GEP SMART vs. Zycus Procure to Pay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GEP SMART
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
GEP SMART is a procurement platform, meant as an end-to-end unified procurement solution that provides synergy between finance and purchasing and process fluidity.N/A
Zycus Procure to Pay
Score 7.6 out of 10
N/A
A guided buying P2P solution with AI, that helps to ensure consistency, and that helps users make the best buying decisions, using a more intuitive shopping experience.N/A
Pricing
GEP SMARTZycus Procure to Pay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GEP SMARTZycus Procure to Pay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
GEP SMARTZycus Procure to Pay
Considered Both Products
GEP SMART
Chose GEP SMART
No comments.I didn't make the purchasing decision.
Chose GEP SMART
At the time of selection, about 4 years ago, GEP offered the best balance of usability, functionality, cost, and partnering for our needs. Since then we have re-evaluated the market and there are now other vendors that offer a better mix, together with a superior innovation …
Zycus Procure to Pay

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
GEP SMARTZycus Procure to Pay
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies
Esker
Esker
Score 8.8 out of 10
Esker
Esker
Score 8.8 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GEP SMARTZycus Procure to Pay
Likelihood to Recommend
7.3
(11 ratings)
6.2
(3 ratings)
Likelihood to Renew
7.3
(2 ratings)
-
(0 ratings)
Usability
7.1
(11 ratings)
-
(0 ratings)
Performance
6.7
(11 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
GEP SMARTZycus Procure to Pay
Likelihood to Recommend
GEP
They are starting to expand in the direct procurement area and it would be good to see continued offerings in this area. The GEP supplier portal is a great way for suppliers to maintain visibility and increase efficiencies without an additional charge to the supplier. It has a high ease of use.
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Zycus
Zycus Procure to Pay Suite is convenient in cases of organisations that look for a streamline approach and would prefer having all the information at once place. This is great when it comes to audits as the information is very clearly available on when and who did what. However, this relies greatly on information to be fed from external sources. Dependency on the vendor increases, complex for small businesses. Even after all the effort the information has to manually entered or entered through an interim application in SAP for those businessess that would like to have their data maintained in SAP. Voice of customer is often not taken in to consideration.
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Pros
GEP
  • SMART is flexible and scalable.
  • The account team is there to listen client concerns and business needs.
  • The engineering team is willing to share their concepts in development and vet with their clients prior to production release. They value client feedback.
  • GEP has a lot of progressive thinkers and is willing to invest in new technology trends such as AI, Machine Learning, digital adoption, etc.
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Zycus
  • Process to create RFP is very user friendly
  • PR creation also simple and easy to learn
  • Contract creation--easy to upload templates and create T&Cs
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Cons
GEP
  • Our organization has yet to take advantage of upgrading to the latest version of GEP SMART. The version that we are on does not make use of the full screen for the different internal windows and pop-up windows. I find it cumbersome to scroll left-right and up-down on the smaller windows when there is much real-estate on the screen that could optimize the user interface.
  • GEP SMART provides technical support but our vendors seem to have some difficulty logging in to their profiles and updating their information. Occasionally, the salesperson delegates to another internal member so we'll have to set up the new member with their log in.
  • The digital signature process requires that the signers of the agreement be defined before the agreement is routed for approval. Sometimes our vendors have a pool of signers that could sign the agreements and it can become a small challenge to change the signers after it has already been defined in GEP SMART.
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Zycus
  • I have not felt that it is difficult.
  • I could say that it is necessary to spread this tool more.
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Likelihood to Renew
GEP
The tool is fantastic, but we are investigating a broader spend management solution at the moment which may mean we look in a different direction for this capability, most likely internally developed.
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Zycus
No answers on this topic
Usability
GEP
The platform's usability compares favorably with those that it competes within the market. Our employees have not endured a stressful change management process because the tool is relatively intuitive. The advantage of being cloud-native and built with usability in mind from the get-go gives GEP a real advantage over many of its competitors.
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Zycus
No answers on this topic
Performance
GEP
I experience many issues in the UAT environment when the page is slow to load or will not load at all. I use the UAT environment to run training sessions to take potential users through all the functionality available. When the system is slow to load and keeps crashing it gives potential users a very bad first impression and significantly reduces the adoption rate.
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Zycus
No answers on this topic
Support Rating
GEP
The support team is responsive, smart, and knowledgeable about their product and about our business needs. They are also flexible to respond to questions and find solutions to our requirements.
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Zycus
No answers on this topic
Implementation Rating
GEP
Although we had encountered many bugs, GEP was able to address them quickly, and sent a technical person to sit in our hands-on training sessions to address bugs efficiently
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Zycus
No answers on this topic
Alternatives Considered
GEP
We selected GEP SMART for its ability to offer a full end-to-end integrated source-to-pay solution, pricing, and ease of use. There was an implementation series offered by GEP, as well as flexibility, customization, account management team dedication, and the overall service and support.
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Zycus
Zycus Procure to Pay Suite is a much more advanced P2P suite as compared to the other applications. It is less complex, easier to streamline and customize, is faster and more latest as compared to the current suites that we earlier used. It has everything at one place which reduces the amount of effort that goes behind using multiple applications and the cost we spend on them
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Return on Investment
GEP
  • GEP SMART has improved our spend analytics speed by allowing analysis to be completed in minutes compared to days when we previously used Excel spreadsheets.
  • The SMART Sourcing (RFX) solution has greatly improved the consistency of our supplier quoting and information gathering process.
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Zycus
  • RFP cycle time reduced by five days
  • Supplier onboarding reduced from seven to two days
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ScreenShots

GEP SMART Screenshots

Screenshot of Landing PageScreenshot of Create Tasks and DocumentsScreenshot of Manage TasksScreenshot of Analytical ReportsScreenshot of Savings Projects - Tracking ResultsScreenshot of Spend Dashboard