Smarsh Communications Intelligence Platform (with Actiance) vs. Viraltag

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smarsh Communications Intelligence Platform
Score 7.5 out of 10
N/A
Actiance was a social media compliance and archiving platform acquired by Smarsh in November 2017. It is now part of the technology underlying the Smarsh Communications Intelligence Platform. Actiance products Vantage and Socialite are now Connected Capture. Actiance Alcatraz is now Connected Archive.N/A
Viraltag
Score 8.7 out of 10
N/A
Viraltag is a social media marketing and management solution built to provide users with multi-channel content management based on engaging visual content. It includes third-party integrations with Dropbox, Picasa, Instagram, RSS feeds, and Canva, among others.N/A
Pricing
Smarsh Communications Intelligence Platform (with Actiance)Viraltag
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Smarsh Communications Intelligence PlatformViraltag
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Smarsh Communications Intelligence Platform (with Actiance)Viraltag
Top Pros
Top Cons
Features
Smarsh Communications Intelligence Platform (with Actiance)Viraltag
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Viraltag
9.0
1 Ratings
16% above category average
Boolean keyword searches00 Ratings10.01 Ratings
Filtering out noise/spam00 Ratings8.01 Ratings
Sentiment analysis00 Ratings9.01 Ratings
Broad channel coverage00 Ratings9.01 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Viraltag
9.3
2 Ratings
16% above category average
Content planning and scheduling00 Ratings10.02 Ratings
Audience targeting00 Ratings9.01 Ratings
Content optimization00 Ratings8.02 Ratings
Workflow management00 Ratings10.02 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Viraltag
8.3
2 Ratings
3% above category average
Automated routing and prioritization00 Ratings8.02 Ratings
Customer interaction histories00 Ratings9.01 Ratings
Bulk actions00 Ratings8.01 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Viraltag
9.5
1 Ratings
21% above category average
Lead generation00 Ratings10.01 Ratings
Content marketing00 Ratings9.01 Ratings
Paid media management00 Ratings10.01 Ratings
Campaigns and promotions00 Ratings9.01 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Viraltag
9.2
2 Ratings
8% above category average
Twitter00 Ratings9.02 Ratings
Facebook00 Ratings9.02 Ratings
LinkedIn00 Ratings9.01 Ratings
Google+00 Ratings10.01 Ratings
Instagram00 Ratings9.01 Ratings
Pinterest00 Ratings9.02 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Viraltag
9.7
1 Ratings
21% above category average
Campaign success analytics00 Ratings10.01 Ratings
Real-time tracking00 Ratings10.01 Ratings
Competitor analysis00 Ratings9.01 Ratings
Account management
Comparison of Account management features of Product A and Product B
Smarsh Communications Intelligence Platform (with Actiance)
-
Ratings
Viraltag
8.5
1 Ratings
5% above category average
Role-based user permissions & privileges00 Ratings8.01 Ratings
Mobile access00 Ratings9.01 Ratings
Best Alternatives
Smarsh Communications Intelligence Platform (with Actiance)Viraltag
Small Businesses
Amazon S3 Glacier
Amazon S3 Glacier
Score 9.2 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Smarsh Communications Intelligence Platform (with Actiance)Viraltag
Likelihood to Recommend
7.5
(2 ratings)
9.0
(2 ratings)
Likelihood to Renew
8.1
(2 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Smarsh Communications Intelligence Platform (with Actiance)Viraltag
Likelihood to Recommend
Smarsh
This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
Read full review
Viraltag Inc.
I found [Viraltag] offers great value for money. Especially, it allows you to
just manage one account for all media social media platforms namely Pinterest,
Instagram, Facebook, Facebook Pages, Twitter, and LinkedIn. Tailwind (another
great social media posting tool), on the other hand, only allows 1 account for
1 social media platform. This implies that we have to pay more! However, [Viraltag] has
been responsive to users' requests, and it is constantly improving its features
over time.
Read full review
Pros
Smarsh
  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
Read full review
Viraltag Inc.
  • Affordable platform for Pinterest especially
  • Streamlining of pins at peak times on Pinterest
  • Easy to navigate platform
Read full review
Cons
Smarsh
  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
Read full review
Viraltag Inc.
  • While the more costly arrangement offers Google examination, this is just insufficient for a business to see genuine commitment with our posts.
  • Visual investigations with charts, which are standard on numerous different arrangements, are just accessible in the top estimated plan at VT.
Read full review
Likelihood to Renew
Smarsh
It's the only product at this time that meets all of our requirements.
Read full review
Viraltag Inc.
No answers on this topic
Usability
Smarsh
No answers on this topic
Viraltag Inc.
It is absolutely amazing software. I love to use this mind-blowing software.
Read full review
Support Rating
Smarsh
No answers on this topic
Viraltag Inc.
It is very supportive by all means.
Read full review
Alternatives Considered
Smarsh
This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
Read full review
Viraltag Inc.
We don't use Hootsuite for Pinterest and we don't use Viraltag (much) for Twitter, Instagram or Facebook feeds.
Read full review
Return on Investment
Smarsh
  • Faster investigative work has led to increased employee efficiency when working on security investigations.
Read full review
Viraltag Inc.
  • Viraltag, when used to optimize Pinterest stream, saved advertising dollars and reached organic audience really well
Read full review
ScreenShots