Smart Communications SmartCOMM vs. Thankful
Smart Communications SmartCOMM vs. Thankful
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SmartCOMM | N/A | Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers. | N/A | |
 Thankful | N/A | The Thankful platform is modular software that optimizes customer service processes. Thankful's virtual assistant streamlines help desk operations and delivers better insights into customer sentiment. | N/A |
| Smart Communications SmartCOMM | Thankful | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Smart Communications SmartCOMM | Thankful | |
|---|---|---|
| Top Cons |
| No answers on this topic |
| Smart Communications SmartCOMM | Thankful | |
|---|---|---|
| Small Businesses |  EZ Texting Score 8.9 out of 10 |  Intercom Score 8.7 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.4 out of 10 |  Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Quadient Inspire Score 9.4 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Smart Communications SmartCOMM | Thankful | |
|---|---|---|
| Likelihood to Recommend | 9.0 (2 ratings) | - (0 ratings) |
| Smart Communications SmartCOMM | Thankful | |
|---|---|---|
| Likelihood to Recommend |  Smart Communications
| Thankful No answers on this topic |
| Pros | Smart Communications
| Thankful No answers on this topic |
| Cons | Smart Communications
| Thankful No answers on this topic |
| Alternatives Considered | Smart Communications
| Thankful No answers on this topic |
| Return on Investment | Smart Communications
| Thankful No answers on this topic |
| ScreenShots |