Glia vs. Smith.ai Live Website Chat
Glia vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Glia | Enterprise companies (1,001+ employees) | Glia (formerly Salemove) creates customer engagement solutions that enable companies to provide an in-person customer experience online. Through its all-in-one platforms, companies are able to identify high-value website visitors, communicate through live chat, audio, and video, and provide visual context and engagement through CoBrowsing and Live Observation. The vendor’s value proposition is that this creates deeper, more meaningful conversations between companies and their customers -… | N/A | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
Glia | Smith.ai Live Website Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
Glia | Smith.ai Live Website Chat | |
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Top Pros |
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Top Cons |
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Glia | Smith.ai Live Website Chat | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Glia | Smith.ai Live Website Chat | |
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Likelihood to Recommend | 8.2 (2 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | 8.2 (1 ratings) | 9.0 (14 ratings) |
Glia | Smith.ai Live Website Chat | |
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Likelihood to Recommend | Glia | Smith.ai |
Pros | Glia | Smith.ai |
Cons | Glia | Smith.ai |
Usability | Glia No answers on this topic | Smith.ai |
Support Rating | Glia | Smith.ai |
Alternatives Considered | Glia | Smith.ai |
Return on Investment | Glia | Smith.ai |
ScreenShots | Glia Screenshots | Smith.ai Live Website Chat Screenshots |