Comm100 vs. SnapEngage
Comm100 vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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Comm100 | N/A | Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. Comm100 helps organizations to provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – from within one integrated platform. Boasting more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such… | $31 per month per user | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
Comm100 | SnapEngage | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
Comm100 | SnapEngage | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Comm100 | SnapEngage | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Comm100 | SnapEngage | |
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Likelihood to Recommend | 8.2 (2 ratings) | 7.5 (13 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 9.0 (4 ratings) |
Usability | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 7.3 (1 ratings) | 5.0 (1 ratings) |
Comm100 | SnapEngage | |
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Likelihood to Recommend | Comm100 | SnapEngage |
Pros | Comm100 | SnapEngage |
Cons | Comm100 | SnapEngage |
Likelihood to Renew | Comm100 No answers on this topic | SnapEngage |
Usability | Comm100 | SnapEngage No answers on this topic |
Support Rating | Comm100 | SnapEngage |
Alternatives Considered | Comm100 | SnapEngage |
Return on Investment | Comm100 | SnapEngage |
ScreenShots | Comm100 Screenshots | SnapEngage Screenshots |