SmarterSelect vs. YourCause CSRconnect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmarterSelect
Score 8.8 out of 10
N/A
SmarterSelect creates, manages, analyzes and evaluates online applications for the private and public sector. This application management system is designed for scholarships, grants and awards. SmartSelect, chosen by over 1,500,000 users for over 40,000 programs, was started in 2007 and is located in Dallas TX.
$1,000
per month
YourCause CSRconnect
Score 8.5 out of 10
N/A
CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national credit card processing features.N/A
Pricing
SmarterSelectYourCause CSRconnect
Editions & Modules
Create
$1,000
per year
Enhance
$3,000
per year
Enterprise
$5,000
per year
No answers on this topic
Offerings
Pricing Offerings
SmarterSelectYourCause CSRconnect
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsProduct pricing varies based on company needs and employee size.
More Pricing Information
Best Alternatives
SmarterSelectYourCause CSRconnect
Small Businesses
Submittable
Submittable
Score 8.9 out of 10
Submittable
Submittable
Score 8.9 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
SmarterSelectYourCause CSRconnect
Likelihood to Recommend
9.0
(1 ratings)
8.5
(16 ratings)
Likelihood to Renew
-
(0 ratings)
7.8
(5 ratings)
Usability
-
(0 ratings)
6.8
(14 ratings)
Availability
-
(0 ratings)
7.5
(2 ratings)
Performance
-
(0 ratings)
5.0
(2 ratings)
Support Rating
-
(0 ratings)
7.3
(14 ratings)
Online Training
-
(0 ratings)
7.1
(3 ratings)
Implementation Rating
-
(0 ratings)
5.5
(14 ratings)
Configurability
-
(0 ratings)
7.0
(2 ratings)
Ease of integration
-
(0 ratings)
6.5
(2 ratings)
Product Scalability
-
(0 ratings)
6.5
(2 ratings)
Vendor post-sale
-
(0 ratings)
6.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
6.5
(2 ratings)
User Testimonials
SmarterSelectYourCause CSRconnect
Likelihood to Recommend
SmarterSelect
Without a doubt this is a program that I would recommend because of how useful it was for us. Everything is now easier, the applications arrive in one place, everything is automated and the program itself helps us to evaluate the applications faster. I highly recommend it to all companies that provide scholarships.
Read full review
Blackbaud
It is a great solution for a company that is looking to have a one-stop shop for employee volunteering and giving. It integrates with VolunteerMatch and Workday which is very helpful as the former feeds community volunteer opportunities to our company portal, and the latter is how payroll deductions get processed
Read full review
Pros
SmarterSelect
No answers on this topic
Blackbaud
  • Dollars for Doers Volunteer Grant program features are very easy to use and manage.
  • Cause cards are a great incentive available through CSR connect.
  • Searching for charities to contribute dollars to is easy to navigate.
  • The Engagement Elements are very user-friendly and easy to update on the admin side. Our employees love them and how easy they are to find and click through.
Read full review
Cons
SmarterSelect
No answers on this topic
Blackbaud
  • Date/calendar feature is rough - it automatically puts in a year out so you have to correct that and the time zone needs to automatically populate as it's a huge list that confuses most people.
  • The search feature overall - not intuitive and clunky and usually inaccurate - needs to be fine tuned as well as broadened to include everything associated with a particular event or user - having said that they have made great improvements in this in the recent future so that's something to be grateful for.
Read full review
Likelihood to Renew
SmarterSelect
No answers on this topic
Blackbaud
We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
Read full review
Usability
SmarterSelect
No answers on this topic
Blackbaud
The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
Read full review
Reliability and Availability
SmarterSelect
No answers on this topic
Blackbaud
It is available when needed. It can be very slow at times.
Read full review
Performance
SmarterSelect
No answers on this topic
Blackbaud
We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
Read full review
Support Rating
SmarterSelect
No answers on this topic
Blackbaud
The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
Read full review
Online Training
SmarterSelect
No answers on this topic
Blackbaud
It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
Read full review
Implementation Rating
SmarterSelect
No answers on this topic
Blackbaud
The implementation of CSRconnect takes way, way too long. Having to take down your entire CSR site for weeks, if not months, is an issue. Issues still arise from the implementation in terms of ensuring that reports and statistics on active users are pulling properly, as well as the transfer of information from one system to another. Some of this is definitely to be expected, as transferring this much information is a challenge. However, I would hope that issues would have been resolved by now
Read full review
Scalability
SmarterSelect
No answers on this topic
Blackbaud
It has worked for our large company fine.
Read full review
Return on Investment
SmarterSelect
No answers on this topic
Blackbaud
  • We have been able to more accurately track global volunteerism.
  • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
  • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
Read full review
ScreenShots

SmarterSelect Screenshots

Screenshot of Scholarship Management System

YourCause CSRconnect Screenshots

Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.