Acquia DAM (Widen) vs. Symantec Ghost Solution Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia DAM (Widen)
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Acquia DAM (Widen) helps brands manage and distribute assets across teams, tools, and channels. A configurable metadata schema provides business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Content can be synced across systems using the API or pre-built integrations with over 50 tools, from creative suites to project management. Product-based companies can use Acquia DAM to build a unique 360º view of their product content. It…N/A
Symantec Ghost Solution Suite
Score 8.0 out of 10
N/A
Symantec's Ghost Solution Suite is an imaging and deployment solution.N/A
Pricing
Acquia DAM (Widen)Symantec Ghost Solution Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia DAM (Widen)Symantec Ghost Solution Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsGuided or full-service implementation options and annual subscriptions based on capabilities required. Workgroup and unlimited user options available. Storage with Amazon Web Services. Professional services available for strategy consulting, change management, administration services, design services, and managed integrations.
More Pricing Information
Community Pulse
Acquia DAM (Widen)Symantec Ghost Solution Suite
Top Pros
Top Cons
Features
Acquia DAM (Widen)Symantec Ghost Solution Suite
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acquia DAM (Widen)
7.6
60 Ratings
16% above category average
Symantec Ghost Solution Suite
-
Ratings
Dashboards7.757 Ratings00 Ratings
Standard reports7.552 Ratings00 Ratings
Custom reports7.341 Ratings00 Ratings
Data exportability7.942 Ratings00 Ratings
Content analytics7.644 Ratings00 Ratings
DAM Features
Comparison of DAM Features features of Product A and Product B
Acquia DAM (Widen)
8.1
79 Ratings
2% above category average
Symantec Ghost Solution Suite
-
Ratings
Uploading assets8.578 Ratings00 Ratings
Downloading assets8.479 Ratings00 Ratings
Categories8.276 Ratings00 Ratings
Asset storage9.278 Ratings00 Ratings
Asset sharing8.978 Ratings00 Ratings
Asset search8.079 Ratings00 Ratings
Tagging system8.075 Ratings00 Ratings
Content editing7.463 Ratings00 Ratings
Embed codes8.353 Ratings00 Ratings
Metadata8.869 Ratings00 Ratings
Collections7.872 Ratings00 Ratings
User access8.074 Ratings00 Ratings
DAM Integrations7.855 Ratings00 Ratings
DAM API7.340 Ratings00 Ratings
Workflow automations7.339 Ratings00 Ratings
Related asset discovery7.847 Ratings00 Ratings
Best Alternatives
Acquia DAM (Widen)Symantec Ghost Solution Suite
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.8 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Enterprises
MediaValet
MediaValet
Score 9.8 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acquia DAM (Widen)Symantec Ghost Solution Suite
Likelihood to Recommend
8.4
(183 ratings)
7.7
(4 ratings)
Likelihood to Renew
7.6
(10 ratings)
-
(0 ratings)
Usability
7.2
(9 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(174 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
6.4
(3 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
4.5
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Acquia DAM (Widen)Symantec Ghost Solution Suite
Likelihood to Recommend
Acquia
Widen is a great digital asset manager internally. I loved the framework that the platform has. However, we created a main portal to share with our external partners so we could control what was private and what was public. The portal framework was not as user-friendly and we tried too much to make it like a website when it was meant to be a DAM. The main reason we switched providers is that we wanted to have the option to have a consistent framework internally and externally that was more user-friendly with better search capabilities.
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Broadcom
Symantec Ghost Solution Suite is well suited to standard images of company approved software and standard configurations for all users. When every user has the same computer configuration, it is easily managed with a standard image across the board. It is less effective if you need to have multiple configurations for different groups. It becomes cumbersome to manage all the various images. When you add to the complexity by having to address the different drivers for the different hardware model computers, this only adds to the overall number of images you will have to manage, create and keep updated. I find Ghost most helpful with standard hardware model computers and one or two images company wide.
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Pros
Acquia
  • They offer valuable guidance and educational resources to Administrators
  • Their I.T. support is knowledgeable and responsive. And friendly!
  • They build community among Acquia DAM (Widen) Admins
  • They aren't as salesy and pushy as many of the other DAM Vendors that we considered. I don't feel like they are constantly trying to upsell me or take advantage. I hope this continues to be the case with the acquisition by Acquia.
  • They're just plain nice people to work with.
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Broadcom
  • Pushing out scripts and jobs to computers
  • Remote imaging and pushing out Windows OS Images
  • Helping to track who pushed out what jobs
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Cons
Acquia
  • Improvements in the cropping and editing features within Acquia DAM are essential to ease the workload for our graphic designers. The current functionality falls short in providing the necessary tools and precision required for efficient asset manipulation, not helping with that time management at all.
  • Enhancing the onboarding experience, we propose creating more video tutorials for Acquia DAM. These visual guides, covering topics from account setup to collaboration features, offer dynamic, step-by-step learning.
  • To improve the onboarding experience, we recommend expanding introductory tools and templates in Acquia DAM. Introducing more user-friendly features and providing a variety of templates will empower new users to navigate the platform with ease, fostering quicker proficiency and enhancing overall usability.
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Broadcom
  • Initial install could be easier. Had to call support to assist.
  • Joining domains had a few kinks that had to be figured out.
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Likelihood to Renew
Acquia
Acquia DAM (Widen) is changing its pricing model and at this point, we are unsure whether it is a good thing for us or not. While we consider this a robust tool, we will take our time to evaluate the competitors.
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Broadcom
No answers on this topic
Usability
Acquia
We used to have to respond to any email questions from our library users about how to find assets. With Acquia DAM (Widen), the system is similar to online shopping, workable with keywords for those who like to search that way, or with filters for those who like to browse.
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Broadcom
No answers on this topic
Reliability and Availability
Acquia
Never had an issue where I was unable to access Widen.
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Broadcom
No answers on this topic
Performance
Acquia
There have been a couple of rare instance where after I uploaded an asset, I was unable to rename it, or after uploading it it took a while before it actually appeared and can be viewed in the DAM.
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Broadcom
No answers on this topic
Support Rating
Acquia
It's very seldom that I have to reach out for support, but when I have, there are quick solutions and follow-ups to make sure the system is working how it should be. My customer support team is also great at reaching out on a regular basis to keep me up to speed on emerging features I may be able to leverage to improve my experience.
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Broadcom
No answers on this topic
Online Training
Acquia
The training was very thorough. The recordings for all our traning sessions were provided to us so that we could go back and review. Our trainer was always available for follow up questions. Our trainer shared a spreadsheet with us as a checklist for all things that needed to be done to ensure proper import and setup of our assets and DAM.
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Broadcom
No answers on this topic
Implementation Rating
Acquia
It was a lot of work! But worth the effort to get our assets cleaned up and organized. Enough time and personnel need to be allotted for any implementation, but we had some advantage in having our assets in a previous DAM with attached metadata in XML, and our users were prepared with knowledge of our existing DAM at that time. Though old habits present their own issues, a company that is starting from scratch with no DAM has to think farther ahead about how it will organize and collect assets. Far more pre-planning with stakeholders would be needed for a company starting an implementation from scratch.
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Broadcom
No answers on this topic
Alternatives Considered
Acquia
Compared to Google Drive, the DAM platform stands out as a significantly advanced solution, offering additional features that elevate the user experience and functionality. While Google Drive excels in basic file storage and sharing, the DAM platform goes beyond these fundamentals, providing enhanced capabilities that cater to diverse needs.
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Broadcom
The Symantec Ghost Solutions Suite learning curve isn't that steep.
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Contract Terms and Pricing Model
Acquia
Can not give an accurate rating.
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Broadcom
No answers on this topic
Return on Investment
Acquia
  • The central area for all images and videos is excellent. It has helped improve brand visuals and reduced requests on creative teams.
  • Due to our small user base (50), many features are not fully used by our business, the small user base is mainly down to costs and budgets set at the start of the year which is a shame as the benefits would be great but the step in costs is too great to transition effectively.
  • Uploading photoshoots can be tricky due to restrictions on upload and edit counts.
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Broadcom
  • A positive impact of Ghost would be time. To deploy computers form scratch is very time consuming and labor intensive for the IT Department. Ghost clearly saves the time of the IT departments staff to quickly get a new computer out to user so they can spend their time on addressing other issues and being more productive.
  • Time is money. If the IT department is spending hours preparing computers and employees are out of a computer for an extended period of time waiting for one to be loaded, this is money lost to the company in paying employees to sit around and wait for a computer to be configured.
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ScreenShots

Acquia DAM (Widen) Screenshots

Screenshot of Dashboard can be customized to provide users with a springboard to popular assets, collections, and portals.Screenshot of Custom-branded portals to share curated collections of assets and microsites.Screenshot of Asset performance tracking including downloads, embedded asset views, and shares.Screenshot of Custom analytics dashboards to display system reports for all usage data.Screenshot of Any asset type can be searched, downloaded, shared, and embedded.