Smarsh Communications Intelligence Platform (with Actiance) vs. Sprout Social
Smarsh Communications Intelligence Platform (with Actiance) vs. Sprout Social
Product | Rating | Most Used By | Product Summary | Starting Price |
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Smarsh Communications Intelligence Platform | N/A | Actiance was a social media compliance and archiving platform acquired by Smarsh in November 2017. It is now part of the technology underlying the Smarsh Communications Intelligence Platform. Actiance products Vantage and Socialite are now Connected Capture. Actiance Alcatraz is now Connected Archive. | N/A | |
Sprout Social | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
Smarsh Communications Intelligence Platform (with Actiance) | Sprout Social | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Smarsh Communications Intelligence Platform (with Actiance) | Sprout Social | |
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Listening/monitoring |
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Publishing |
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Engagement |
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Marketing |
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Reporting/analytics |
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Account management |
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Smarsh Communications Intelligence Platform (with Actiance) | Sprout Social | |
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Small Businesses | Amazon S3 Glacier Score 9.2 out of 10 | Publer Score 9.8 out of 10 |
Medium-sized Companies | Barracuda Essentials Score 9.2 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
Enterprises | Microsoft Exchange Score 8.5 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Smarsh Communications Intelligence Platform (with Actiance) | Sprout Social | |
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Likelihood to Recommend | 7.5 (2 ratings) | 7.4 (115 ratings) |
Likelihood to Renew | 8.1 (2 ratings) | 9.0 (62 ratings) |
Usability | - (0 ratings) | 7.0 (42 ratings) |
Availability | - (0 ratings) | 7.7 (8 ratings) |
Performance | - (0 ratings) | 8.0 (7 ratings) |
Support Rating | - (0 ratings) | 5.1 (37 ratings) |
Online Training | - (0 ratings) | 7.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (11 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Smarsh Communications Intelligence Platform (with Actiance) | Sprout Social | |
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Likelihood to Recommend | Smarsh | Sprout Social |
Pros | Smarsh | Sprout Social |
Cons | Smarsh | Sprout Social |
Likelihood to Renew | Smarsh | Sprout Social |
Usability | Smarsh No answers on this topic | Sprout Social |
Reliability and Availability | Smarsh No answers on this topic | Sprout Social |
Performance | Smarsh No answers on this topic | Sprout Social |
Support Rating | Smarsh No answers on this topic | Sprout Social |
Online Training | Smarsh No answers on this topic | Sprout Social |
Implementation Rating | Smarsh No answers on this topic | Sprout Social |
Alternatives Considered | Smarsh | Sprout Social |
Return on Investment | Smarsh | Sprout Social |
ScreenShots | Sprout Social Screenshots |