What users are saying about
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Score 7.5 out of 101
7 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Smarsh Connected Suite

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
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HeyOrca

HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
Alia Miller profile photo

Feature Rating Comparison

Publishing

Smarsh Connected Suite
HeyOrca
7.6
Content planning and scheduling
Smarsh Connected Suite
HeyOrca
8.3
Audience targeting
Smarsh Connected Suite
HeyOrca
7.0
Workflow management
Smarsh Connected Suite
HeyOrca
7.5

Engagement

Smarsh Connected Suite
HeyOrca
8.0
Bulk actions
Smarsh Connected Suite
HeyOrca
8.0

Channel coverage/integration

Smarsh Connected Suite
HeyOrca
7.4
Twitter
Smarsh Connected Suite
HeyOrca
8.2
Facebook
Smarsh Connected Suite
HeyOrca
7.3
LinkedIn
Smarsh Connected Suite
HeyOrca
8.0
Instagram
Smarsh Connected Suite
HeyOrca
6.2

Account management

Smarsh Connected Suite
HeyOrca
7.3
Role-based user permissions & privileges
Smarsh Connected Suite
HeyOrca
9.0
Mobile access
Smarsh Connected Suite
HeyOrca
5.5

Pros

  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
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  • The support team is usually quick to respond to issues
  • Very simple to use and understand
  • They are willing to hear out ideas for the platform and what would make it easier for you
  • They are always adding new features as the APIs allow them. They seem to be on the cutting edge for this.
Morgan Alverson profile photo

Cons

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
No photo available
  • HeyOrca no longer allows you to tag other companies and people within your Facebook post. I know this is partly Facebook's fault but it is hard to explain the issue to clients
  • Sometimes HeyOrca doesn't notify you if a client comments on the post with changes. This makes it difficult to ensure there is constant communication and the changes can be made ASAP.
  • I really wish HeyOrca could integrate with WordPress. It makes it really complicated to ensure your blog posts go out if approved. I have to check every morning to see if a blog was approved so I can go in and schedule it.
Alia Miller profile photo

Likelihood to Renew

Smarsh Connected Suite8.1
Based on 2 answers
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
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No score
No answers yet
No answers on this topic

Alternatives Considered

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
No photo available
Much easier to use and understand.HeyOrca does what they do and they do it best, they don't complicate it with other things like Sprout Social does.
Morgan Alverson profile photo

Return on Investment

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
No photo available
  • HeyOrca helps to retain our customers and ensure that they are happy. The more clients we keep the more our RIO increases.
  • I don't think HeyOrca does a thorough job getting good engagement. Because there are a lot of restrictions for posts or apps that aren't currently integrated it doesn't allow complete optimization for social platforms
  • HeyOrca allows me to manage my own companies social campaigns, which is really convenient as I can track and target our audience, helping to retain and gain new clients
Alia Miller profile photo

Screenshots

Smarsh Connected Suite

Pricing Details

Smarsh Connected Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HeyOrca

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.