Eightfold AI vs. Symphony Talent, now with SmashFlyX

Eightfold [AI] is great to bolt onto an ATS that isn't meeting your needs to search for candidates, refresh candidate data, or use AI to match candidates to your requisitions. It capitalizes on the data that you pull into your existing system. It is not a sourcing tool in that it doesn't go out and web crawl for candidates to match your requirements. Your TA team will still need to pull candidates into the pipeline but Eightfold's AI does a great job matching candidates to your open requisitions.

Incentivized

I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it

Incentivized

• Data driven decision support
• True AI
• State-of-the-art user interface
• Avoid unconscious bias
• Leverage data insights for strategic workforce planing
• Match talent for opportunities
• Integrate in HR TA and TM processes
• Reduce costs
• Increase efficiency

Incentivized

• Ability to track candidates engagements with requisitions
• Personalized email campaigns
• Ability to post requisitions in different job sites
• Easy to integrate other systems with SmashFly
• Talent Network Forms

Incentivized

• They could improve with integration across all features within ATS, CRMs, etc. Whenever you send out messages through Eightfold, it does not show that in other CRMs, ATS' - it pulls information from them but it does not export it back to those channels.
• Calibration on candidate skills, profiles, education, etc. need improvement. They still pull current employees at our company and others who are in process - thus creating a lot of confusion from a Talent Acquisition side.
• User Experience does need some additional help - but it's a work in progress.

Incentivized

• Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.

Incentivized

It is good but needs improvements.

Incentivized

I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help

Incentivized

Eightfold [AI] does a much better job at matching talent to new positions and provides a match score which the Salesforce program I used at a staffing agency did not do. Eightfold AI doesn't have an applicant tracking system, which I would like to see in the future.

Incentivized

It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others

Incentivized

• I believe there will be many positive impacts, but I have only used it for about a week so I don't have any real results to report yet.

Incentivized

• From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
• Some recruiters are reluctant to use smashfly because they think they're doing double effort.

Incentivized