (with Actiance)
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Engage121
7.2
3 Ratings
6% below category average
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Boolean keyword searches3.32 Ratings00 Ratings
Filtering out noise/spam9.01 Ratings00 Ratings
Sentiment analysis7.52 Ratings00 Ratings
Broad channel coverage9.01 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Engage121
8.6
3 Ratings
8% above category average
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Content planning and scheduling8.73 Ratings00 Ratings
Audience targeting8.01 Ratings00 Ratings
Content optimization8.52 Ratings00 Ratings
Workflow management9.13 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Engage121
9.0
1 Ratings
11% above category average
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Automated routing and prioritization9.01 Ratings00 Ratings
Customer interaction histories9.01 Ratings00 Ratings
Bulk actions9.01 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Engage121
7.9
3 Ratings
3% above category average
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Lead generation8.01 Ratings00 Ratings
Content marketing8.03 Ratings00 Ratings
Paid media management8.01 Ratings00 Ratings
Campaigns and promotions7.63 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Engage121
4.3
3 Ratings
66% below category average
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Twitter6.93 Ratings00 Ratings
Facebook6.03 Ratings00 Ratings
LinkedIn1.01 Ratings00 Ratings
Google+5.83 Ratings00 Ratings
YouTube2.01 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Engage121
6.8
2 Ratings
14% below category average
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Campaign success analytics6.52 Ratings00 Ratings
Real-time tracking7.02 Ratings00 Ratings
Competitor analysis7.02 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Engage121
8.8
2 Ratings
8% above category average
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Role-based user permissions & privileges8.52 Ratings00 Ratings
Mobile access9.01 Ratings00 Ratings
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User Ratings
Engage121Smarsh Communications Intelligence Platform (with Actiance)
Likelihood to Recommend
6.1
(3 ratings)
7.5
(2 ratings)
Likelihood to Renew
4.0
(2 ratings)
8.1
(2 ratings)
User Testimonials
Engage121Smarsh Communications Intelligence Platform (with Actiance)
Likelihood to Recommend
Engage121
Who is using the platform? How many users might you have? How often would you be using the platform?
Read full review
Smarsh
This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
Read full review
Pros
Engage121
  • It does a good job of allowing for scheduling social media posts in advance.
Read full review
Smarsh
  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
Read full review
Cons
Engage121
  • Uploading images after you start a post
  • Analytics could be better
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Smarsh
  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
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Likelihood to Renew
Engage121
We are choosing a new platform to go with. It is not my choice to leave Engage121, but it has the majority of the capabilities that we need to get things done. That said, if needed, I would choose to use it.
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Smarsh
It's the only product at this time that meets all of our requirements.
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Alternatives Considered
Engage121
Manalto is a platform that's identical to E121. One good thing about Manalto is the uploading images function. You can upload them anytime in the posting process
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Smarsh
This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
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Return on Investment
Engage121
  • Scheduling posts ahead
Read full review
Smarsh
  • Faster investigative work has led to increased employee efficiency when working on security investigations.
Read full review
ScreenShots