SmartDraw vs. Microsoft Visio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartDraw
Score 6.4 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$5.95
per user/per month
Microsoft Visio
Score 8.0 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
Per User Per Month
Pricing
SmartDrawMicrosoft Visio
Editions & Modules
Multiple-Users (for 5+ users)
$5.95
per user/per month
Single-User
$9.95
per month
Plan 1
$5.00
Per User Per Month
Plan 2
$15.00
Per User Per Month
Standard
$280.00
Professional
$530.00
Offerings
Pricing Offerings
SmartDrawMicrosoft Visio
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SmartDrawMicrosoft Visio
Considered Both Products
SmartDraw
Chose SmartDraw
We really like the features of smart draw and the unique library of objects.
Microsoft Visio
Chose Microsoft Visio
Visio is kind of in a class by itself (or Microsoft wouldn't have purchased the company way back in the 2000s) There have been a couple of competitors, but they really don't have the same functionality as Visio. I picked the upper and lower limit competitors Samrtdraw and Auto…
Chose Microsoft Visio
MS visio has the advantange of having variety stencils across all the OEM, I create the visual reprenstation of exact network design
Chose Microsoft Visio
Visio is easier to use however a smart draw is a wonderful tool with some unique libraries. Visio, however, is a little easier to license, install and manage.
Chose Microsoft Visio
Being a seasoned Microsoft user, Visio is easy to learn and catch onto because it's similar to other MS apps that we're all so familiar with already. This makes it easy when you have to create highly complex and detailed work that would be a struggle on another platform.
Top Pros
Top Cons
Best Alternatives
SmartDrawMicrosoft Visio
Small Businesses
Canva
Canva
Score 9.2 out of 10
OmniGraffle
OmniGraffle
Score 9.3 out of 10
Medium-sized Companies
Canva
Canva
Score 9.2 out of 10
OmniGraffle
OmniGraffle
Score 9.3 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
OmniGraffle
OmniGraffle
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartDrawMicrosoft Visio
Likelihood to Recommend
5.9
(14 ratings)
8.3
(67 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.4
(2 ratings)
Support Rating
8.4
(2 ratings)
7.3
(14 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
SmartDrawMicrosoft Visio
Likelihood to Recommend
SmartDraw Software
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
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Microsoft
Given the versatility and diversity of the diagrams that can be created with Microsoft Visio, we use this tool for the most diverse activities. With our students, we use it to organize group activities and manage the tasks that everyone has to complete. In research groups, we use it to divide tasks and create organization charts. For research activities, especially the more complex ones carried out, for example, in PhD programmes, the diagrams allow us to display all the work phases graphically.
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Pros
SmartDraw Software
  • Provides examples to work off of--these are helpful when you don't know exactly where to start.
  • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
  • Provides a wide variety of templates, meets a wide variety of needs.
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Microsoft
  • Visio comes with icons that can help differentiate processes within a map. These can be used to be a legend and helps create a visually appealing flow.
  • Visio is user-friendly and allows the user to easily navigate through the different creative options that can be used.
  • Because this is a Microsoft product, Visio works well with other Microsoft products for easy translation.
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Cons
SmartDraw Software
  • A month-to-month plan would be ideal for users that don't have a need to create many projects
  • The sidebar navigation can be a little confusing with all of the tools listed.
  • Offering customizable plans with only the feature you need would simplify navigation
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Microsoft
  • For me personally I cannot highlight anything specific that has any bearing on how I use the product. Everything is very straightforward and clearly signposted including template desgins and categories. The layout is easy to navigate and as it's part of the MS Office ecosystem means there is less to learn as I'm used to a lot of the cross product functionality.
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Likelihood to Renew
SmartDraw Software
No answers on this topic
Microsoft
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
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Usability
SmartDraw Software
No answers on this topic
Microsoft
Some things that I think should be easy to do are not, at least not for a beginner user. I'm sure it's easy once you get the hang of it but the two main issues I have with Visio are the connecting of different states and searching for graphics/icons after you have chosen a starting template.
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Support Rating
SmartDraw Software
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
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Microsoft
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
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Alternatives Considered
SmartDraw Software
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
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Microsoft
Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
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Return on Investment
SmartDraw Software
  • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
  • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
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Microsoft
  • Visio diagrams have help us streamline processes that reduce costs and improve efficiencies.
  • It is a very complete program, it allows you to make industrial and civil works diagrams. It also allows you to design 3D graphics. It is a very reliable program.
  • Its ability to work with vectors is a big plus. It can easily import SVG graphics, edit their individual lines and then being able to export the edited SVG again.
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ScreenShots