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2 Ratings
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Score 7.5 out of 101
1 Ratings
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Score 5.5 out of 101

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Likelihood to Recommend

Smarsh Connected Suite

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
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Over-Graph

You might appreciate Over-Graph if you manage a lot of social media accounts for many companies and you want to save time.
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Feature Rating Comparison

Publishing

Smarsh Connected Suite
Over-Graph
6.4
Content planning and scheduling
Smarsh Connected Suite
Over-Graph
6.4
Content optimization
Smarsh Connected Suite
Over-Graph
6.4
Workflow management
Smarsh Connected Suite
Over-Graph
6.4

Engagement

Smarsh Connected Suite
Over-Graph
7.3
Automated routing and prioritization
Smarsh Connected Suite
Over-Graph
7.3

Marketing

Smarsh Connected Suite
Over-Graph
6.4
Content marketing
Smarsh Connected Suite
Over-Graph
6.4

Channel coverage/integration

Smarsh Connected Suite
Over-Graph
9.1
Twitter
Smarsh Connected Suite
Over-Graph
9.1
Facebook
Smarsh Connected Suite
Over-Graph
9.1
LinkedIn
Smarsh Connected Suite
Over-Graph
9.1
Instagram
Smarsh Connected Suite
Over-Graph
9.1
YouTube
Smarsh Connected Suite
Over-Graph
9.1

Reporting/analytics

Smarsh Connected Suite
Over-Graph
6.4
Campaign success analytics
Smarsh Connected Suite
Over-Graph
6.4

Account management

Smarsh Connected Suite
Over-Graph
6.4
Role-based user permissions & privileges
Smarsh Connected Suite
Over-Graph
6.4

Pros

  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
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  • Publish content on different social media.
  • Answer our community.
  • Analyze data.
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Cons

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
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  • Over Graph does not enable us to manage our community on Snapchat.
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Likelihood to Renew

Smarsh Connected Suite8.1
Based on 2 answers
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
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Over-Graph5.5
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
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Return on Investment

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
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  • Time saver.
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Pricing Details

Smarsh Connected Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Over-Graph

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details