Capture for Jira, from SmartBear vs. Statuspage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capture for Jira
Score 7.2 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Statuspage
Score 9.0 out of 10
N/A
Atlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.
$29
per month
Pricing
Capture for Jira, from SmartBearStatuspage
Editions & Modules
No answers on this topic
Hobby
$29
per month
Startup
$99
per month
Business
$399
per month
Enterprise
1,499
per month
Free
Free
Offerings
Pricing Offerings
Capture for JiraStatuspage
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Capture for Jira, from SmartBearStatuspage
Top Pros
Top Cons

No answers on this topic

Features
Capture for Jira, from SmartBearStatuspage
Project Management
Comparison of Project Management features of Product A and Product B
Capture for Jira, from SmartBear
8.3
1 Ratings
6% above category average
Statuspage
9.2
3 Ratings
16% above category average
Task Management8.01 Ratings9.01 Ratings
Mobile Access8.01 Ratings10.02 Ratings
Search7.01 Ratings9.02 Ratings
Visual planning tools10.01 Ratings9.02 Ratings
Scheduling00 Ratings10.02 Ratings
Workflow Automation00 Ratings8.02 Ratings
Communication
Comparison of Communication features of Product A and Product B
Capture for Jira, from SmartBear
8.0
1 Ratings
0% below category average
Statuspage
8.0
3 Ratings
0% below category average
Discussions8.01 Ratings2.01 Ratings
Chat00 Ratings10.01 Ratings
Notifications00 Ratings10.03 Ratings
Internal knowledgebase00 Ratings9.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Capture for Jira, from SmartBear
7.7
1 Ratings
5% below category average
Statuspage
10.0
2 Ratings
21% above category average
Document collaboration7.01 Ratings00 Ratings
Access control8.01 Ratings10.02 Ratings
Advanced security features8.01 Ratings10.01 Ratings
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Capture for Jira, from SmartBearStatuspage
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User Ratings
Capture for Jira, from SmartBearStatuspage
Likelihood to Recommend
8.0
(1 ratings)
10.0
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Capture for Jira, from SmartBearStatuspage
Likelihood to Recommend
SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
Read full review
Atlassian
StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
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Pros
SmartBear
  • Documentation
  • Directions
  • Ease of use
Read full review
Atlassian
  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Read full review
Cons
SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
Read full review
Atlassian
  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
Read full review
Support Rating
SmartBear
No answers on this topic
Atlassian
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
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Alternatives Considered
SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
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Atlassian
I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
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Return on Investment
SmartBear
  • Efficient
  • Bit expensive
  • Flexible
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Atlassian
  • Helps organize communication to our clients during an incident.
  • Demonstrates our level of transparency to prospects.
Read full review
ScreenShots