Smartsheet vs. Teamwork.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.0 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$14
per month
Teamwork.com
Score 7.8 out of 10
N/A
Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Headquartered in Cork,…
$12.50
per user/per month
Pricing
SmartsheetTeamwork.com
Editions & Modules
Individual
$14
per month
Business
$25
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
Pro
$12.50
per user/per month
Premium
$22.50
per user/per month
Free Forever
Free
Up to 5 users
Enterprise
Contact sales team
Offerings
Pricing Offerings
SmartsheetTeamwork.com
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
SmartsheetTeamwork.com
Considered Both Products
Smartsheet
Chose Smartsheet
Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the …
Chose Smartsheet
Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and …
Teamwork.com
Chose Teamwork.com
Teamwork Projects is better organized than other online tools. It is well though out and organized. Having the ability to set priorities and order on lists is a big deal for us. The best part was being able to toggle from lists to cards and get a visual indication of what is …
Chose Teamwork.com
Teamwork Projects gives us the communication flow between team members, which allows us to complete projects efficiently while keeping in touch. This is important because it shows you the essential aspects to get good results.
Chose Teamwork.com
Adopting to using the tool is easy for both clients and teams. In addition, being able to give freedom to our teams to work from anywhere has increased productivity. Teamwork Projects has been the perfect tool for us.
Chose Teamwork.com
We have tried a lot of different tools, but settled on the robust solution that Teamwork Projects provided. The others just seemed to lack in what we needed.
Chose Teamwork.com
On the whole Teamwork Projects comes across as the preferred solution due to cost, speed of adoption, support for multiple devices, licensing models, support for internal/external users, email services, integration capability and the support services. Furthermore, the …
Top Pros
Top Cons
Features
SmartsheetTeamwork.com
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
7.7
123 Ratings
2% above category average
Teamwork.com
4.7
78 Ratings
46% below category average
Task Management8.3120 Ratings3.678 Ratings
Resource Management8.8102 Ratings3.79 Ratings
Gantt Charts8.0103 Ratings5.769 Ratings
Scheduling8.5105 Ratings5.724 Ratings
Workflow Automation8.194 Ratings8.220 Ratings
Team Collaboration8.3116 Ratings8.921 Ratings
Support for Agile Methodology8.476 Ratings8.713 Ratings
Support for Waterfall Methodology5.674 Ratings8.314 Ratings
Document Management6.595 Ratings1.969 Ratings
Email integration7.994 Ratings3.961 Ratings
Mobile Access7.390 Ratings1.860 Ratings
Timesheet Tracking6.257 Ratings1.921 Ratings
Change request and Case Management8.163 Ratings1.815 Ratings
Budget and Expense Management8.069 Ratings1.813 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
6.6
61 Ratings
12% below category average
Teamwork.com
1.8
31 Ratings
122% below category average
Quotes/estimates5.639 Ratings1.811 Ratings
Invoicing6.132 Ratings1.811 Ratings
Project & financial reporting7.155 Ratings1.813 Ratings
Integration with accounting software7.629 Ratings1.826 Ratings
Best Alternatives
SmartsheetTeamwork.com
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartsheetTeamwork.com
Likelihood to Recommend
8.5
(141 ratings)
3.3
(80 ratings)
Likelihood to Renew
10.0
(23 ratings)
10.0
(2 ratings)
Usability
8.6
(12 ratings)
9.1
(20 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(45 ratings)
8.8
(27 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
-
(0 ratings)
User Testimonials
SmartsheetTeamwork.com
Likelihood to Recommend
Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
Read full review
Teamwork
Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
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Pros
Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
Read full review
Teamwork
  • I am a believer that simple and easy should be the key to create great opportunities.
  • Teamwork has helped me to turn simple task management into the execution of large, massive projects.
  • It has certainly worked great in helping to maintain workflow in my department.
Read full review
Cons
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Read full review
Teamwork
  • Visualization needs to be improved, charts graphs are limited
  • Value stream mapping should be available to determine and prioritize the work.
  • Documentation should be available stepwise with export and printable facility.
  • It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
  • Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point
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Likelihood to Renew
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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Teamwork
We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
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Usability
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Teamwork
I give it a 9 out of 10, because there is a bit of a learning curve when you first start using Teamwork Projects because there is a lot to learn & recognize where to find it. They do offer a good range of tools that can be applied to every project - So say you're working on an internal project and don't need Milestones or Billing, you can shut those modules off. This can help simplify the interface for beginners. Once you've had a few days in Teamwork Projects, I think it's a 10/10 usability. It's very easy to accomplish your tasks and keep track of what you're managing.
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Support Rating
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Teamwork
We've been able to meet with the customer success team on multiple occasions to discuss the roadmap and learn about the company culture. Being based in Ireland, we occasionally have to wait until they wake up to get support requests handled in the states and larger conversations about big enhancement requests were politely collected but not followed up on
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Implementation Rating
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Teamwork
No answers on this topic
Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Teamwork
I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
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Return on Investment
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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Teamwork
  • Teamwork was a great starter into project management software. We were WAY more organized and efficient than we ever were with Trello boards and the PM software included with our accounting system.
  • Clients were mostly pleased with interacting with Teamwork, and appreciated the ability to track their comments and requests in one place.
  • Ultimately, we stopped using Teamwork after about 6 months because we need something more focused on web development projects specifically
Read full review
ScreenShots

Teamwork.com Screenshots

Screenshot of Project's viewScreenshot of Task viewScreenshot of Board viewScreenshot of Project's tabScreenshot of Calendar view