Smartwaiver vs. ziplogix Digital Ink

Smartwaiver is well suited for activities where the client can check in before the activity and pre sign a waiver. This speeds the actual check in process and allows everyone to get out having fun instead of dealing with paperwork. If the activity is complex then the waiver is well suited to screen out candidates that do not meet the fitness level OR require them to get a doctor's note.

Incentivized

Because it's built into the ZipForms software it's far easier than having to personally load most signatures if other software is used which isn't integrated automatically.

Incentivized

• integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation.
• Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservation
• Waiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search.

Incentivized

• Fairly easy for the end user to click and sign
• Signature lines, initials, and dates are often automatically populated
• The software keep an archive of signed documents

Incentivized

• Limit to some fields.
• The YouTube embedding requires you to call support.
• Requires an internet connection (sometimes the wifi would go out).

Incentivized

• Doesn't always have auto-populated initial, signature, and date boxes
• Sometimes the software is slow or non-responsive
• Sometimes clients complain about error messages they get or don't seem to figure out they need to click somewhere to "finish signing"

Incentivized

it can do pretty much everything I need - just can be slow and cumbersome at times between pages.

Incentivized

I've only had to reach out to customer service a couple of times for login issues, but they were helpful.

Incentivized

I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.

Incentivized

ZipLogix is a bit slower and more cumbersome of an interface than Adobe Sign, but again, automatic integration is key. Annoying that on Adobe Sign when adding a signature field it doesn't automatically add a date signed field, whereas ZipLogix DIgital Ink 1.0 does, but not 2.0

Incentivized

• Smartwaiver costs about the same as a paper waiver but allows look up of information via search - this alone is worth the investment.

Incentivized

• Biggest advantage is the speed of use since already integrated into ZipForms
• Free as a part of ZipForms

Incentivized