What users are saying about
5 Ratings
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Top Rated
81 Ratings
5 Ratings
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Score 8.9 out of 100

Vembu BDR Suite

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Top Rated
81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

SmartVault

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
John Griffing | TrustRadius Reviewer

Vembu BDR Suite

Vembu [BDR Suite] adapts very well to virtual environments such as Vmware and Hyper-V, allowing you to easily manage backups and other tasks that are assigned, in addition to this it already has the integration for office 365 and G-suite which will allow integration practically complete with all the platforms most used by companies today. Although in the virtual part I have no complaints, in the physical environment there can be a lot of improvement in terms of centralized administration and management of endpoint backups.
Diego Alejandro Jimenez Peña | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

SmartVault
10.0
Vembu BDR Suite
Document collaboration
SmartVault
10.0
Vembu BDR Suite
Access control
SmartVault
10.0
Vembu BDR Suite
File search
SmartVault
10.0
Vembu BDR Suite

Cloud Storage Security & Administration

SmartVault
9.5
Vembu BDR Suite
User and role management
SmartVault
9.0
Vembu BDR Suite
File organization
SmartVault
10.0
Vembu BDR Suite

Cloud Storage Platform

SmartVault
10.0
Vembu BDR Suite
Performance
SmartVault
10.0
Vembu BDR Suite
Reliability
SmartVault
10.0
Vembu BDR Suite

Data Center Backup

SmartVault
Vembu BDR Suite
7.5
Universal recovery
SmartVault
Vembu BDR Suite
8.6
Live recovery
SmartVault
Vembu BDR Suite
8.3
Recovery verification
SmartVault
Vembu BDR Suite
8.2
Business application protection
SmartVault
Vembu BDR Suite
6.7
Multiple backup destinations
SmartVault
Vembu BDR Suite
6.3
Incremental backup identification
SmartVault
Vembu BDR Suite
7.5
Backup to the cloud
SmartVault
Vembu BDR Suite
6.4
Deduplication and file compression
SmartVault
Vembu BDR Suite
6.7
Snapshots
SmartVault
Vembu BDR Suite
8.0
Flexible deployment
SmartVault
Vembu BDR Suite
7.0
Management dashboard
SmartVault
Vembu BDR Suite
6.9
Platform support
SmartVault
Vembu BDR Suite
8.0
Retention options
SmartVault
Vembu BDR Suite
8.1
Encryption
SmartVault
Vembu BDR Suite
7.9

Pros

SmartVault

  • Cloud document storage.
  • Transmission of tax returns to client.
John Griffing | TrustRadius Reviewer

Vembu BDR Suite

  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
Tom Evans | TrustRadius Reviewer

Cons

SmartVault

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
John Griffing | TrustRadius Reviewer

Vembu BDR Suite

  • Although its interface is simple, a web-only interface for a backup solution isn't recommended as the main interface.
  • Using PostgreSQL as the configuration DB Source is OK. But, the lack of options for the Database isn't OK. Especially on a Windows Environment, admins prefer using a centralized MS SQL Instance, and this is not possible with Vembu.
  • More work needed on SharePoint, Active Directory, and Exchange Restores. All three are critical workloads in almost any infrastructure.
  • Reporting can be greatly improved.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SmartVault

No score
No answers yet
No answers on this topic

Vembu BDR Suite

Vembu BDR Suite 8.0
Based on 2 answers
I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful.We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.
Anonymous | TrustRadius Reviewer

Usability

SmartVault

No score
No answers yet
No answers on this topic

Vembu BDR Suite

Vembu BDR Suite 7.8
Based on 44 answers
Vembu is a great solution, but it still requires some fine-tuning. The user interface for Managed Service Providers could be more streamlined. Support logs need to provide clearer information about an issue whenever there's a failure. Backup agents should have the ability to automatically update when there's a new version and support should be on-shore during US business hours.
Colin Rosario | TrustRadius Reviewer

Support Rating

SmartVault

SmartVault 2.0
Based on 2 answers
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
John Griffing | TrustRadius Reviewer

Vembu BDR Suite

Vembu BDR Suite 6.4
Based on 4 answers
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
Bruce Redfern | TrustRadius Reviewer

Implementation Rating

SmartVault

No score
No answers yet
No answers on this topic

Vembu BDR Suite

Vembu BDR Suite 8.0
Based on 2 answers
It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
Anonymous | TrustRadius Reviewer

Alternatives Considered

SmartVault

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
John Griffing | TrustRadius Reviewer

Vembu BDR Suite

I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
Jesse Brandt | TrustRadius Reviewer

Return on Investment

SmartVault

  • Expensive product but the ROI is still excellent.
  • Can't see how any accounting firm could get by without it.
John Griffing | TrustRadius Reviewer

Vembu BDR Suite

  • For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
  • Software cost is lesser thus the money can be invested for other tools/software procurement
  • I don't think there is any negative impact as of now
Anonymous | TrustRadius Reviewer

Pricing Details

SmartVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartVault Editions & Modules

Edition
Starter$161
Professional$201
EnterpriseContact sales team
Accounting Pro$403
  1. per user/per month
  2. per user/per month
Additional Pricing Details

Vembu BDR Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vembu BDR Suite Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SmartVault
9.0
Vembu BDR Suite
7.8

Likelihood to Renew

SmartVault
Vembu BDR Suite
8.0

Usability

SmartVault
Vembu BDR Suite
7.8

Support Rating

SmartVault
2.0
Vembu BDR Suite
6.4

Implementation Rating

SmartVault
Vembu BDR Suite
8.0

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