What users are saying about
23 Ratings
23 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

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PeopleMatter is well suited for location based, hourly hiring, and I would highly recommend it for onboarding in any scenario. It is not well suited today for corporate or professional recruiting. The onboarding and compliance components serve all audiences very well.
Kelly Wilson profile photo

Feature Rating Comparison

Onboarding

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9.7
New hire portal
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9.7
Manager tracking tools
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9.7
Compliance tracking and reporting
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9.6

Performance and Goals

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8.8
Corporate goal setting
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9.0
Subordinate goal setting
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9.0
Individual goal setting
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8.6
Line-of sight-visibility
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9.1
Performance tracking
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8.3

Performance Management

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8.7
Performance plans
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8.7
Plan weighting
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9.1
Performance improvement plans
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9.3
Review status tracking
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9.3
Review reminders
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9.1
Workflow restrictions
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9.0
Multiple review frequency
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9.3
Reporting
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6.0

Succession Planning

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8.8
Create succession plans/pools
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8.0
Candidate ranking
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10.0
Candidate search
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9.0
Candidate development
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8.2

Recruiting / ATS

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8.4
Job Requisition Management
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9.6
Company Website Posting
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9.8
Publish to Social Media
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10.0
Job Search Site Posting
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9.6
Customized Application Form
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9.8
Resume Management
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7.8
Duplicate Candidate Prevention
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4.5
Candidate Search
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9.7
Applicant Tracking
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9.7
Collaboration
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8.0
Task Creation and Delegation
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8.7
Email Templates
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6.4
User Permissions
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6.7
Notifications and Alerts
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9.4
Reporting
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7.2

Pros

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  • Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire.
  • Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made.
  • Customer service is quick to answer and solve your questions.
  • System is simple to use, our restaurant managers love the look and feel of the product.
Robin Carlson profile photo

Cons

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  • I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see.
  • PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document.
Ashley Reilly profile photo

Likelihood to Renew

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Snag 9.0
Based on 3 answers
I have been extremely pleased with Peoplematter. They continue to listen to their clients needs and make updates to continuously make the product better and more innovative.
Robin Carlson profile photo

Usability

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Snag 8.6
Based on 2 answers
It is extremely simple to use.
Kryste Herring profile photo

Support

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Snag 9.0
Based on 2 answers
The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.
Lacey Davidson profile photo

Implementation

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Snag 8.2
Based on 1 answer
I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes
Hillary Ulrich profile photo

Alternatives Considered

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Seriously, it's the onboarding that sets PeopleMatter apart from the rest. Every payroll company I have ever met with always says their service can work for what we need and replace PeopleMatter. However, they never can link our applications to their site, provide a way to search through candidates, schedule interviews, and allow the new employees to complete their documents the way PeopleMatter does.
Ashley Reilly profile photo

Return on Investment

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  • Definitely a positive ROI as we have a larger applicant pool to choose from, assessments geared toward key points in our business, and the Learn module, which has helped to reduce our turnover.
Kryste Herring profile photo

Pricing Details

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General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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