SmartSuite vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 6.4 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Zimbra Email & Collaboration
Score 7.8 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
SmartSuiteZimbra Email & Collaboration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SmartSuiteZimbra Email & Collaboration
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SmartSuiteZimbra Email & Collaboration
Top Pros
Top Cons
Features
SmartSuiteZimbra Email & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
5.1
19 Ratings
39% below category average
Zimbra Email & Collaboration
9.0
6 Ratings
14% above category average
Task Management5.719 Ratings9.86 Ratings
Resource Management5.518 Ratings00 Ratings
Gantt Charts5.115 Ratings8.13 Ratings
Scheduling5.317 Ratings9.85 Ratings
Workflow Automation5.518 Ratings7.23 Ratings
Team Collaboration5.719 Ratings00 Ratings
Support for Agile Methodology5.619 Ratings00 Ratings
Support for Waterfall Methodology1.01 Ratings00 Ratings
Document Management5.518 Ratings00 Ratings
Email integration5.518 Ratings00 Ratings
Mobile Access5.518 Ratings9.76 Ratings
Timesheet Tracking5.115 Ratings00 Ratings
Change request and Case Management5.317 Ratings00 Ratings
Budget and Expense Management5.316 Ratings00 Ratings
Search00 Ratings9.86 Ratings
Visual planning tools00 Ratings8.53 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
3.9
16 Ratings
63% below category average
Zimbra Email & Collaboration
-
Ratings
Quotes/estimates5.115 Ratings00 Ratings
Invoicing1.01 Ratings00 Ratings
Project & financial reporting5.115 Ratings00 Ratings
Integration with accounting software4.310 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SmartSuite
-
Ratings
Zimbra Email & Collaboration
7.6
7 Ratings
5% below category average
Chat00 Ratings7.46 Ratings
Notifications00 Ratings7.46 Ratings
Discussions00 Ratings7.46 Ratings
Surveys00 Ratings7.72 Ratings
Internal knowledgebase00 Ratings7.73 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SmartSuite
-
Ratings
Zimbra Email & Collaboration
8.2
8 Ratings
1% above category average
Versioning00 Ratings8.27 Ratings
Video files00 Ratings8.27 Ratings
Audio files00 Ratings8.27 Ratings
Document collaboration00 Ratings9.27 Ratings
Access control00 Ratings8.75 Ratings
Advanced security features00 Ratings9.76 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Device sync00 Ratings6.64 Ratings
Best Alternatives
SmartSuiteZimbra Email & Collaboration
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteZimbra Email & Collaboration
Likelihood to Recommend
5.7
(19 ratings)
7.5
(8 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
1.5
(2 ratings)
-
(0 ratings)
Support Rating
1.5
(2 ratings)
-
(0 ratings)
Implementation Rating
1.5
(2 ratings)
8.0
(1 ratings)
User Testimonials
SmartSuiteZimbra Email & Collaboration
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
Read full review
Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Read full review
Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
Read full review
Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Synacor
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Read full review
Likelihood to Renew
SmartSuite
I have a great expereance
Read full review
Synacor
No answers on this topic
Usability
SmartSuite
This is beta software without support. Nobody works at this company.
Read full review
Synacor
No answers on this topic
Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Synacor
No answers on this topic
Implementation Rating
SmartSuite
That's easy. Just try
Read full review
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
Read full review
Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
Read full review
Synacor
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
Read full review
Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
Synacor
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Read full review
ScreenShots

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zimbra Email & Collaboration Screenshots

Screenshot of Screenshot of Screenshot of