Capture for Jira, from SmartBear vs. Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capture for Jira
Score 7.2 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
Capture for Jira, from SmartBearThomson Reuters HighQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Capture for JiraHighQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Capture for Jira, from SmartBearThomson Reuters HighQ
Top Pros
Top Cons

No answers on this topic

Features
Capture for Jira, from SmartBearThomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
Capture for Jira, from SmartBear
8.3
1 Ratings
6% above category average
Thomson Reuters HighQ
8.2
2 Ratings
5% above category average
Task Management8.01 Ratings8.01 Ratings
Mobile Access8.01 Ratings9.32 Ratings
Search7.01 Ratings9.62 Ratings
Visual planning tools10.01 Ratings5.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings9.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Capture for Jira, from SmartBear
8.0
1 Ratings
0% below category average
Thomson Reuters HighQ
8.6
2 Ratings
7% above category average
Discussions8.01 Ratings9.01 Ratings
Chat00 Ratings9.01 Ratings
Notifications00 Ratings9.02 Ratings
Surveys00 Ratings6.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Capture for Jira, from SmartBear
7.7
1 Ratings
5% below category average
Thomson Reuters HighQ
9.4
2 Ratings
15% above category average
Document collaboration7.01 Ratings9.22 Ratings
Access control8.01 Ratings9.22 Ratings
Advanced security features8.01 Ratings10.02 Ratings
Versioning00 Ratings10.01 Ratings
Video files00 Ratings9.01 Ratings
Audio files00 Ratings9.01 Ratings
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User Ratings
Capture for Jira, from SmartBearThomson Reuters HighQ
Likelihood to Recommend
8.0
(1 ratings)
9.2
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Capture for Jira, from SmartBearThomson Reuters HighQ
Likelihood to Recommend
SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
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Thomson Reuters
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
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Pros
SmartBear
  • Documentation
  • Directions
  • Ease of use
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Thomson Reuters
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
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Cons
SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
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Thomson Reuters
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
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Support Rating
SmartBear
No answers on this topic
Thomson Reuters
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Alternatives Considered
SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
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Thomson Reuters
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
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Return on Investment
SmartBear
  • Efficient
  • Bit expensive
  • Flexible
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Thomson Reuters
  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
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ScreenShots