SmartSuite vs. TaskRay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 5.5 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
TaskRay
Score 8.0 out of 10
N/A
TaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.
$15
per month
Pricing
SmartSuiteTaskRay
Editions & Modules
No answers on this topic
TaskRay
$25.00
per month
Offerings
Pricing Offerings
SmartSuiteTaskRay
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SmartSuiteTaskRay
Top Pros
Top Cons
Features
SmartSuiteTaskRay
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
3.9
19 Ratings
63% below category average
TaskRay
8.6
5 Ratings
14% above category average
Task Management4.319 Ratings8.75 Ratings
Resource Management4.218 Ratings8.34 Ratings
Gantt Charts3.815 Ratings9.34 Ratings
Scheduling4.017 Ratings10.04 Ratings
Workflow Automation4.218 Ratings9.05 Ratings
Team Collaboration4.319 Ratings9.05 Ratings
Support for Agile Methodology4.319 Ratings8.34 Ratings
Support for Waterfall Methodology1.01 Ratings8.02 Ratings
Document Management4.218 Ratings6.32 Ratings
Email integration4.218 Ratings9.02 Ratings
Mobile Access4.118 Ratings9.02 Ratings
Timesheet Tracking3.815 Ratings10.01 Ratings
Change request and Case Management4.017 Ratings8.02 Ratings
Budget and Expense Management3.916 Ratings8.02 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
2.9
16 Ratings
87% below category average
TaskRay
8.5
3 Ratings
14% above category average
Quotes/estimates3.815 Ratings00 Ratings
Invoicing1.01 Ratings8.01 Ratings
Project & financial reporting3.815 Ratings9.03 Ratings
Integration with accounting software3.110 Ratings8.52 Ratings
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SmartSuiteTaskRay
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Score 8.3 out of 10
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SAP Ruum
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Score 9.0 out of 10
SAP Ruum
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Score 9.0 out of 10
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Score 9.2 out of 10
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteTaskRay
Likelihood to Recommend
4.3
(19 ratings)
8.3
(5 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(1 ratings)
Usability
1.3
(2 ratings)
10.0
(1 ratings)
Support Rating
1.3
(2 ratings)
10.0
(1 ratings)
Implementation Rating
1.3
(2 ratings)
10.0
(1 ratings)
User Testimonials
SmartSuiteTaskRay
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Bracket Labs
TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
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Bracket Labs
  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
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Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Bracket Labs
  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
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Likelihood to Renew
SmartSuite
I have a great expereance
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Bracket Labs
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
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Usability
SmartSuite
This is beta software without support. Nobody works at this company.
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Bracket Labs
Easy Easy Easy to use
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
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Bracket Labs
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
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Implementation Rating
SmartSuite
That's easy. Just try
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Bracket Labs
Again, just like the app, the implementation was very easy.
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Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Bracket Labs
We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
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Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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Bracket Labs
  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
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ScreenShots

SmartSuite Screenshots

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