Likelihood to Recommend Main Sequence Technology, Inc.
PCRecruiter is great for staffing and recruiting companies that are looking to organize their database. It is also suitable for companies that are also wanting to organize their recruiting processes. Many companies still receive resumes in paper and do not digitalize them. It is even suitable for sales and marketing departments, since you can do marketing and track sales with it.
Read full review Advanced Personnel Systems (SmartSearch)
I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
EJ Meier Vice President Human Resources, Global Operations
Read full review Pros Main Sequence Technology, Inc.
Applicant tracking is a great tool. We are able to search resumes or search by keyword. This is a definite time saver and will eliminate your filing cabinets. Linking candidates to job orders. We are able to create jobs and link candidates to open job orders. This allows us to see what positions are currently open and also lets us know the length of time the position was open before being filled. Notes: We are able to keep notes on start dates, end dates, call-offs, tardiness, workers comp claims, disciplinary, and anything else that our company needs. This is a great tool when you have workers comp claims, unemployment, or documentation for ending a work assignment. Read full review Advanced Personnel Systems (SmartSearch)
The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates. The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed. Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool. Read full review Cons Main Sequence Technology, Inc.
It would be wonderful if once a presentation is made and additional information is added to a candidate's profile that PCRecruiter would update and include that information in the link. Building out the backend of PCRecruiter with letters and setting up the flow of the candidate and moving the candidate through that flow is not intuitive and can be confusing to new users. It would be wonderful if PCR integrated with more company's software when posting on 3rd party sites so that I wouldn't have to parse so many resumes. Read full review Advanced Personnel Systems (SmartSearch)
SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time. SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate. Read full review Likelihood to Renew Main Sequence Technology, Inc.
I really like using PCRecruiter and give this rating because the product has helped me with all the reports and services I need to make my job easier. I also enjoy the fact that if I do happen to have an issue of some sort, I can either search for the solution or I can contact a technician and they will take care of the issue immediately.
Read full review Advanced Personnel Systems (SmartSearch)
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
Read full review Usability Main Sequence Technology, Inc.
As the past VP of Recruiting for a boutique search firm. I trained many recruiters on the PCR system. All were using the system like a pro in a week to 10 days tops. PCR does everything a recruiting team will need without being overly complicated to learn or navigate.
Read full review Advanced Personnel Systems (SmartSearch)
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
Read full review Reliability and Availability Main Sequence Technology, Inc.
I have had little to no downtime with PC Recruiter (except for planned maintenance). Whether I am using it on my laptop or the mobile versions (iPad and Android based phone), I am able to get to my information quickly and easily
Read full review Advanced Personnel Systems (SmartSearch)
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Read full review Performance Main Sequence Technology, Inc.
Except for an occassional "bug" in the software the system works very well and has for many years and thru sevewral upgrades.
Read full review Advanced Personnel Systems (SmartSearch)
Support Rating Main Sequence Technology, Inc.
The technical support team is awesome. Very knowledgeable and if it is something out of the ordinary they will quickly find the answer or someone that has the expertise to help. I have never had a bad experience with PCR technical support services. They are first class.
Read full review Advanced Personnel Systems (SmartSearch)
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
Read full review Implementation Rating Main Sequence Technology, Inc.
Advanced Personnel Systems (SmartSearch)
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
Read full review Alternatives Considered Main Sequence Technology, Inc.
PCRecruiter is very effective in the placement of employees and has been able to achieve our vision. My experience with a similar platform was not as effective as with PCRecruiter since the speed of loading web pages is reliable. The cost of deploying PCRecruiter is relatively low as compared to other recruiting software. The support team of this platform is very reliable and can be easily reached at any time.
Read full review Advanced Personnel Systems (SmartSearch)
Functionally, SmartSearch is not on the same page as
ZipRecruiter .
ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to
LinkedIn Talent . LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
Read full review Return on Investment Main Sequence Technology, Inc.
Because I am a solo practitioner, with low volume recruiting, I don't use it to the fullest extent. So I'd say zero impact other than to track my information in case of discrepancies with clients. There is a learning curve, so it does take away time from your day to learn the system. Price is good. Read full review Advanced Personnel Systems (SmartSearch)
That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent). They are a business partner and do their very best to help us succeed. Read full review ScreenShots